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Royal Swazi Spa

307 reviews
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Traveller (163)
Room & Suite (41)
Pool & Beach (17)
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Overview
  • Excellent22%
  • Very good40%
  • Average29%
  • Poor7%
  • Terrible2%
Travellers talk about
“golf course”(58 reviews)
“royal swazi”(66 reviews)
Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (307)Write a Review
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11 - 15 of 262 reviews
Reviewed 13 November 2017 via mobile

I stayed two weeks at the Royal Swazi Spa in October. Staff very friendly. The hotel is about 1.5 hrs from the airport and there is a shuttle that serves the main hotels from the airport. The hotel has beautiful extensive gardens complete with monkeys...More

Thank Nimbu2010
Response from Lance R, Area General Manager at Royal Swazi SpaResponded 15 November 2017

Dear Nimbu2010 Thank you for your feedback and complete overview of the Royal Swazi Spa. We are glad that you enjoyed your stay with us and took the time to explore all the different areas, services, meals, and entertainment offered in the hotel and surrounding...More

Reviewed 9 November 2017 via mobile

This was one of our hotels on our Travel Bag 16 Grand Tour of South Africa arranged by local agents Ilios. When you arrive it looks great. The staff behind reception are very unhappy infact most of the staff around the hotel look unhappy and...More

Thank Marc D
Response from Lance R, Area General Manager at Royal Swazi SpaResponded 15 November 2017

Dear Marc D Thank you for your review. We have noted your comments regarding staff and customer service, we will be looking into this. We are presently looking at refurbishing our rooms and hotel in the near future, and can assure you that the rooms...More

Reviewed 7 November 2017

Stayed for one night as part of a Wendy Wu tour and wished we could have stayed longer. Beautiful public areas. Bedrooms were a little bit dated but a good size, very clean and with comfortable beds. The buffet style evening meal was amazing with...More

Thank MrsRobinsonPrestonUK
Response from Lance R, Area General Manager at Royal Swazi SpaResponded 8 November 2017

Dear MrsRobinsonPrestonUK Thank you for your review and feedback on the Royal Swazi Spa hotel. We are glad that you enjoyed the buffet style meals served for dinner and breakfast, and look forward to welcoming you back again for a longer period of time. Sincerely...More

Reviewed 3 November 2017

Public areas are beautiful but the rooms are in bad shape. The bedding is very good though. The restaurant buffet was ok with some good cooked to order choices. Given there is no other choices in the area it's not a location I would avoid...More

Thank J0hanne_20
Response from Lance R, Area General Manager at Royal Swazi SpaResponded 6 November 2017

Dear J0hanne_20 Thank you for your feedback we are glad you enjoyed the public areas of the hotel. We are in the process of looking at updating our rooms in the near future. There are two restaurants in the hotel, the resident Terrace Grill restaurant...More

Reviewed 30 October 2017

This is a 'swanky' looking hotel from the grounds and lobby but the rooms leave something to be desired. We were given room 228 which should have been designated as a storage room rather than a guest room. Other rooms had a safe, refrigerator and...More

Thank Q3521UCdeborahb
Response from Lance R, Area General Manager at Royal Swazi SpaResponded 2 November 2017

Dear Q3521UCdeborahb Thank you for your feedback and comments regarding room 228. This room is a standard room without a view on the first floor. Our dining area can become crowded during busy periods, and some guests prefer to dine by the pool side or...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Breakfast included
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf Course
Tennis Court
Heated pool
Outdoor pool
Details
Price range
USD 140 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 140 - USD 218 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (163)
Room & Suite (41)
Pool & Beach (17)
Dining (9)
Family and Play Areas (1)
Questions & Answers
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miznono
9 February 2018|
AnswerShow all 3 answers
Response from sunint | Property representative |
Good Day, Kindly contact reservations on +27 780 7800 for bookings and quotations. You will need to get in touch with concierge. Regards, Sun Share
0
Votes
Ameeth R
24 December 2017|
Answer
Response from Lance R | Property representative |
Dear Ameeth R We do not have irons in our rooms, but we offer a comprehensive Valet service, at very reasonable prices. Kind regards Lance Rossouw Area General Manager
0
Votes
mellons
6 June 2017|
AnswerShow all 5 answers
Response from Lance R | Property representative |
Dear Mellons, We have some balcony rooms on the Mountain wing, and some rooms on the second floor Golf Wing. Both rooms types are not on the ground floor, and do not have access to the gardens from the balcony.
0
Votes
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12
Room Tips
"Give rooms 232 -236 a wide berth"
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"Not room 312"
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"We enjoy the pool facing rooms, although the golf course facing rooms are just as great. All rooms have a..."
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"ask for a room with a view, not 228"
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