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Centara Hotel Hat Yai

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Centara Hotel Hat Yai
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769 Reviews from our TripAdvisor Community

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Showing 615: English reviews
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Reviewed 2 weeks ago via mobile

I spent 1 night here for business trip. The hotel is big and have full facility. The only problem of the hotel is rather old. The breakfast is standard and service is good. The location of the hotel is at central area of Hadyai and close to shopping places.

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1Thank ชัยชาญ ด
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest ชัยชาญ ด, Thank you for having shared your feedback via Tripadvisor. Thank you for highlighting about the Hotel location, breakfast and very glad to know that you happy with service rendered. Your feedback the hotel rather old is noted and I can ensure you that we have been doing preventive maintenance to maintain the property at its best...

Singapore
Reviewed 3 weeks ago via mobile

Comfortable beds, spacious room with friendly hotel staff. Located above a shopping mall and surrounded with many street food stalls when night falls. 10min by foot to Hatyai train station and Robinson shopping mall.

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Thank Eleawong14
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest Eleawong14, Thank you for staying with us and for having shared your experience through Tripadvisor. It always great reading such wonderful experience of our customer. Thank you for highlighting about hotel location, comfortable bed, spacious room and our friendliness staff. We hope to have an opportunity of welcoming you back at Centara Hotel Hat Yai. So that we...

Las Vegas, Nevada
Reviewed 3 weeks ago via mobile

I usually try to avoid chain hotel because of this, but This is a Old hotel, ready for remodel. Lobby was on 6th floor and had a small coffee shop on first floor. Room was very dated and worn down. Bathroom was beat up also. Nothing modern. Hotel was in center part of town and had a super market around...

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1Thank SynNetwork
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear guest SynNetwork, Thank you for having shared your feedback via Tripadvisor. I'm glad to read that you enjoyed your recent stay, Thank you for highlighting about the Hotel location and breakfast Your feedback and recommends on having Hotel upgrade is noted and I can ensure you that we have been doing this year on year. However, these have to...

Jakarta, Indonesia
Reviewed 4 weeks ago

Was in Centara for a night. The hotel is located in the middle of the crowded spot. There's a night market bazaar just on the next street of the hotel. They serve us delicious pandan water for welcome drinks. Their breakfast is good but not very much option we can choose from the buffet.

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Helpful?
Thank Vielly H
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest Vielly H, Thank you for staying with us and for having shared your review via Tripadvisor. I'm delighted to read that overall you enjoyed your recent stay. Thank you for highlighting about the Hotel location and breakfast. Your feedback about varieties of breakfast is noted and I can ensure you that we work strive forward for improvements accordingly....

Reviewed 4 weeks ago via mobile

Good location and service. Nice street food in the middle of town. Easy to go to department store Central plaza. Many food to reach. Very convenience and best hotel in Hat Yai. Staff very nice and good help and service.

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Helpful?
Thank Jason T
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest Jason T, Thank you for staying with us and for having shared your experience through Tripadvisor. It always great reading such wonderful experience of our customer. I'm very glad to know that you happy with Hotel location and especially for our good service and helpful staff. We look forward for a pleasure of welcoming you back at Centara...

San Francisco, California
Reviewed 15 February 2017

This hotel is in the heart of downtown and has a beautiful rooftop pool and most all hotels in town have no pool so this place is great. It is next to Central Department Store and across the street from Lee Garden Plaza both good for shopping and it is also around the corner from the Black Market and there...

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Helpful?
Thank Marshall C
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest Marshall C, Thank you for staying with us and for having shared your experience through Tripadvisor. It always great reading such wonderful experience of our customer. I'm very glad to know that you happy with your recent stay with us. We look forward for a pleasure of welcoming you back at Centara Hotel Hat Yai again in the...

Penang, Malaysia
Reviewed 13 February 2017

It was our second stay within half a year and we keep enjoying it. The rooms are fair in size and fully equipped, even not featuring latest furnishings. The beds are comfortable and the hotel has everything you need. Location is right in the center of the town, and it is easy for us to find everything by just walking...

