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Novotel Hua Hin Cha Am Beach Resort and Spa

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Novotel Hua Hin Cha Am Beach Resort and Spa
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1,309 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Hua Hin Cha Am Beach Resort and Spa
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Showing 983: English reviews
London, United Kingdom
Reviewed 24 March 2016

second holiday at this hotel and enjoyed it more this time than last - if that's possible. The staff are brilliant and always try to accommodate your every whim.They are led by manager Raul Aquino who's dedication is awesome. He is the only manager in such a big hotel who has ever taken the time out to chat to guests...

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Helpful?
Thank davehethers
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear davehethers, Thank you so much for sharing your wonderful experience during your stay with us. I am happy that we were able to make your stay more enjoyable the second time around. I have shared your letter with my staff and Raul and they were all very excited to read it. I have noted some of your comments for...

Reviewed 23 March 2016 via mobile

What can I say, this place had the makings of a wonderful resort, instead it leaves me feeling disappointed. We arrived at 2pm, check in was smooth, except our room wasn't ready. Was told to wait in the lobby for another hour. Not cool. Only one trip to the local night market was available in a 10 person van. C'mon...

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Helpful?
Thank Ili H
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Ili H, Thank you for sharing your experience with us, although your first day didn't start well. Hence, I would like to offer my apologies to you. I will investigate the room availability when you arrived. The shuttle bus is an additional free service the hotel provides, regrettably we can not accommodate all our guests so it's on a...

Melbourne
Reviewed 21 March 2016

We stayed three nights and thoroughly enjoyed our time at the hotel. We had booked a clubroom which was upgraded to a suite (my husband is also an Accor member). The suite was very spacious and appeared to have been renovated. We were there over a Thai long weekend so pool and breakfast very busy. If you don't like the...

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Helpful?
Thank riverMelbourne
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear riverMelbourne, I'm delighted to know that you had a nice stay with us. Most of our rooms have been newly refurbished and will do the rest as well. I have shared your food comments with our culinary team and they were happy to hear about it. We will check all hair dryers in the rooms to ensure all are...

Bangkok, Thailand
Reviewed 19 March 2016 via mobile

Chose this hotel for its location that easy to reach the triathlon activity we're there for (6 kms huahin bound). Checked in at 4pm and told that only 1 room was ready ! ( we booked 2 ) It took the other front officer and another 10 minutes to sort out the situation. Big hotels , lots of rooms -...

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Helpful?
Thank aeschung
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear aeschung, I appreciate your effort in sharing your opinion about our hotel, It will help us pinpoint areas for improvement. We have refurbished half of our guest rooms and will continue the rests this year. The room you have stayed in unfortunately has not been done yet and I would like to apologize to you. However, I agree that...

Stratford-upon-Avon, United Kingdom
Reviewed 17 March 2016

My recent stay of over three weeks was most enjoyable and I would strongly recommend this hotel to anyone. For once I had a number of evening meals in a hotel and at the Novotel they were all very good. The staff, without exception, were excellent which further enhanced our holiday. Breakfast was a very good choice of Oriental and...

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Helpful?
1Thank Michael D
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Michael D, I am very appreciative of your "strong recommendation" of our hotel. we are all elated to read your comments specially when you mentioned your holiday experience was enhanced by our staff. I have shared your comments to Raul and the staff and they were very ecstatic about it. Thanks again for staying with us and for the...

Stratford-upon-Avon, United Kingdom
Reviewed 15 March 2016 via mobile

We stayed here for a little over three weeks and thoroughly enjoyed our stay. The hotel is well run and the staff friendly, courteous and efficient. Breakfast is excellent and, although very busy, you are always quickly seated. The selection of different foods is impressive. There are several good restaurants on the complex, serving Thai and European food. Rooms are...

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Helpful?
1Thank Gill D
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Gill D, Thank you for your effort to write your experience with us on tripadvisor. I am delighted that you have enjoyed your stay with us and the surroundings of the hotel. I have also shared your comments for improvement to my team as well. Kids with floaters will be discouraged to go to the adult side of the...

Hong Kong, China
Reviewed 14 March 2016

just stay at this wonderful resort on march, it is a wonderful stay of my vacation. the staffs in the resort are real friendly, they are all great. the view of ocean is awesome, perfect for sun rise. the location of this resort is very convience, as 7-11 is right out the door step, and there are 10 massage shop...

