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Arusha Serena Hotel, Resort & Spa

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Traveller (352)
Room & Suite (103)
Dining (26)
Ratings and reviews
Certificate of Excellence
  • Excellent39%
  • Very good49%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“lake duluti”(53 reviews)
“main building”(46 reviews)
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What's included
Free Internet
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Family Rooms
Bar/Lounge
Concierge
Wheelchair Access
Business Centre
Dry Cleaning
Babysitting
3 Star Hotel
Set at the heart of a traditional coffee estate in the majestic environs of snow-capped Mount Kilimanjaro, the exquisitely appointed Arusha Serena Hotel, Resort & Spa ( formerly Lake Duluti Serena Hotel) offers heady views over verdant tropical forests, cool mountain walks, a wonderful...
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Location and contact
Arusha, Tanzania
12.2 km to Arusha Airport
View nearby attractions and restaurants
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Reviews (462)
Filter reviews
417 results
Traveller rating
172
195
42
5
3
Traveller type
Time of year
LanguageEnglish
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172
195
42
5
3
Show reviews that mention
All reviewslake dulutimain buildingkilimanjaro airportfirst nightone nightbeautiful groundsguided walklobby areaceiling fanlong flighttanzanian safarigreat place to startpre safarithe hotel offersour honeymoonno air conditioninggift shop
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1 - 5 of 417 reviews
Reviewed 2 days ago

This hotel was a good first experience for us in Tanzania. The next day we started our 2 week safari, starting in Arusha National Park. The rooms are very clean, spacious and comfortable. The dinner is very nice and the staff very friendly, they helped...More

Thank Frank R
Reviewed 2 weeks ago

I recently stayed here for the second time and it was just as fantastic as ever. I made all of my own arrangements via email and all of the communications were prompt and professional. Our pickup at the airport was perfect and with a friendly...More

1  Thank Danna E
Reviewed 2 weeks ago via mobile

We landed at Arusha from India , and we checked into this hotel. It has a nice ambience with trees surrounding the hotel and lake Duluti in the background. The main hotel gives a colonial look and appears more like a British club. The rooms...More

Thank kc j
Reviewed 3 weeks ago

I stayed here with a group of 12 travelers. Upon arrival we were greeted warmly and escorted to our rooms. The room I stayed in was amazing with a great feel and very clean. We had one sick traveler in our group and I was...More

1  Thank Kathyadamsclark
Reviewed 3 weeks ago via mobile

Beautiful lodge that we stayed in on the first night of our honeymoon. Our room was beautifully decorated and we got cake for our honeymoon. Room was really spacious and clean. Plenty of choice for breakfast and dinner. Grounds we're lovely to sit out in...More

Thank Grace K
View more reviews
About
Description
Set at the heart of a traditional coffee estate in the majestic environs of snow-capped Mount Kilimanjaro, the exquisitely appointed Arusha Serena Hotel, Resort & Spa ( formerly Lake Duluti Serena Hotel) offers ...More heady views over verdant tropical forests, cool mountain walks, a wonderful array of wildlife, roaring fires and superlative cuisine. Less
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel Amenities
HOTEL FEATURES
Restaurant
Free Parking
Free Internet
Bar/Lounge
Breakfast included
Room Service
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Wheelchair Access
Pool
Free High Speed Internet (WiFi)
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Hotel class
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (352)
Room & Suite (103)
Dining (26)
Pool & Beach (4)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
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TheSafariSpecialist
17 January 2018|
AnswerShow all 4 answers
Response from Jenny H | Reviewed this property |
Hairdryer yes, complimentary shampoo and shower gel not sure about conditioner. Have a great trip
0
Votes
tanner1Georgia
8 September 2017|
AnswerShow all 6 answers
Response from vesperado | Reviewed this property |
The guide is reccommended since there may be snakes along the trail. The animals are mostly monkeys and birds...we didn't see a lot. Mostly broken branches and tree trunks we had to climb over and under....We could have done... More
1
Vote
Ercelle
21 June 2017|
AnswerShow all 2 answers
Response from Lucille B | Reviewed this property |
We used Predator Safari Club in Arusha. Suggest you Google them.
1
Vote
Room Tips
"a room with a lake view is nice"
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"Single rooms are a long walk from the dining room. Request one closer so you're in the first building..."
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"Try to get one closer to the main building. The walkway to the other rooms can be a little challenging..."
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"Rooms facing the lake."
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