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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,649 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,162: English reviews
London, United Kingdom
Reviewed 18 May 2015

Execellent airport hotel, rooms are clean and with all you need. Executive floor is nice and rooms are nicer. The lounge is ok. Breakfast in the morning is good, the service is not that fast in the rush hours. We had a burger but was not that great, staying with local food. The staff is very polite and heulpful.

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Helpful?
Thank Joseph Anthony M
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Okinawa, Japan
Reviewed 14 May 2015

We see much of the hotel, as our evening flight arrived late, and we left very early in the morning. However, this hotel offers a twice hourly shuttle, which was prompt, and easy to catch to and from the terminal. Our check in process was flawless and the staff was very proficient in English, which was awesome. We were tired...

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Helpful?
Thank kaferrell414
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Hong Kong, China
Reviewed 9 May 2015

I stayed in Novotel Taoyuan Airport Hotel Taipei for one night only, on 30th April, 2015. This was the first time I stayed in an airport hotel. The reason for choosing it is its location. I travelled on a night flight and would not want to be bothered by after-landing transport. I didn’t have much hope in the quality of...

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Helpful?
Thank YeungTY
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 6 May 2015 via mobile

Me and my then - wife - to be was staying Novotel at tao yuan airport last year on 25 Oct 14 for our next day early flight. The experience was great as there staff is very helpful,friendly, able to understand both Chinese and English. I requested to face the runway when I book from Expedia and they did fulfill...

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Helpful?
Thank Winston T
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 6 May 2015

Best thing about this hotel is its proximity to Taoyuan international airport.In less than 10 mins you arrive at the airport or other way. They have very good Chinese restaurant. The Room given was quite, decent in size and we saw flights coming till late night from our room window. Breakfast menu was quite big. I would stay again only...

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Helpful?
Thank Amit K
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

Richmond, CA, United States
Reviewed 3 May 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Jennifer C
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

minneapolis
Reviewed 30 April 2015

Located between 2 runways, I thought it would be a noisy night but I was pleasantly surprised. Didn't hear any planes until ~6:30am but one of the runways was under repair. Room was very nice, linen and bed comfortable, breakfast included and a very large Asian/western type buffet. Custom noodle soup or omelets. The breakfasts in 3 star US hotels,...

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Helpful?
1Thank guest200
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. The shuttle bus between hotel and high speed rail was public bus which operate by UBus company. The bus is running between airport and high speed rail station, will only stop by hotel...

Ft. Lauderdale
Reviewed 29 April 2015

Of all the Novotels we have stayed at, this would get our lowest ranking. The hotel is a bit dated and in need of an update and repair. We found cracks in the drywall and chips in the Formica wall panels. We experienced a problem with the AC in our room so they sent up housekeeping who informed us it...

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Helpful?
Thank brazil44
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 28 April 2015 via mobile

Because I take a flight early in the morning at six, But also transit passengers, I'm afraid to on the plane, so many people choose recommendation on a transit hotel. It was found that the counter lady, if did not sleep well, Check in at the time, yet lost my ID, will not be too exaggerated, although later found ID....

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Helpful?
1Thank Joshua W
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to...

Reviewed 26 April 2015 via mobile

Clean, cozy, efficient, friendly staff, nice hotel to transit Life Fitness gym equipment, best I ever had for hotel gym so far, a lot of variety as well, the gym 2nd floor, open 24 hours Wifi is free at the room. They have free shuttle bus to airport, start 5:30 am One of the best hotel at Taoyuan airport area

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Helpful?
Thank dion r
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. We hope your next visit will be as pleasant as the previous one. Sincerely, Eric Rimbeuf General Manager Novotel Taipei Taoyuan International Airport

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
Region: Taiwan > Taoyuan
Price Range: $189 - $257 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
Reservation Options:
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Hotel Style:
#1 Business Hotel in Taoyuan
#2 Luxury Hotel in Taoyuan
#2 Spa Hotel in Taoyuan
#13 Best Value Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
43 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms that can see planes landing and taking off.”
zandytan168, 18 Apr 2017 | Read review
“Get the airport runway view room~”
, 4 Apr 2017 | Read review
“Stay on the side facing the airport to see planes landing and taking off.”
ronsS9594TW, 22 Mar 2017 | Read review
“All are good”
DavidL374, 18 Mar 2017 | Read review
“Any rooms a good room!”
32807, 13 Mar 2017 | Read review
5 of 5