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Hotel Novotel Taipei Taoyuan International Airport

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Hotel Novotel Taipei Taoyuan International Airport
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1,649 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Novotel Taipei Taoyuan International Airport
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Showing 1,162: English reviews
Taipei, Taiwan
Reviewed 2 weeks ago via mobile

We arrived early in the hotel; the staff in the check-in counter arranged it so we can go to our room at 11am (vs 3pm standard check-in time) and for a 2pm check-out (vs 12noon) without extra charge. This hotel charges more than other hotels in the area, but it's worth it (a free shuttle to airport can be arranged,...

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Helpful?
Thank Edelwina
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Edelwina, Thank you for your comment on TripAdvisor. I am delighted to hear you had a pleasant experience and the arrangement from our staff. We look forward to welcome you back when you visit Taipei next time. Warm Regards, Eric Rimbeuf

Reno, Nevada
Reviewed 3 weeks ago

Hotel Save Suggest Edits 4.4 ★ · 13 public ratings Unofficial Page Is this your business? Novotel 華航諾富特飯店 Photo contributed by 耿富生 Reviews Robert Chan — 2 stars Novotel Taiwan - very nice and convenient from TPE airport, but if you are flying in from EVA from SFO or LAX USA there's a good chance that you'll be on a...

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Helpful?
Thank RenoChan
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear RenoChan, Thank you for taking the time to share your review following your stay with us. It is disappointing that your experience at the hotel fell short of expectations. Usually our hotel check in time is 1400 at noon, if you wish a room that can be check in at early morning, book one more night on a previous...

Reviewed 3 weeks ago via mobile

5 star accommodations and service just minutes from Tapyuan International airport. We stayed her only one night in an Executive Suite. It has a living room area, separate bedroom--a huge bathroom with both a separate shower, separate bathtub connected to a huge closet space. There is a separate half bathroom just inside the entry hallway. Our rate included a full...

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Helpful?
Thank SFO415415
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear SFO415415, Thank you for taking the time to share your review following your stay with us. It’s great to hear that you loved our Executive Suite so much. I look forward to welcoming you back sometime in the future. Warm Regards, Eric Rimbeuf

Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

Hotel provided ergonomic pillows upon request. Curtains were blackout, mattresses were nice and hard. Rooms were quiet and we stayed on the executive floor so we had free internet and lounge access. The hotel has a fitness centre which includes tables tennis (!!) and a seated TV sofa area. It also has adorable giant panda teddy bears spread throughout the...

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Helpful?
Thank MDC115
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear MDC115, Thank you for taking the time to provide us with feedback on Tripadvisor from your recent stay at Novotel Taipei. I was pleased to read you loved our comfortable room and location. I look forward to welcoming you back to the hotel next time when you visit Taipei. Kind Regards Eric Rimbeuf

Reviewed 3 weeks ago

We booked two rooms for our last night stay in Taiwan before we fly back to Singapore. The hotel is super near to the Taoyuan Airport with the new Taoyuan Metro Station just right next to the hotel. The hotel also provides free shuttle buses to the airport at 30min interval. The receptionist was very nice to help us to...

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Helpful?
Thank Blur T
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Blue T, Thanks for taking time to share your wonderful comment regarding your recent stay. We are delighted to hear that you loved our helpful staff as well as the hotel facilities we provided. We look forward to welcoming you back to our Hotel in the near future when you coming to Taipei. Kind Regards Eric Rimbeuf General Manager

Maple Grove, Minnesota, United States
Reviewed 4 weeks ago via mobile

This is our second time staying with this hotel. We loved it! It is five minutes away from the airport terminal 2, and you can choose to take the shuttle from the hotel or take the subway. The room is modern and clean and the bed is super comfortable. The staff member speaks good English and very helpful. When we...

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Helpful?
Thank Sammie813
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Sammie813, Thanks for taking time to share your wonderful comment regarding your recent stay. We are delighted to hear that you loved our helpful staff as well as the hotel facilities. We look forward to welcoming you back to our Hotel in the near future when you coming to Taipei. Kind Regards Eric Rimbeuf General Manager

Melbourne, Australia
Reviewed 4 weeks ago

I had a very early morning flight the next day so checked into here for a 1 night stay. The bed was super comfortable and the room was nicely decorated. Good Hot Shower. Wake Up Call was on time and taxi booked. Excellent Front Desk Service. The pool and gym looked good. I think this is the best option for...

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Helpful?
Thank Mister7Star
EricRimbeuf, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Mister7Star, Thanks for taking the time to share your positive feedback regarding your recent stay. Great to hear you love the hotel facilities and service, also our convenient location to Taoyuan International Airport. We look forward to welcoming you back to Novotel Taipei in the near future. Warm Regards, Eric Rimbeuf

Singapore, Singapore
Reviewed 4 weeks ago

Stayed there for 1 night so that we did not have to travel much to get to the airport the next day. They have a free shuttle service to airport terminals as well. Breakfast buffet had a large variety (Korean, western, Chinese) and taste was good.

Review collected in partnership with Novotel Hotels
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Helpful?
Thank aseow115
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Reviewed 4 weeks ago

It's one MRT stop away from the Taoyuan International Airport. The free hotel shuttle bus is only about 5-10 mins ride between hotel and airport. I think the proximity to airport is the best thing about this hotel. The standard twin room looked similar to other Novotel hotels. This hotel's hardware seemed worn and under-maintained. The TV was not working...

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Helpful?
2Thank JR L
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Taipei Taoyuan International Airport. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am sorry to know our room facilities are not well function and caused your inconvenience. Please do...

Broadbeach, Australia
Reviewed 4 weeks ago

Stayed one night due to early morning flight, staff very welcoming and thoughtful. Close to airport and free commute on air shuttle with easy card. Hotel also has free shuttle to airport if your flight is after 6am. Enjoyed the extra thoughts. the novotel taipei panada was unfortunately too big for my suitcase :) but was a delight to welcome...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Travelmad888
EricRimbeuf, 總經理 at Hotel Novotel Taipei Taoyuan International Airport, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Taipei Taoyuan International Airport. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service

Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 33758, Taiwan
Region: Taiwan > Taoyuan
Price Range: $190 - $258 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Novotel Taipei Taoyuan International Airport 5*
Number of rooms: 360
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Hotels.com, Travelocity, Ctrip TA, ACCOR, Agoda, getaroom.com and HotelQuickly so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Taoyuan
#2 Spa Hotel in Taoyuan
#2 Luxury Hotel in Taoyuan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Novotel Taipei Taoyuan International Airport staff and other travellers.
43 questions
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Fontana, California

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Questions? Get answers from Hotel Novotel Taipei Taoyuan International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms that can see planes landing and taking off.”
zandytan168, 18 Apr 2017 | Read review
“Get the airport runway view room~”
, 4 Apr 2017 | Read review
“Stay on the side facing the airport to see planes landing and taking off.”
ronsS9594TW, 22 Mar 2017 | Read review
“All are good”
DavidL374, 18 Mar 2017 | Read review
“Any rooms a good room!”
32807, 13 Mar 2017 | Read review
5 of 5