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Four Points by Sheraton Arusha, The Arusha Hotel

424 reviews
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Traveller (224)
Room & Suite (68)
Dining (22)
Overview
  • Excellent25%
  • Very good42%
  • Average25%
  • Poor7%
  • Terrible1%
Travellers talk about
“john wayne”(11 reviews)
“historic hotel”(5 reviews)
“middle of town”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (424)Write a Review
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All reviewsjohn waynehistoric hotelmiddle of townclock towergreat roommain buildingbeautiful gardenscomfortable hotelwonderful hotelfirst nightswimming poolmosquito nettingcouple of nightsindian foodan oasiseast africastayed here for one night
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21 - 25 of 342 reviews
Reviewed 17 August 2017

After our safari, we stayed at the Arusha Hotel for a night. It is near a craft market just down the street. The hotel was adequate, but be aware, if you step outside, be prepared to be harassed by locals looking for conversation to make...More

2  Thank ut_jd
Response from ArushaArusha, General Manager at Four Points by Sheraton Arusha, The Arusha HotelResponded 7 September 2017

Dear Guest, Thank you for writing a review of our hotel about your stay and experience. It is sad for us to hear about your experience with our locals during your visit. The Tanzanians are famed to be very friendly people and we hope that...More

Reviewed 13 August 2017 via mobile

The staff is friendly and courteous. However our stay was marred by renovations and we were not able to see/use most of the amenities advertised. The main lobby/entrance was closed. The breakfast was decent. Dinner was good, not exceptional. Wifi was slow. Gym closed early...More

Thank lcjmd
Response from ArushaArusha, General Manager at Four Points by Sheraton Arusha, The Arusha HotelResponded 7 September 2017

Dear Guest, We thank you very much for choosing to stay with us and for taking the time to write a review of our property. We really appreciate your comments about our staff, they make it their number one priority to offering the best services...More

Reviewed 31 July 2017 via mobile

First night in Tanz arrived late they opened the restaurant since the sandwich requests were not f/u Clean rooms and bathrooms Excellent bkfst loved the coffee there Even though its in the center of town its absolutely quiet at nightMore

2  Thank Tempusfugit2015
Response from ArushaArusha, General Manager at Four Points by Sheraton Arusha, The Arusha HotelResponded 11 August 2017

Dear Tempusfugit2015, Greetings from the Arusha hotel family. Thank you for taking the time to write a wonderful review about our hotel. We are glad that we had an opportunity to host you on your first night in Tanzania. We have shared your compliments on...More

Reviewed 27 July 2017

The Arusha hotel is currently under renovations with all the noisy construction work that follows and many of the normal functions in the hotel working below standards. Staying for a night before a safari trip could be fine, but for a longer stay it is...More

1  Thank UlrikLS
Response from ArushaArusha, General Manager at Four Points by Sheraton Arusha, The Arusha HotelResponded 11 August 2017

Dear UlrikLS, I would like to thank you for writing a review about your recent stay with us at The Arusha Hotel. Your feedback is very important and valuable to us, not only the positive points which tells us what we did right, but also...More

Reviewed 14 July 2017

We arrived and the front of the building was not accessible. Had to use the rear entrance. Reception area was relocated to one of the rooms. Our room didn't have a shower door and there were gaps in the flooring so if you had a...More

Review collected in partnership with this hotel
2  Thank Carol F
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About
Amenities
Top amenities
Restaurant
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Breakfast included
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
USD 179 - USD 219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Arusha
#6 Business Hotel in Arusha
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 179 - USD 219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Luxury Hotel in Arusha
#6 Business Hotel in Arusha
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (224)
Room & Suite (68)
Dining (22)
Pool & Beach (14)
Family and Play Areas (4)
Questions & Answers
Ask a question
Japhet M
30 November 2017|
Answer
Response from Dialla K | Reviewed this property |
i am not sure, but there is definite a charge for non residents
0
Votes
gaminwoman
17 August 2017|
AnswerShow all 3 answers
Response from ArushaArusha | Property representative |
Dear Gaminwoman, We are now approaching the final stages of phase 1 of our renovations. Our estimated phase 1 completion is the end of September 2017.
1
Vote
liberatus
13 November 2016|
AnswerShow all 2 answers
Response from WantToSeeItAll | Reviewed this property |
Probably not.
0
Votes
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123
Room Tips
"Some rooms have outdoor balconies"
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"Ask for a room on the garden side - street is very noisy"
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"Ask for a room facing away from the main road if available"
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"Rooms on the street are noisy. Rooms on the garden side are quiet"
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