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Helpful?
6Thank kinonline2
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear kinonline2, I'm delighted to read your nice comment about our hotel. Thank you for sharing it through tripadvisor. I have noted some of your comments for improvement as well, our culinary team are now working on our breakfast menu cycle and we have met with our transportation provider for possible additional trips during busy periods . We look forward...

United Kingdom
Reviewed 14 March 2016

We vist the this hotel for family the room size is reasonable price we paid THB3500 per night the room doesenot big and without any bath. However the hotel locate very near the beach and got very large swimming pool.

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Helpful?
Thank Jianghwang
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Jianghwang, Thank you for your comment regarding your stay with us. I wish you can try some of our bigger rooms the next time you stay with us, although all our rooms have no bath tub as you require. Our swimming pool is one of the biggest in the area and it's just a few steps away from the...

Trinidad
Reviewed 14 March 2016 via mobile

Lovely stay marred at the end by a careless waitress at the Ocean Terrace who charged my card ten times the price of our meal. Do check amounts before signing. I checked but the charge still went through and I now have to wait 30 days for it to be reimbursed. Making a reservation was also a nightmare with one...

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Helpful?
Thank Cadwaladr1
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear Cadwaladr1, It was unfortunate that your lovely stay was marred by these incidents, I would like to offer to you my apologies for the inconveniences it may have caused you. Appropriate actions were put in place to prevent it from happening again specially at Ocean Terrace Restaurant. We have also investigated your room booking and based on the documents,...

United Kingdom
Reviewed 12 March 2016

Lovely hotel, it has a very calming aura and relaxed vibe. Manager is wonderful, most of the staff follow his lead of respectfulness and dignity. Family suite...kids bunked on the sofa bed. I had the Queen Size bed with the wife. Nicely furnished with a sea view. All rooms are sea view I noted. Breakfast is very good - plenty...

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Helpful?
4Thank RDY1995
Patrick J, General Manager at Novotel Hua Hin Cha Am Beach Resort and Spa, responded to this review

Dear AlSolanki, I'm delighted to read your comments about your stay in our hotel. Your insights particularly with our F&B offering will definitely be used to enhance our products. You have mentioned our swimming pool slide condition, it's been refurbished already and like brand new again. I will share you nice comments with my staff and Raul as well. We...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located between Cha Am and Hua Hin Novotel Hua Hin Cha Am Beach Resort and Spa is within 10-15 minutes drive from Hua Hin Airport and Hua Hin Night Market. The hotel provides 243 rooms with every room offering a balcony with stunning seaview of the Gulfof Thailand. The resorts beachfront outdoor swimming pool Kids World meeting facilities and spacious tropical garden for team building activities make the resort a perfect choice for families couples and meeting organisers. ... more   less 

Additional Information about Novotel Hua Hin Cha Am Beach Resort and Spa

Address: 854/2 Burirom Road, Cha-am 76120, Thailand
Region: Thailand > Phetchaburi Province > Cha-am
Price Range: $81 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Hua Hin Cha Am Beach Resort and Spa 4*
Number of rooms: 243
Reservation Options:
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Also Known As:
Courtyard Hua Hin At Cha Am Beach Hotel Cha-Am
Courtyard Cha Am
Courtyard Hotel Cha Am
Hotel Style:
#4 Best Value Hotel in Cha-am
#4 Business Hotel in Cha-am
#5 Spa Hotel in Cha-am
#5 On the Beach Hotel in Cha-am
#5 Family Hotel in Cha-am
#6 Luxury Hotel in Cha-am
#6 Romantic Hotel in Cha-am
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Hua Hin Cha Am Beach Resort and Spa staff and other travellers.
36 questions
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Greater Melbourne, Australia

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Questions? Get answers from Novotel Hua Hin Cha Am Beach Resort and Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose another hotel”
johnhV416YK, 13 Apr 2017 | Read review
“High floor rooms with Premier Lounge access recommended.”
JohnF47, 9 Apr 2017 | Read review
“8th floor is great, close to the lobby but not too much of a wait in the elevator. Ocean view highly worth it!”
noemig772, 5 Apr 2017 | Read review
“All rooms have ocean view”
tonyb260, 1 Apr 2017 | Read review
“Corner suites are extremely large”
bookmaker, 27 Mar 2017 | Read review
5 of 5