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Sheraton Hua Hin Resort & Spa

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#3 of 63 Hotels in Cha-am
Certificate of Excellence
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Sheraton Hua Hin Resort & Spa
Sheraton Hua Hin Resort & Spa
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1,372 Reviews from our TripAdvisor Community

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Showing 1,098: English reviews
Cambridge, United Kingdom
Reviewed 28 November 2013

I am writing this review whilst at the Sheraton Hua Hin Resort and cannot believe why some of the guests are moaning about the BMW Golf Awards which took place here last week. We were here during the set up and it was not intrusive or inconvenient. The pool and grounds are big enough for guests to stay away from...

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Helpful?
3Thank Jay S
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Jay S, Thank you very much for sharing your detailed experience of your stay at the resort and it is very much appreciated. We are of course pleased that overall your holiday with us had paid off with nice memory and experience of the resort. Thank you for recommending the various facilities and services in every aspect. We valued...

Kuala Lumpur, Malaysia
Reviewed 26 November 2013

We are currently in Hua Hin for 5 days and decided to try out 2 different hotels. We are super happy with the first hotel which pay so much of attention that delighted us. we are traveling with kids and they have even put up the extra bed sheet and blanket for the day bed which we do not expect...

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Helpful?
Thank Simlim2
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Simlim2, It was a great pleasure to have you and your family with us and thank you for your comments on your recent stay at the resort. We are sorry to hear that we failed to meet your expectations during this visit. If we knew your room allocation preference to locate not so far from the lobby, we would...

Unst, United Kingdom
Reviewed 26 November 2013

from the start of my holiday at this hotel i was made to feel very valued , and nothing was too much trouble for the staff esp the sundara staff in the bar . the only negitive point is that the reception staff could have been abit more freindly they seemed unhappy.. the quality of the food is very good...

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Helpful?
2Thank robert f
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear robert f, Thank you for choosing to stay at Sheraton Hua Hin Resort & Spa and we sincerely appreciate the very specific feedback as this allows us to enhance the good points and focus on improving the highlighted areas. We are concerned to learn about your remarks on the reception associate which did not portray the friendly and hospitable...

Bangkok, Thailand
Reviewed 23 November 2013 via mobile

Beautiful property with very nice lagoon pool. The service is very profesionel and staff seems well trained. I was actually impressed about the selection of cocktails and drinks offered around the pool and the bar. The hotel is very clean as well, the room are very clean as well. The hotel is very convenient since it s only 2:30 h...

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Helpful?
2Thank Giftoma
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Giftoma, We love to hear that you were impressed about the resort facilities as well as the “heart of the hotel”- our employees! With pleasure we will share this comment with our team! You are right, at Sheraton Hua Hin Resort & Spa people who are searching for quietness, relaxation and a high standard of quality during their holiday...

Reviewed 23 November 2013 via mobile

This is our third times staying here and every time we always get a very good service from one gentleman. I would like to give a big compliment to Khun Sathit who is working at Luna beach bar. He provided us a very good hospitality ( i can say this is the real hospitality service, not just only a service),...

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Helpful?
1Thank Giftwaran
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Giftwaran, Thank you very much for choosing to stay at Sheraton Hua Hin Resort & Spa and for your great support for the past years. We truly appreciate your kind review and for also remembering the name of our team member - Khun Sathit at Luna Lanai restaurant as you highlighted. You are one of the very few guests...

Whitley Bay, United Kingdom
Reviewed 21 November 2013

Arrived 14th nov 2013 to date only one day where all public facilities were availabe to allguests.on arrival corporate gathering in ful swing for a couple of days, followed by a 3 day indian wedding and today the corporate workers were out inforce hammering away preparing for a bmw corporate event, none of which is advised on the sheraton web...

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Helpful?
4Thank johhew
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear johhew, On behalf of Management Team, we would like to express our sincere appreciation for taking time to write us your feedback regarding your recent experience at Sheraton Hua Hin Resort & Spa. It is regrettable that your stay with us did not meet the expectations and we want to apologize for the inconveniences you went through at our...

Helsinki, Finland
Reviewed 20 November 2013

On it's web page, SHH promises among other things '...unique destination where memories are made...',  '...natural atmosphere that helps to relax...' and '...our team is on hand to ensure the finest services and a complete getaway...'. Well at least one out of the three value propositions was fulfilled during our visit - we did made some lasting memories!  We did...

