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The Heritage Chiang Rai Hotel and Convention

199 Moo 13, Paholyothing Road, Sansai, Mueang within walking distance to Central Plaza Mall and Big C Mall, Chiang Rai 57000 Thailand
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Traveller (146)
Dining (26)
Pool & Beach (9)

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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.

About

#15 of 98 hotels in Chiang Rai
Location
Cleanliness
Service
Value
The Heritage Chiang Rai Hotel and Convention crowned as "The Biggest Hotel in Thailand's Northernmost - Chiang Rai", offering 321 guest rooms including suites, and also having its largest meeting facilities. This is the best choice to arrange the Meetings, Incentive, Convention and Exhibition (MICE) . We are also ready to serve Business and Leisure Travelers, Group Meeting, Family & Friends, Weddings and Social Events. The 5-star Hotel ideally combines Local Arts with Contemporary Luxury into the Hotel Design, presenting the prestige cultures of the old Lanna Kingdom and bringing the guests to have the stay-cation with Heritage experiences. The Heritage Chiang Rai is now ready to "warmly welcome" you and the guests to our passions of hospitality journey.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids pool
Airport transportation
Business Centre with Internet Access
Secured parking
Public wifi
Pool / beach towels
Outdoor pool
Saltwater pool
Fitness / spa changing rooms
Coffee shop
Restaurant
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
24-hour security
Concierge
Non-smoking hotel
Sun deck
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Dining area
Kitchenette
Cable / satellite TV
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Minibar
Refrigerator
Electric kettle
Kitchenware
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, Chinese, Thai

Location

199 Moo 13, Paholyothing Road, Sansai, Mueang within walking distance to Central Plaza Mall and Big C Mall, Chiang Rai 57000 Thailand
Name/address in local language
The Heritage Chiang Rai Hotel and Convention
83Reviews1Q+A6Room tips

