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JW Marriott Khao Lak Resort & Spa

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JW Marriott Khao Lak Resort & Spa
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3,115 Reviews from our TripAdvisor Community

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Showing 2,327: English reviews
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Walton-On-Thames, United Kingdom
Reviewed 2 days ago NEWvia mobile

This hotel is on the large side. Dominic took great care of us at check in and also during the five day stay. The breakfasts are fantastic. Jai the head chef found that we were vegetarian. He came over and introduced himself and assured us that he would arrange what we wanted. Mohan Lal their Indian chef was introduced to...

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Helpful?
1Thank Karan S S
Reviewed 2 days ago NEWvia mobile

We went there for 6 nights and had breakfast included. The hotel facilities are very well maintained and the staff is so nice! Every request was handled immediately and the breakfast was absolutely amazing. I'm still impressed with the breakfast. The room was clean, quiet and had a nice view. It was located in wing 2, 3rd floor. The pool...

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1Thank Kai B
Reviewed 2 days ago NEW

The hotel was beautiful and we had a swim up room - which I would definitely recommend as it was beyond amazing! The staff were totally lovely and the women who cleaned our room were so sweet. I couldn't fault any of the staff. They were attentive and never stopped smiling, without being intrusive. Our only real grumble were the...

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1Thank SpeysideTravelers
Singapore, Singapore
Reviewed 4 days ago NEW

One of the biggest swimming pool at Asia pacific we had great with all my family holiday at this resort, this is not our first time trip to khaolak we have been here before 2015, great place nice people very close to the beach.

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Helpful?
1Thank norasmith932
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear norasmith932, Sunny greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort and your continued loyalty to us. We are happy to hear that you have a great family holiday. It would be a pleasure to continued to provide exceptional service with your next stay with us. Please do let...

Reviewed 5 days ago NEW

I stayed at the hotel with my family and friends. A great way to get away from the hustle and bustle and just relax. A fantastic uncrowded beach and one of the most amazing pools i have every seen that went the whole way around the hotel. All in all a very relaxing holiday we stayed for 6 nights. Staff...

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Helpful?
1Thank Gary T
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Gary T, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We could not be happier to hear that you enjoyed your time with us. The beauty of being a distance away from Phuket is the ambiance of a truly serene paradise. Are infinity pool is the certainly...

Helsinki
Reviewed 6 days ago NEWvia mobile

The basics are in order: good gym, tennis court, nice pool, located right on the beach and lot of bars and restaurants on the hotel premises. Unfortunately, the resort has gone a bit downhill in the past few years. Just two years ago JW Marriott felt peaceful and exclusive, but now the hotel feels like an average destination to vacation...

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Helpful?
Thank StunningKT
Luca F, Manager at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear StunningKT Thank you for choosing JW Khao Lak as your preferred holiday destination and taking the time to share your feedback on this forum. We want to thank you for bringing these concerns to our attention as we take all the feedback very seriously as we use this information objectively to improve the experiences which we provide to our...

Reviewed 1 week ago

We absolutely loved this hotel! We booked 6 nights here and could have stayed a few nights more. The hotel is lovely in every aspects from the beautiful long stretch of sandy beach to swim/jog or enjoy the lovely sunsets, to the forever swimming pools with many nice hidden and quiet place to relax/sunbathe/read, to the numerous tasty restaurants and...

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Helpful?
1Thank Sierra T
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Sierra T, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. We are thrill to hear that you enjoyed out beach front, our famous infinity pool, our facilities, our restaurant, and the service of our associates. All our associates work hard to maintain our facilities and ensure that we...

Melbourne, Australia
Reviewed 1 week ago

Had a pool-side room which was very well presented and clean. Everything is as your fingertips and food is of excellent quality and in abundance. Staff very friendly and obliging. Made for a very relaxing holiday. It is a little out of the way and over an hour and a half into Phuket, however if you are looking for a...

