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The Arusha Hotel

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370 Reviews from our TripAdvisor Community

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Showing 300: English reviews
Seattle, Washington
Reviewed 18 August 2014

If you're staying in Arusha proper, this is the place to be. Really nice rooms…excellent coffee in the lobby…aaaaaand quiet. Fantastic staff as well. We'd stayed across the street at the Palace Hotel for three nights and it was several notches down the rung.

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Helpful?
Thank PursuiterGuy
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear PursuiterGuy, Thank you for the time you took to leave a review on our page. It is a pleasure to read your comments and we really hope we will get the chance to host you again sometimes soon ! Please do not hesitate to contact us directly if you need anything (marketing@thearushahotel.com) Iman

Toronto, Canada
Reviewed 17 August 2014

We stayed here before & after our safari in Tanzania. Food was pretty good and staff were very accommodating. We stayed in rooms by the road at the end of our safari & it was a bit noisy. I'd recommend staying in a room away from the road. We thought it was a beautiful old colonial hotel and served us...

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1Thank vernfern
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear VernFern, Thank you for sharing a review on The Arusha Hotel! We are glad you enjoyed our property, its atmosphere and history. If you give me your email address I would be happy to send you some pictures so you can see how it looked like and changed throughout the decades ! (marketing@thearushahotel.com) All the best and enjoy your...

San Jose, California
Reviewed 8 August 2014

We stayed at this hotel during Arusha visit It is average hotel for price , great location, average to below average service, very intermittent to slow internet service and below average food Perhaps at next visit we may not stay again mainly due to lack of good internet and bad food choices

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1Thank chum94555
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Chum94555, Thank you for taking the time to leave a review on our page. We are sorry though to read you qualify our property as below average while most our guests live the experience of a historic, boutique hotel in the heart of Arusha as a pleasant often unique experience. On behalf of all the team and management, we...

Reviewed 6 August 2014

We stayed here our first night in Tanzania. The staff gave us a warm welcome, went through the trouble to make us feel welcome guests. The main communal room is busy with travellers. The downstairs bar was cool and comfortable and was easy to spend a few hours in. The breakfast food was OK, big buffet with lots of fruit,...

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Helpful?
1Thank mjnaylor8
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Michael, I am so glad you stayed with us and took the time to make these points about the welcoming feel of The Arusha Hotel and its atmosphere. We also take this opportunity to apologize about the slow WiFi - we have indeed been experiencing few problems lately but it seems like it was pretty much the same everywhere...

Sydney, Australia
Reviewed 6 August 2014

Quite an old hotel. Some would call the decor old and shoddy, but we found it quaint and characteristic of a much earlier era. The standard room we stayed in was fairly small and very noisy (don't stay in room 401 - it's right next to the staff room). It's fairly clean but again, more picky folk would find it...

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1Thank Daniel C
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Daniel C, Thank you for taking the time to leave a review on our profile. We hope you enjoyed your very short stay despite the comments you have left ... we do our best to exceed everyone's expectations and hope we will be able to host you again sometimes soon ! Best, I

Christchurch, United Kingdom
Reviewed 6 August 2014

The public areas of the hotel are well kept and good. Our room was a little 'tired' with a window that neither opened or fully closed and peeling paintwork. The food was good although the restaurant service could be improved, particularly at breakfast, getting a spoon to eat a yoghurt was quite a challenge! The hotel is fine for a...

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Thank 52stella
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear 52Stella, I am glad you stayed with us and took the time to share your impressions on our page. On behalf of all management, we are sorry about what happened at breakfast, we strive to provide every single guest with the best possible service and are surprised ot was that poor on that day. We hope we will get...

Dar es Salaam
Reviewed 3 August 2014 via mobile

A place where you will understand how forward looking were the people who established the hotel then. Despite being the oldest of the big hotels in Arusha, it a nice and well maintained place. You will also enjoy birds singing in the garden which is as old as the hotel. The huge and old trees confirm and preserve the history....

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Thank Barry C
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Barry C, Thank you for leaving a review on The Arusha Hotel ! We are glad you enjoyed the hotel and its peaceful gardens... We look forward to have you again with us sometimes soon. If you need assistance, please do not hesitate to contact us directly (marketing@thearushahotel.com). Warm regards, Iman

Nairobi, Kenya
Reviewed 30 July 2014 via mobile

Stayed here for three nights whilst on a business trip. This is one of the oldest hotels in Arusha but has recently had a number of renovations. Good clean rooms, service fine but sometimes hit and miss. Food again good most of the time Location superb though. Slap bang in the middle of the city. Nice pool and decent gym....

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Helpful?
Thank GiriKenya
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear GiriKenya, Thank you so much for taking the time to leave a review on our page. We are very happy to read that you have enjoyed your stay at The Arusha Hotel. We hope to have you again staying with us sometimes soon! Warm regards. Iman .

San Francisco, California
Reviewed 29 July 2014

We recently stayed here for a night at either end of our safari. It was perfectly adequate for a brief stop over in Arusha but nothing special. The hotel is well-located, rooms spacious, updated and clean, good air conditioning. Quiet. The common areas are a little shabby but fine. The food is also adequate, buffet style in the dining room...

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Thank JPSF49
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear JPSF, Thank you for sharing your impressions on our page. We are glad you liked your -night stay and are sure you would have enjoyed more if you stayed more than one night ! Karibu Tena. Iman

Lisbon, Portugal
Reviewed 28 July 2014

It is a clean, decent Hotel. Restaurant is OK, rooms are okay - nothing special but a bit of noise between them and breakfast to be honest is a bit poor. It is a 40minute drive from the airport so its convenient. Would stay again, no problem. Just make sure to ask one of the rooms in the main bulding...

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Helpful?
Thank Goncalo
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Goncalo, Thank you very much for leaving a comment on our profile page. We are glad you liked your stay and hope to welcome you again sometimes soon. Regarding the rooms, actually the ones in the Garden wing are the newest ones, however, all the rooms in the main building (Standard ones) will be upgraded and renovated floor by...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
An iconic hotel in the heart of Arusha boasting 86 elegant and sophisticated rooms. Facilities include restaurant, bar, lounge, gardens, gym, swimming pool, wireless internet throughout hotel, 24 hour room service, conferencing and business centre. ... more   less 

Additional Information about The Arusha Hotel

Address: Clocktower Roundabout | Corner of Uhuru Road, Arusha 00, Tanzania
Region: Tanzania > Arusha Region > Arusha
Price Range: $274 - $454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Arusha Hotel 4*
Number of rooms: 86
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Also Known As:
The Hotel Arusha
Hotel Style:
#5 Luxury Hotel in Arusha
#6 Business Hotel in Arusha
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Questions & Answers

Here's what travellers have asked, with answers from The Arusha Hotel staff and other travellers.
5 questions
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Raleigh, North Carolina
3 months ago
Bensalem, Pennsylvania
ARUSHA
6 months ago

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Questions? Get answers from The Arusha Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms facing the grounds and pool were quiet and peaceful. the ones facing the street were quite noisy.”
 of 5 bubbles Musiya, 13 Jan 2017 | Read review
“All rooms are good although some are a distance from the lobby”
 of 5 bubbles GregWB1955, 27 Dec 2016 | Read review
“Had a room facing the pool so it was nice sitting on the balcony to have my coffee .”
 of 5 bubbles Shamtaz, 30 Nov 2016 | Read review
“A room facing into the garden, closer to reception than the Swimming pool end s best.”
 of 5 bubbles ThomasM337, 20 Oct 2016 | Read review
“Ask for a pool view”
 of 5 bubbles Chuck113, 13 Oct 2016 | Read review
5 of 5