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Helpful?
6Thank JooseN
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Joose N, Thank you for taking the time to provide us with the feedback about your stay with us. We are deeply troubled and of course most concerned to learn of the disappointing elements of your experience, which fell below the high standards we strive to achieve. Please accept our sincere apologies for the shortfalls you experienced. We would...

Deal
Reviewed 19 November 2013

We were upgraded to a pool access room which was a huge bonus. Although I should add that we were there mid week when the hotel was relatively quiet, and hardly anyone swam past our room. If the hotel had been heaving with families we might have been less content. But while we were there it was heaven. The pool...

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Helpful?
2Thank hazelnutDeal
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear hazelnutDeal Thank you very much for taking the time to review Sheraton Hua Hin Resort & Spa. We are pleased to hear that you enjoyed the culinary delights and facilities in our resort. We are happy to have made your stay wonderful one. We look forward to welcome you back at Sheraton Hua Hin Resort & Spa in the...

A TripAdvisor Member
Level Contributor
3 reviews
5 helpful votes
Reviewed 18 November 2013 via mobile

It has the biggest swimming pool that I've ever visited in all my hotel stays! The staffs were so friendly, honest, polite, alert and responsible. My hubby left his sunglasses on the day we checking out the hotel at the main lobby leisure table. After a few hours we left the hotel, we only realized about the lost. Thus, I...

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Thank A TripAdvisor Member
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear A TripAdvisor Member Thank you very much for taking the time to review Sheraton Hua Hin Resort & Spa. It is great to hear that you have had a memorable stay with us. We are pleased to mote that you were satisfied with the friendliness of our associates because they are the heart of the hotel and are really...

devon
Reviewed 18 November 2013

Please take time to read this review as I need to explain the poor score. Ordinarily this hotel is a definite 5star, the facilities and the staff are fantastic. However, during our 8 night stay here we had to endure 3 corporate/group events that affected our own comfort and use of shared areas. First we had the Women's group of...

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Helpful?
5Thank brian s
SheratonHuaHin, Hotel Manager at Sheraton Hua Hin Resort & Spa, responded to this review

Dear Brian S, Thank you for taking the time to write a detailed review of your recent stay at Sheraton Hua Hin Resort & Spa. We appreciate the feedback you have given us both during your stay and on TripAdvisor. Firstly, thank you for your kind comments about our 5-star facilities and fantastic staff. We apologize that during part of...

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Delxue Garden View Room (59)
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Elephant Tower Kid's Pool (9)
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Kids Club Kid's Pool (10)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Embedded in a tropical garden, Sheraton Hua Hin Resort & Spa comprises nine buildings surrounding a 200 meter long, lagoon-style swimming pool, 6 restaurants & bars, spa, fitness center, 2 tennis courts and a kid's club. All deluxe rooms feature a private garden, balcony or direct access to the pool. ... more   less 

Additional Information about Sheraton Hua Hin Resort & Spa

Address: 1573 Petchkasem Road, Cha-am 76120, Thailand
Region: Thailand > Phetchaburi Province > Cha-am
Price Range: $139 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Hua Hin Resort & Spa 5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Sheraton Hua Hin Hotel Cha-Am
Sheraton Hua Hin Resort And Spa
Sheraton Cha-Am
Hotel Style:
#2 Business Hotel in Cha-am
#2 Spa Hotel in Cha-am
#2 Family Hotel in Cha-am
#3 Romantic Hotel in Cha-am
#3 Luxury Hotel in Cha-am
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hua Hin Resort & Spa staff and other travellers.
29 questions
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Winchester, United Kingdom
Hong Kong

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Questions? Get answers from Sheraton Hua Hin Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check there are no big weddings planned during your stay as they restrict your dining options and facilities”
 of 5 bubbles DinkyT_12, 29 Mar 2017 | Read review
“ask for the room on the ground floor as they have direct pool access”
 of 5 bubbles BharatMH, 25 Mar 2017 | Read review
“Pool views are best”
 of 5 bubbles ARG59, 18 Jan 2017 | Read review
“Do not choose a garden view cause you won't see anything.”
 of 5 bubbles bokong, 3 Jan 2017 | Read review
“Ocean View or Pool Access, numbers 6-7k”
 of 5 bubbles marcomanuelb, 2 Jan 2017 | Read review
5 of 5