Reviews
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Kamlesh R wrote a review Mar 2024
London, United Kingdom19 contributions10 helpful votes
We stayed here for 2 nights but doubt we ever go back there. Totally unhelpful staff both at reception and in the breakfast room. The breakfast spread ws ok but very limited for vegetarians. I asked the staff to fill up the baked beans and potatoes, as both were empty - well guess what? 10 minutes later the person came back, opened a large can of beans (COLD) and poured it into the container - not bothered to heat them or listen to what I had to say. Same with the potatoes - mildly warm but not edible. Avoid would be my suggestion.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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jvz1000 wrote a review Feb 2024
5 contributions
Big hotel with a good restaurant. In the room was te airconditioning very noisy even on the lowest position. The swimming pool is nice with a lot of chairs, but ........... the water was freesing. Surroundings was beautiful (White and the blue temple); Mekong river
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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AndyIsobel wrote a review Feb 2024
Birmingham, United Kingdom342 contributions88 helpful votes
Well run hotel that was always busy with constant turnover of guests or conventions. However nothing about except for the superb Central Plaza which was a 10 minute walk away and as such we were reliant on Bolt taxis to get us in and out of the centre. Also for some reason it took a long time to charge our iPads up. Best suited for short stays!.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JakraS wrote a review Dec 2023
Bangkok, Thailand88 contributions32 helpful votes
Had a lovely three day stay over, wasn’t a holiday as such as we were clearing my parents house. But the location of the hotel is great, conveniently located nearby most things - the Central and all your retail needs can be met there. The rooms were clean and well looked after and not obvious signs of wear and tear. The bathroom rudimentary but clean and pleasant. The shower might be an issue as the glass wall is too short and allows water the spill out but if you notice can take the precautions it isn’t an issue. Breakfast was standard for this type of hotel. Coffee easily sorted via two great coffee machines. The central communal areas an unexpected bonus and good eye for detail from the owners and team. Staff were super friendly and attentive but not overly and were part of what made the stay there so pleasant. If we pass by here again on a similar mission would definitely choose to stay here again.
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Date of stay: December 2023Trip type: Travelled on business
Room Tip: Have your own transportation
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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alieneljefe wrote a review Dec 2023
quenoséexactamente4 contributions1 helpful vote
Wonderfull stay all over!! Friendly staff and good room with very comfortable beds. Reception staff extremely friendly, including the porters! Always keen in helping out wherever required! One of the porters could even be a local guide to what you should visit and how! Rentals of motorbike was ectremely well handled by FO team! I only have 2 little remarks which would be the border of the swimming pool looks a bit greenish so a good cleaning of this area would be welcomed and the second remark would be that your team have name tags so that we as guests can definately know to whom the good comments are adressed. All over wonderfull place and would certainly come back if the chance of visiting Chian Rai again would come up!
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Date of stay: November 2023
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Hilary D wrote a review Aug 2023
5 contributions
Lovely staff, good food, great pool. it was really comfortable, with many facilities, there was a business function on but the hotel is big enough this didn't impact anything. a short ride by Tuktuk to the night market, which we would highly recommend. staff very helpful, gym great overlooking the pool.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Heritage Chiang Rai, Marketing at The Heritage Chiang Rai Hotel and Convention
Responded 7 Aug 2023
Dear Value Guest, Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your family get the best of our service elements. We are looking forward to welcome you again. Sincerely, The Heritage Chiang Rai Hotel and Convention
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nomadboys wrote a review July 2023
Datca, Türkiye98 contributions68 helpful votes
In a month of travelling Thailand, the Heritage won the prize for the comfirst bed, best breakfast choices, quietest room and best value for money. We were so impressed by the whole design of the hotel, which looks unremarkable from the outside but which is beautifully appointed inside with style, elegance and a sense you're ina 5-star place. The breakfast had so many options (though a few more vegetarian choices would certainly be a plus!) and the wifi was fast and reliable. The pool is huge and the library cafe feels spacious and even quite opulent. Overall, a superb choice and, in the low season of July, outstanding value for money. The place far exceded any of the experiences we had in previous visits to Chiang Rai. Highly recommended!
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Heritage Chiang Rai, Marketing at The Heritage Chiang Rai Hotel and Convention
Responded 18 July 2023
Dear Value Guest, Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your family get the best of our service elements. We are looking forward to welcome you again. Sincerely, The Heritage Chiang Rai Hotel and Convention
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LukChang wrote a review June 2023
Bangkok, Thailand135 contributions108 helpful votes
Used this as a base whilst we explored the surrounding area for a few days. Check in for 4 rooms was great and got all the bags to the correct rooms within minutes of getting the keys. The room was spacious and the bed very comfortable. Did not use WiFi so can’t comment on the speed. TV had a few channels in English, but hardly spent any time in the room so was OK to get the daily news. Breakfast was good with plenty of choices for both westerners and Thais. Staff were very friendly and helpful. The library was a great place to sit after a long day exploring and having a relaxing drink. The hotel is situated a short taxi ride from the bars/ restaurants in the main part of town
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Heritage Chiang Rai, Marketing at The Heritage Chiang Rai Hotel and Convention
Responded 18 July 2023
Dear Value Guest, Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your family get the best of our service elements. We are looking forward to welcome you again. Sincerely, The Heritage Chiang Rai Hotel and Convention
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mike c wrote a review June 2023
Essex, United Kingdom9 contributions9 helpful votes
+1
Excellent hotel based in town. We stayed for the best part of three weeks and fully enjoyed our stay, the facilities are first class and the food is good and not overly price like other hotels tend to do. The staff have all the time in the world and greet you with a smile at all times, they go that extra mile to make your stay the best ever. My daughter wanted to use the pool after wind and rain passed through leaving leaf in the pool, about 5 staff came out to clean so the three of us could use. Will definitely use when we visit in the future.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Good central location for visiting some beautiful temples.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from The Heritage Chiang Rai, Marketing at The Heritage Chiang Rai Hotel and Convention
Responded 18 July 2023
Dear Value Guest, Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your family get the best of our service elements. We are looking forward to welcome you again. Sincerely, The Heritage Chiang Rai Hotel and Convention
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Max R wrote a review Apr 2023
5 contributions1 helpful vote
We had a wonderful time on our honeymoon at this hotel. Our room offered a great view over the pool, looking in the direction of the Goddess of Mercy, which we could see in the distance! The staff was extremely helpful and hospitable. Our room was very comfortable and spacious, and housekeeping did a great job making up the room when we were away. Room service was delicious (I recommend the black pepper sea bass). Breakfast was very well laid out, with plenty of options available; we indulged every morning! The pool was relaxing to sit by, especially during the hotter points of the day. The accommodations made our 4 day stay very pleasant!
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from The Heritage Chiang Rai, Marketing at The Heritage Chiang Rai Hotel and Convention
Responded 18 July 2023
Dear Value Guest, Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention, We would like to express our sincere "thank you" for sharing your excellent reviews towards your recent stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your family get the best of our service elements. We are looking forward to welcome you again. Sincerely, The Heritage Chiang Rai Hotel and Convention
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$57 - AU$71 (Based on Average Rates for a Standard Room)
LOCATION
ThailandChiang Rai ProvinceChiang Rai
NUMBER OF ROOMS
321
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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THE HERITAGE CHIANG RAI HOTEL AND CONVENTION (AU$57): 2024 Prices & Reviews (Thailand) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about The Heritage Chiang Rai Hotel and Convention
What are some of the property amenities at The Heritage Chiang Rai Hotel and Convention?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Heritage Chiang Rai Hotel and Convention?
Top room amenities include a kitchenette, a minibar, and air conditioning.
What food & drink options are available at The Heritage Chiang Rai Hotel and Convention?
Guests can enjoy an on-site restaurant, a lounge, and complimentary tea during their stay.
Is parking available at The Heritage Chiang Rai Hotel and Convention?
Yes, free parking and secured parking are available to guests.
Are there opportunities to exercise at The Heritage Chiang Rai Hotel and Convention?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Heritage Chiang Rai Hotel and Convention have airport transportation?
Yes, The Heritage Chiang Rai Hotel and Convention offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Heritage Chiang Rai Hotel and Convention?
Yes, dry cleaning and laundry service are offered to guests.
Does The Heritage Chiang Rai Hotel and Convention offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Heritage Chiang Rai Hotel and Convention?
The staff speaks multiple languages, including English, Chinese, and Thai.
Does The Heritage Chiang Rai Hotel and Convention have any great views?
Yes, guests often enjoy the city view available here.
Is The Heritage Chiang Rai Hotel and Convention accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.