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Thank Tsup
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest Tsup, Thank you for staying with us and for having shared your experience through Tripadvisor. It always great reading such wonderful experience of our customer. Thank you for highlighting about hotel location, comfortable bed, buffet breakfast and buffet dinner was tasty and especially with our Executive Chef Mr. Peerasak is always around and will go extra miles to...

Reviewed 13 February 2017

Conveniently located with relatively clean rooms. It was raining almost everyday I was there. Hotel kindly lent me umbrellas, but umbrella smelled stale, because they are not aired. Out of the three rooms I booked, one of the pillowcases in one of the room smelled of sweat. Bed mattresses have kind of sagged. Breakfast is cheaper to walk in than...

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Helpful?
Thank flawthorn
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest flawthorn, Thank you for staying with us and having shared your feedback via Tripadvisor. We appreciate your feedbacks and I can ensure you that we work strive forward for improvements accordingly. We hope to have an opportunity of welcoming you back at Centara Hotel Hat Yai. So that we can demonstrate improvements. Best regards, The Management Centara Hotel...

Montreal, Canada
Reviewed 9 February 2017

This was my fifth visit to the hotel, and I'm not sure if I will return. While the main lobby is very nice,the room level floors have carpets that are stained. I was given what was supposed to be a "deluxe" room. It was similar to ones I've had in the past, but really rundown. There was a big chip...

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Thank Donna A
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest Donna C, Thank you for staying with us and having shared your feedback via Tripadvisor. We appreciate your feedbacks and I can ensure you that we work strive forward for improvements accordingly. We hope to have an opportunity of welcoming you back at Centara Hotel Hat Yai. So that we can demonstrate improvements. Best regards, The Management Centara...

Reviewed 8 February 2017

A lovely hotel in the heart of the buzzy night market district. The location was great, easy access to the markets and shops, lots of restaurants nearby. The hotel itself was really good. We stayed in two deluxe rooms, the lounge was lovely and the free drinks in the evening were a lovely addition. The breakfast buffet was really good,...

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Helpful?
Thank Andrew T
CHYGM, The Management at Centara Hotel Hat Yai, responded to this review

Dear Guest Andrew T, Thank you for staying with us and for having shared your experience through Tripadvisor. It always great reading such wonderful experience of our customer. Thank you for highlighting about hotel location, comfortable bed, Skylight lounge access service, buffet breakfast was good and loved our Roti station. I'm glad to see that you will coming back and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The hotel with 248 rooms, apartments and freshly renovated suites, situated in the centre of bustling Hat Yai, the commercial and shopping hub of Southern Thailand. An 20-storey building (1st to 5th floors comprise Hat Yai's branch of Central Department Store). Only 20 minutes from the airport and accessible by airplane, bus or train from Bangkok. ... more   less 

Additional Information about Centara Hotel Hat Yai

Address: 3 Sanehanusorn Road, Hat Yai 90110, Thailand
Region: Thailand > Songkhla Province > Hat Yai
Price Range: $49 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Centara Hotel Hat Yai 4*
Number of rooms: 248
Reservation Options:
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Also Known As:
Novotel Centara Hat Yai Hotel Hat Yai
Novotel Hat Yai
Hat Yai Novotel
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Questions & Answers

Here's what travellers have asked, with answers from Centara Hotel Hat Yai staff and other travellers.
17 questions
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Questions? Get answers from Centara Hotel Hat Yai staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We love the Premium Deluxe room category”
 of 5 bubbles Tsup, 13 Feb 2017 | Read review
“Pay the extra money and go for a Deluxe room.”
 of 5 bubbles donnaw268, 5 Feb 2017 | Read review
“Rooms near lift landing are noisy.. doors are loud..superior rooms are from 7 to 9 floors..suggest deluxe room from 10 floor upwards .”
 of 5 bubbles hankc888, 15 Jan 2017 | Read review
“For quieter rooms, choose rooms away from the lift area.”
 of 5 bubbles seaton188, 31 Dec 2016 | Read review
“near pool and spa”
 of 5 bubbles 180gingerb, 29 Dec 2016 | Read review
5 of 5