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Mai Khaolak Beach Resort & Spa

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Mai Khaolak Beach Resort & Spa
Mai Khaolak Beach Resort & Spa
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1,154 Reviews from our TripAdvisor Community

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Showing 965: English reviews
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Sydney, Australia
Reviewed 4 days ago NEWvia mobile

It's our 2nd time staying at Mia Khaolak Resort ,we were put in the new section up near the top in the adults only part ,This resort is very family friendly with lots of kids events and a new section with water slides ,pirate ship and a playground with a large bucket that fills with water then tips splashing people...

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3Thank Ddaavviidd34
Mandurah, Australia
Reviewed 6 days ago NEWvia mobile

Booked two tours through the Hotels Family Life program both were cancelled one due to not enough number the second due to my husband hurting his back. Filled in the paperwork Johanna and Nicholas said we would get the amount back but we haven't and now they won't even answer our emails. About $600 that we can't afford to loose...

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1Thank JHawks45
Pong, Thailand
Reviewed 1 week ago NEW

Just coming back from a 2 nights stay in this hotel. We experienced great and modern hotels, with extremely friendly staff, in Krabi. We wanted to spend 2 good days in a great hotel in Khao lak. Bad choice... First the positives: the hotel is just by a fantastic beach. A few restaurants by the beach, very good price for...

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Thank Marines66
Yalyong O, Management Team at Mai Khaolak Beach Resort & Spa, responded to this review

Dear Marine, Thank you for your recent stay with us and also your valued comments. We will improve the service. For the old building we do renovation on summer and hope we get a chance to welcome you back again on next trip. Best regard, Management Team

Reviewed 1 week ago

The location is fantastic with great restaurants on the beach outside the hotel. Rooms are small and cleaning is terrible. The room was never cleaned properly and usually they did not replace all towels so we had to call for more towels. The pools were decent but every single sunchair was "reserved" with towels by 8 a.m. Hardly ever any...

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Thank Anders L
Yalyong O, Management Team at Mai Khaolak Beach Resort & Spa, responded to this review

Dear Khun Anders L, Thank you for your stay with us and also your valued comments. Please accept our sincere apologies for any inconvenience you. We have taken your comment seriously and improve the service. Thank you very much and looking forward to welcome you back here again soon. Best regards, Management Team

Devon, United Kingdom
Reviewed 1 week ago

The Room layout and Furniture was Good, adjacent to own pool and seating area was excellent and beautifully design. (Adult Only area) Two small let-down was the shower run off was not adequate, informed this is soon to be corrected. The over Bed lighting is place low and forward of the bed side Table resulting in constant contact with your...

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1Thank Ivan S
Reviewed 1 week ago

From the moment that we step in this hotel it felt like you are the most important person in the world. Thats because of the welcoming staff from the front office special mention to Ms. Ada Marie the guest relation manager she had the extra ordinary power that can merged with different type of people, helpful, and always wear a...

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2Thank Mark John A
Reviewed 2 weeks ago via mobile

I have stay in this hotel 16 nights with my family. We have booked a pool access room. The first room we got was directly in front of the poolbar and children party area. I have ask in the frontdesk to change the room to the other side of hotel. The frontdesk told me that this is an upgrade and...

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1Thank Michel K
Reviewed 3 weeks ago

Tui has bought this hotel and apparently distroyd it. The older part is at the beach and the complex then stretches out towards the main road first with a new family part with kids pools and an adults only part. We stayed at the "older" part with partial sea-view. The biggest flaw was service and that the rooms were not...

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6Thank HeiMie
Yalyong O, Management Team at Mai Khaolak Beach Resort & Spa, responded to this review

Dear Khun HeiMie, Thank you for choosing Mai Khao Lak for your holiday. This is terrible story and experience. The team is very sorry for this. We already fix out for this case and will do it better. Your comment is very valuable for us. Do not give up on us, I do hope that we can have a chance...

Tokyo, Japan
Reviewed 19 January 2017 via mobile

Just spent 8 nights at Mai Khao Lak on a luxary escapes package. Staff were very accommodating but very little English spoken so often difficult to understand or ask questions about the Hotel or area. The beach is beautiful and great for running or walking. There are lots of pools and are good.. the newer section of the Hotel is...

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3Thank Lori S
Yalyong O, General Manager at Mai Khaolak Beach Resort & Spa, responded to this review

Dear Khun Lori S Thank you very much for your wonderful review. Taking the time to share is very much appreciated I am happy to hear your enjoyed your stay and am looking forward welcoming you back soon Best regards, Mr. Yalyong Ongsanam Group General Manager

Wallan, Australia
Reviewed 17 January 2017

We stayed here with our 2 children and in laws June 2014 and it was just heaven!!! Upon arrival our pool access room was unavailable so we were upgraded to 2 private Villas with private pools. Staff were so fantastic as were the Pools, Bars, food and front desk staff, we would stay here again in a heartbeat. Kids club...

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1Thank kyliejshannon
Yalyong O, General Manager at Mai Khaolak Beach Resort & Spa, responded to this review

Dear Khun kyliejshannon We are glad to hear that you enjoyed your stay with us from start to finish and thank you very much for your wonderful review. Our dedicated team is very happy that you received heartfelt service. Indeed, we always endeavor to ensure that all our guests have great experiences throughout their stays with us. We look forward...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sister resort of Mai Samui Resort & Spa (Opening Q4 2012). ... more   less 

Additional Information about Mai Khaolak Beach Resort & Spa

Address: 9/17 Moo 1, Petchkasem Road | Khuek Khak, Takua Pa, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: $98 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mai Khaolak Beach Resort & Spa 4*
Number of rooms: 200
Reservation Options:
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Hotel Style:
#5 Romantic Hotel in Khao Lak
#10 Top resorts Hotel in Khao Lak
#16 Family Hotel in Khao Lak
#20 On the Beach Hotel in Khao Lak
#21 Luxury Hotel in Khao Lak
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Questions & Answers

Here's what travellers have asked, with answers from Mai Khaolak Beach Resort & Spa staff and other travellers.
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Questions? Get answers from Mai Khaolak Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Old building is terrible, MAYBE the new one is better (but can doubt seeing how the overall hotel is maintained)”
 of 5 bubbles Marines66, 17 Feb 2017 | Read review
“Pool Villa Seaview Rooms”
 of 5 bubbles markjohna992, 11 Feb 2017 | Read review
“Villas are amazing ask for an upgrade”
 of 5 bubbles kyliejshannon, 16 Jan 2017 | Read review
“we got upgraded to a villa. It was very spacious and walk to the beach”
 of 5 bubbles Giz14, 9 Jan 2017 | Read review
“Adults must book adult only section, ground floor with pool access.”
 of 5 bubbles Thairific1, 30 Dec 2016 | Read review
5 of 5