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Red Planet Hat Yai

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Red Planet Hat Yai
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464 Reviews from our TripAdvisor Community

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Showing 368: English reviews
Northampton, United Kingdom
Reviewed 1 week ago via mobile

In a nutshell. We had people in the next room screaming and shouting from 10pm it is now 4am as I write this review. Three times I had to call the front desk to ask them to do something ! Three times they came up and spoke to the people in room 524 about the noise . The result was...

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Helpful?
Thank T W
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear T W, Thank you for staying with us and for sharing your review via Tripadvisor. I'm sorry to hear about the disturbance of neighbor room. This is kind of difficult occasionally to warned and asked for their cooperation not to disturb others. However, we have noted your comment and will make sure we assign you to a quieter area...

Bogor, Indonesia
Reviewed 3 weeks ago via mobile

the hotel is clean. We got two big room in 4th floor. But the room didnt provide drinking water. We have to buy it . The location is good because is located in the center of city. And there's thai massage to if u want to pay for it.

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Helpful?
Thank joycechristina95
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear joycechristina95, Thank you for staying with us and for sharing your review via TripAdvisor. I'm glad that you happy with the hotel location and our cleanliness. We hope to have an opportunity of welcome you back again soon. Best Regards, Jirawadee Promdam Hotel Manager

Reviewed 4 weeks ago

if you're a light sleeper, please avoid choosing this hotel disco music rock until 2am, even tho the window is tightly close the close still able listen with base music.worst sound proof wall they have.this was the first night i have encounter in room 815, and their window unable to open till the Max. second day i thought i was...

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Helpful?
1Thank msvalentinekellyl
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear msvalentinekellyl, Thank you for staying with us and for sharing your review via Tripadvisor. I'm sorry to read about the discomfort you experienced during your stay, especially the disturbance from the music and neighbor room noise. This is something beyond our control however, we have noted your comment and will make sure we assign you to a quieter area...

Reviewed 4 weeks ago via mobile

Initially Red Planet take over an old hotel and do some cosmetic changes to it. The sound proofing of the hotel was terrible. I stay on 8th floor room "815" and change to room "810" the other day, you will enjoy free music from the pub / club, human shouting and dog barking sound.

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Helpful?
1Thank Adwin W
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Adwin W, Thank you for staying with us and for having shared your feedback via Tripadvisor. I'm sorry to hear about the disturbance noise of the music from the pub, to what i aware during the festival season and kind of difficult to control occasionally. Anyway, we have noted of your concerns and will allocate a room away from...

Reviewed 4 weeks ago via mobile

Have choose this hotel for our recent family trip. A good and comfortable budget hotel with a very friendly and helpful staff,either from the front desk staff to the security. Keep it up and continue to give the smile to everyone. However, there is some suggestion that i wish to comment for the management.. 1) it will be better if...

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Helpful?
Thank Mellive Y
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Mellive Y, It was our great pleasure reading your feedback. We are delighted to hear that you happy with your stay. Your compliments to our Hotel and staffs is highly appreciate and this surely encourage us to keep it up! We have noted on your comments about facilities and will work for further improvements. We are glad to see...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

decent hotel. toilets were horribly maintained with a horrid smell throughout the day. front desk was very attentive tho and were helpful throughout our stay. massage parlour that's attached to the hotel was great and i would highly recommend it.

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Helpful?
Thank kevm5
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear kevm5, Thank you for staying with us and for having shared your review via Tripadvisor. We are delighted to hear that overall you had enjoyed your stay and appreciate your compliments to our staffs. Your feedback about toilet issue is noted for immediate improvements and we hope to have an opportunity of welcoming you back again in the near...

Reviewed 17 December 2016 via mobile

Hotel room downgrade, before that price reasonable , recently price very expensive, really disappointed. Inside Bathroom door no more already. No more drinking water. Only Cleaning and receptionist maintenance .

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Helpful?
Thank Jimmy C
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Jimmy C, Thank you for staying with us and for having shared your review via Tripadvisor. With regards to a pricing, Please be advised that our rates fluctuate based on the demand on a daily basis and we always offer the best available rate at that point on the date of purchasing. As generally rates tend to go high,...