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1Thank pemmett2017
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear pemmett2017, Greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your choice of destination resort. Delivering the highest quality of service is our priority and we could not be happier to hear that you had a memorable time with us. Thank you for your recommendations of our resort to others, it surely is a...

Reviewed 1 week ago

Pros: Very quiet part of town, you have your own beach, beautiful facilities! I can just stay here forever. Cons: sink doesn't drain in a timely manner, request for King size bed (i used marriott voucher and specially requested for a king bed and I book this room more than 1 month in advance) but end up with a double...

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Helpful?
2Thank Tum T
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Tum T, Warm greetings from JW Marriott Khao Lak and Spa! Thank you for choosing us as your perfected choice of vacation destination. Thank you for your review, we are happy to hear that you enjoyed our beach front and facilities. We apologize for any inconveniences in regarding your room. We hope that we can serve your better the...

London, United Kingdom
Reviewed 1 week ago via mobile

We have returned for the second time to the JW Marriott having loved our first trip here. Luckily it was every bit as wonderful as we remembered it to be, on a beautiful beach in lovely grounds. In fact we loved it so much that although we were meant to stay for 5 nights, we were luckily able to change...

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Helpful?
3Thank Ali C
hannakaruna, Social Media Executive at JW Marriott Khao Lak Resort & Spa, responded to this review

Dear Ali C, Sunny greetings from JW Marriott Khao Lak and Spa! It is always an honored to welcome back returning guests. Thank you for your continued loyalty to our resort. We are happy her that you continue to enjoy our resort as much as you have your previous visits and find our added recreation activities entertaining an worth while....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the treasures of Khao Lak at JW Marriott Khao Lak Resort and Spa. The pristine white sand beach stretches for miles, melting into the exquisite azure waters of the Andaman Sea. This is Khao Lak, Thailand - a hidden paradise of sun, sea and sand, as well as lush tropical greenery, granite mountains and stunning waterfalls. The vast landscaped area within the resort grounds makes the resort an ideal outdoor venue for incentives or themed events, weddings or product launches. At Marriott Hotels and Resorts®, it's our mission to make every business trip a pleasure and every vacation a trip of a lifetime. Enjoy amenity-filled guest rooms, superb dining, and exemplary meeting facilities. ... more   less 

Additional Information about JW Marriott Khao Lak Resort & Spa

Address: 41/12 Moo 3 | Khuk Khak Beach, Khao Lak 82190, Thailand
Region: Thailand > Phang Nga Province > Khao Lak
Price Range: $137 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Khao Lak Resort & Spa 5*
Number of rooms: 297
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Hotels.com, Agoda, Asiatravel.com Holdings, Travelocity and Jetsetter so you can book your JW Marriott Khao Lak Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Khao Lak Hotel Khao Lak
Jw Marriott Khao Lak Resort And Spa
Cher Fah Hotel
Cher Fah Resort
Hotel Style:
#3 Business Hotel in Khao Lak
#4 Family Hotel in Khao Lak
#4 Spa Hotel in Khao Lak
#5 On the Beach Hotel in Khao Lak
#5 Luxury Hotel in Khao Lak
#6 Romantic Hotel in Khao Lak
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Khao Lak Resort & Spa staff and other travellers.
277 questions
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Singapore, Singapore
Southampton, United Kingdom

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Questions? Get answers from JW Marriott Khao Lak Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Direct swim up room is worth it, garden access isn't as nice.”
 of 5 bubbles SpeysideTravelers, 24 Feb 2017 | Read review
“Choose a pool room which as easy access to the pool”
 of 5 bubbles D7173DCgaryt, 21 Feb 2017 | Read review
“Choose a pool access room and there are places set aside away from young children”
 of 5 bubbles DavidW740, 7 Feb 2017 | Read review
“We prefer pool view as you have more privacy”
 of 5 bubbles antonioaxa, 4 Feb 2017 | Read review
“pool access a must if traveling with children”
 of 5 bubbles AmericanCurmudgeon, 2 Feb 2017 | Read review
5 of 5