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The Arusha Hotel

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374 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Decatur, Alabama
Reviewed 4 February 2015

This hotel is found in the town center next to the clock tower. The drive from Kilimanjaro airport took about 45 minutes. The hotel is in a great location if you want to be near the center of the city. A high fence surrounds the property and the grounds felt very safe. Most hotels in the area consisted of a...

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Helpful?
Thank Vernon H
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Vernon H, Thank you so much for the lovely review ! It gives us great pleasure to read you have had a wonderful stay with us ! From the food to the rooms as well as the service and the hotel grounds ! We look forward to welcoming you again sometimes soon ... Have an amazing day and enjoy...

Nairobi, Kenya
Reviewed 27 January 2015 via mobile

This is a very good place to stay. The staff have good customer service. The food is always delicious and their snacks too. Best part, there's a well equipped gym and a pool. Only downer is that the pool is highly populated over the weekends.

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Thank Letty254
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Letty, Thank you for the lovely review ! It is great to read you enjoy The Arusha Hotel and its facilities ! Looking forward to having you again staying with us in the near future ! Ejoy your travels ! Best,

Moncton
Reviewed 25 January 2015 via mobile

This is a nice hotel and it's in a good location. But washroom are not super clean for the price.... I was expecting more for the price we paid for this room. But staff is very nice. I would come back here if it was cheaper but not for almost 300$ a night.

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Helpful?
Thank f2re3d
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear f2re3d3, Thank you for taking the time to share a review on our Trip advisor page. We are glad you liked the staff and the property and sorry about your disappointment with the bathroom, we strive to exceed our clients expectations and are sorry to read this. Please do not hesitate to send me more details by email (marketing@thearushahotel.com)...

Morristown, New Jersey
Reviewed 25 January 2015

We arrived late in the evening after 20 hours of flying from the US. We were promptly greeted and brought to our rooms. They were lovely and offered many amenities. The air conditioning was appreciated, but in our room, when we lowered it the condensing water dripped - so we couldn't lower it to our temperature. The furnishings were lovely....

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Helpful?
Thank Barbara F
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Barbara, Thank you so much for this lovely review. We are very happy you enjoyed the hotel ... That was a very short stay though ! We look forward to having you again sometimes soon staying at The Arusha Hotel ! Enjoy your travels ! Iman

New Delhi, India
Reviewed 24 December 2014

Our stay at The Arusha was excellent. From checkin to checkout the staff was friendly and willing to help. Rooms on the garden and pool side are very nice and quiet. The staff gave good guidance for our trip to kilimanjaro and ngorongoro. Avery relaxing hotel after a trek to Kilimanjaro. I would recommend the hotel to all my friends.

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1Thank sunil_bawa
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Sunil, It gives us great pleasure to read your review and would like to thank you for the time you took to share your impressions on The Arusha Hotel Page. We are very much looking forward to hosting you again... Please do not hesitate to contact us directly (marketing@thearushahotel.com). In the meantime, I wish you a wonderful and happy...

Boston
Reviewed 23 December 2014

Our family of four stayed here upon arrival in arusha at the start of a a 10 day trip including the Serengeti. For starters, some of the rooms face the garden/courtyard, and the others face and are very close to a major street. Because motorcycles are a very common means of transportation, the street side is quite noisy. So a...

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Helpful?
Thank KKT_MAG
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear KKT_MAG, Many thanks for the lovely review. It gives us great pleasure to know your family and you enjoyed Tanzania and your stay at The Arusha Hotel. Glad you enjoyed the breakfast, the rooms, the staff and the beautiful gardens of the hotel ! Our location in the clock tower roundabout which is the very heart of Arusha makes...

Reviewed 22 December 2014

We stayed at the property post our trek to Kilimanjaro and it is a perfect place to unwind after a long trip. Great location in the centre of town, friendly staff, scenic property. Worth a revisit 👍👍

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1Thank Him114
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Him114, Thank you so much for the time you took to leave a review on The Arusha Hotel. We hope you enjoyed your Kilimanjaro trek and are extremely happy you relaxed and enjoyed our property ! We are looking forward to host you again next time you come to Tanzania ... Maybe for a trek to Mt Meru this...

Hamburg, Germany
Reviewed 29 November 2014 via mobile

The hotel is too expensive for what you get. I booked the executive room and the Air Condition did not work in the room. Therefore, I had to sleep with the window open where one gets attacked by mosquitos since it does not have mosquito nets installed on the windows. The net over the bed is a joke because it...

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1Thank Dav C
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Dav C, Thank you for the time you took to leave a review on The Arusha Hotel. I would like to express my deepest apologies for the mishandling of the situation. Your satisfaction is our priority and I am surprised such a thing could happen. Indeed, we do check every single arrival room and our maintenance team equally makes...

Reviewed 18 November 2014 via mobile

Wish everyone could be here... It's so nice well arranged... Experienced staff. Everything you want is just matter of pressing the phone button.. you will be served. It's old hotel with modern art. I wish could stay for years!!!!!!

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1Thank Patrick M
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Patrick, It is a great pleasure to read you had a great stay at The Arusha Hotel ! On behalf of the whole team, thank you for staying with us and your time to share your thoughts and experience. We are happy our service and staff met your travel needs. We hope we will have another opportunity to serve...

Nairobi
Reviewed 28 October 2014

Great hotel and very centrally located. Enjoyed my stay here with my international clients who had only good words to say about this hotel and its facilities. Will definitely stay at this hotel again...

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Thank Evans O
ArushaArusha, Director of Sales at The Arusha Hotel, responded to this review

Dear Evans, Thank you for the lovely review ! We are all very much looking forward to having you again staying at The Arusha Hotel. Please do not hesitate to contact me directly if you need anything (marketing@thearushahotel.com). Warm Regards, Iman

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
An iconic hotel in the heart of Arusha boasting 86 elegant and sophisticated rooms. Facilities include restaurant, bar, lounge, gardens, gym, swimming pool, wireless internet throughout hotel, 24 hour room service, conferencing and business centre. ... more   less 

Additional Information about The Arusha Hotel

Address: Clocktower Roundabout | Corner of Uhuru Road, Arusha 00, Tanzania
Region: Tanzania > Arusha Region > Arusha
Price Range: $273 - $525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Arusha Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
The Hotel Arusha
Hotel Style:
#3 Luxury Hotel in Arusha
#6 Business Hotel in Arusha
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Questions & Answers

Here's what travellers have asked, with answers from The Arusha Hotel staff and other travellers.
5 questions
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Raleigh, North Carolina
4 months ago
Bensalem, Pennsylvania
ARUSHA
8 months ago

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Questions? Get answers from The Arusha Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the rooms facing the grounds and pool were quiet and peaceful. the ones facing the street were quite noisy.”
 of 5 bubbles Musiya, 13 Jan 2017 | Read review
“All rooms are good although some are a distance from the lobby”
 of 5 bubbles GregWB1955, 27 Dec 2016 | Read review
“Had a room facing the pool so it was nice sitting on the balcony to have my coffee .”
 of 5 bubbles Shamtaz, 30 Nov 2016 | Read review
“A room facing into the garden, closer to reception than the Swimming pool end s best.”
 of 5 bubbles ThomasM337, 20 Oct 2016 | Read review
“Ask for a pool view”
 of 5 bubbles Chuck113, 13 Oct 2016 | Read review
5 of 5