Cyberjaya, Malaysia
Reviewed 15 December 2016

i randomly picked this hotel for my last Ramadhan trip. i chose the perfect hotel! this hotel is affordable. my room is big and clean. the bathroom is very nice with great shower despite im staying at the top floor. Great!. my room has no phone. guest can contact the front desk using Red Planet apps that can be downloaded...

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Helpful?
Thank Mai_Moritaka
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear Mai_Moritaka, Thank you for taking time to share this review with us. We are delighted that you enjoyed your stay and the Red Planet experience. We appreciate your compliments on our staffs and we look forward to welcoming you again soon. Best Regards, Jirawadee - Hotel Manager

Ipoh, Perak, Malaysia
Reviewed 8 December 2016

I had stayed this hotel ( previous hotel name was Tune Hotel) whenever I pass by Hatyai town for cross country outland travel. ( since 2011) The best hotel with the following points:- 1. Free parking 2. Comfort area and better than Lee Garden Street 3. Odyseey Massage at Level 1 4. Walking distance for halal and non-halal food. 5....

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Helpful?
Thank markchow
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear markchow, We are delighted to hear that you enjoyed the Hotel experience and appreciate your kind compliments about our hotel location and our services. We look forward to welcoming you back again soon. Best Regards, Jirawadee Promdam Hotel Manager

Tallinn, Estonia
Reviewed 30 November 2016 via mobile

Booked 2 superior rooms on 6th floor. Rooms were clean and simple. Bed comfortable with clean soft sheets. Aircon and fan worked and shower was clean, shower curtain was missing but that was ok. Check in and out was fast and professional. Got way more than we expected. Airport shuttle was 300baht per car, we were 4 persons. Would stay...

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Helpful?
Thank MaritM
jirawadee p, Manager at Red Planet Hat Yai, responded to this review

Dear MaritM, Thank you for taking the time to share this review with us. We are delighted that you enjoyed your stay in and appreciate your kind compliments about the hotel and your experience here. We look forward to welcoming you back again soon. Best Regards, Jirawadee Promdam Hotel Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Highly visible and right in down town Hat Yai, the Tune Hotel Hat Yai is in the perfect location in this busy southern Thailand city whether you are exploring its leisure activities or travelling for business and expecting a safe, clean stay that is also great value for money. Set in a safe and clean environment, Tune Hotel Hat Yai is home to 148 bedrooms with extremely comfortable queen-size or twin single beds with Tune Hotel’s famous duck down quilts and pillows, providing a homely night’s sleep at a value price point. Every room also contains a power shower, ceiling fan or air conditioning, large flat screen television, WiFi internet access, safe and a hair dryer.Inter-connecting and wheelchair access rooms are also available.The hotel is also home to the award-winning and newly opened Thai Odyssey Spa. The spa offers a full range of services from body scrubs, facials and local beauty programmes to an extensive range of traditional Thai and international massage techniques.There are also two fully-equipped meeting rooms in the Tune Hotel Hat Yai which can cater to meetings in various configurations, including 70 delegates theatre-style, 40 in a class-room format and 24 in a boardroom layout. ... more   less 

Additional Information about Red Planet Hat Yai

Address: 152-156 Niphat Uthit 2 Road, Hat Yai, Thailand (Formerly Tune Hotel Hat Yai)
Region: Thailand > Songkhla Province > Hat Yai
Price Range: $25 - $62 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Planet Hat Yai 2.5*
Number of rooms: 148
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Questions & Answers

Here's what travellers have asked, with answers from Red Planet Hat Yai staff and other travellers.
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Questions? Get answers from Red Planet Hat Yai staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“poor sound proof wall”
 of 5 bubbles msvalentinekellyl, 25 Dec 2016 | Read review
“choose room facing the main road for some view.”
 of 5 bubbles Mai_Moritaka, 14 Dec 2016 | Read review
“ask inter-connect room if travel with family”
 of 5 bubbles markchow, 8 Dec 2016 | Read review
“All rooms are nice but the higher ones have a view”
 of 5 bubbles 170mahendran, 28 Sep 2016 | Read review
“City view, clean bathroom, big-size room, good service.”
 of 5 bubbles GavinTang, 25 Sep 2016 | Read review
5 of 5
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