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Royal Swazi Spa

Expedia.comUSD 127*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 131*
USD 127*
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USD 131*
USD 129*
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Royal Swazi Spa
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265 Reviews from our TripAdvisor Community

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Showing 232: English reviews
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Reviewed 6 days ago NEW

the hotel has conducive environment. Its cool for refreshment. It has a good scenery and very hospitable staff. Meals are awesome. The rooms are well kept. Overall house management is on top. Nice for family stay.

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Helpful?
Thank Rachel A
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Rachel A, Thank you so much for this wonderful review! We greatly appreciate it and look forward to welcome you again soon. Sincerely Lance Rossouw Area General Manager

Reviewed 1 week ago NEW

I recently stayed here for a three day conference and I must say, it really is a great venue. There is a casino, pool, pool bar, and good conference facilities and a banquet hall as well. The food was slightly above average, breakfast was good, and the buffet lunches and dinners we had were all adequate. I wasn't too impressed...

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Helpful?
Thank jo_wanderlust87
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Wanderlust87, Thank you for your valuable review and for being our guest! We appreciate the time you have taken to give us feedback and I'm glad to hear that overall, your stay was enjoyable. We appreciate your support and look forward to welcome you again soon. Yours sincerely Lance Rossouw Area General Manager

Bishops Stortford UK
Reviewed 1 week ago

Arriving at this hotel is a pretty breathtaking experience, fabulous setting, immaculate gardens and lawns and a fine main building. The public rooms are of a high order, but then it goes downhill. Our room was small and badly rundown. The carpets were badly marked and the wallpaper peeling and scuffed. The result felt dirty which it probably wasn't. Certainly...

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Helpful?
Thank Cavan R
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Cavan R Thank you for your review and detailed feedback. We greatly appreciate your valuable comments and will address each one with the management team. I am pleased that you enjoyed the gardens and surroundings of our Resort. As we prepare for refurbishment of the property, we will certainly take on board your comments about the areas that require...

London
Reviewed 2 weeks ago

We stayed for one night as part of a tour we were on, we checked in and went to our room where we freshened up and put our valuables into the safe, when we went down for dinner about 6:45 pm when we returned at about 9:30 pm all seemed OK (someone had been in the room and put petals...

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Helpful?
Thank bream
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Bream, Thank you for reviewing your stay at our hotel and for being our guest. We are deeply concerned by what you experienced. Please accept my sincerest apologies. We have a zero tolerance for misbehaviour of any kind by our staff and we encourage our guests to report any issues immediately, so that we can deal with them. You...

Watford,UK
Reviewed 2 weeks ago

We stayed here as part of our Ilios tour of South Africa. It is a tough one to review. We were appalled at the ethics of Swaziland and felt rather uncomfortable about contributing to the economy. The hotel grounds were beautiful but we did not have time to enjoy them fully. The food in Planter's Restaurant was of a very...

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Helpful?
Thank UnaW
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear UnaW, Thank you so much for sharing your experiences of your stay at our hotel. We appreciate your feedback as it helps us gauge what we do well and what we can improve upon. Thank you for choosing to stay with us and we hope to welcome you again soon. Sincerely, Lance Rossouw Area General Manager

Canada
Reviewed 2 weeks ago

Hotel is situated in a very nice property with a golf course, a casino, and manicured gardens. Buffet dinner at The Terrace had great selection and were well-prepared. Breakfast was also good. Rooms were, however, outdated and needs renovation.

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Helpful?
Thank Serendipity8
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Serendipity8 Thank you for taking the time to write a review on your stay at our hotel. We appreciate your feedback very much. With regards to the condition of the hotel, we will be upgrading the guest rooms and other areas that need renovating. Please note that our hotel is 4-star and not 5-Star. Thank you once again for...

Harare
Reviewed 3 weeks ago

The hotels is very nice with well manicured gardens and golf courses. It is located on the magestic scenic mountains of Ezulwini. The food is very nice and tasty. However the only set back is wifi which is not always available and is not complimentary. The rooms are very good and comfortable

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Helpful?
Thank Tanyaradzwa M
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Tanyaradzwa M Thank you for your comments regarding your recent stay at the Royal Swazi Spa Hotel. It was most pleasing to read that you enjoyed your stay and the facilities. We apologize for not meeting your expectations on our wi-fi offering. The internet speed and cost is a countrywide problem that we are addressing with the only internet...

Pretoria, South Africa
Reviewed 14 April 2017 via mobile

Though the hotel is nice and the personal always friendly it is not as special as it might have been one day. The location aged over the years and some kind of modernisation might be needed to keep up with other hotels - or completely old style, but then consistently. Our disappointment occurred at checkout. Though we were told at...

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Helpful?
Thank chwolke
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Chwolke, Thank you for taking the time to review your recent stay with us. We appreciate your feedback very much. Please accept my apologies for the misunderstanding on the breakfast charges, as clearly the matter was not handled correctly by our staff. The management has taken measures to prevent this happening in the future. Thank you for choosing to...

Cardiff, United Kingdom
Reviewed 13 April 2017

Hotel is amazing, set in beautiful grounds. The buffet is well stocked and caters for everyone. The staff are really helpful.Was included in part of the World in one Country. No complaints about anything and would love to visit again

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Helpful?
Thank nickynoos1
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Nicola P, Thank you for your kind feedback. We hope you will visit us again soon. Sincerely, Lance Rossouw Area General Manager

New York City, New York
Reviewed 11 April 2017

This was my second time staying at the Royal Swazi - it has very old world charm and you can imagine what it was in its glory days. The rooms are quite dated and all carpeted, not for the allergy prone. The grounds are quite beautiful as it is set on a golf course. Has a nice pool and gym...

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Helpful?
Thank Fao2001
Lance R, Area General Manager at Royal Swazi Spa, responded to this review

Dear Fao2001 Thank you for posting your comments on TripAdvisor. We appreciate receiving feedback from our guests as this is the only way we can truly assess the service provided to you. We have noted all your comments and will address each one with the management. We thank you once again for your feedback and hope to welcome you again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
  • Golf Course
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Babysitting
Official Description (provided by the hotel)
In the fascinating Kingdom of Swaziland is a lush and verdant valley named 'Heaven' by the noble Swazis. In this valley lies a sensational casino resort comprising of two hotels. Each touched by the magic of Africa, none more so than the 4-star Royal Swazi Spa Hotel. There is nowhere better to enjoy peace & tranquility than at this jewel in the African crown, whether it be on the golf course, relaxing at the poolside, enjoying a scenic horse ride, inducing adrenalin on a quad bike, being pampered in the health spa or doing business at a convention. ... more   less 

Additional Information about Royal Swazi Spa

Address: Old Main Road, Ezulwini H106, Swaziland
Region: Swaziland > Hhohho District > Ezulwini
Price Range: $162 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Royal Swazi Spa 4*
Number of rooms: 149
Reservation Options:
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Also Known As:
Royal Swazi Hotel Ezulwini
Royal Swazi Spa Swaziland/Ezulwini, Africa
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Questions & Answers

Here's what travellers have asked, with answers from Royal Swazi Spa staff and other travellers.
3 questions
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philadelphia
1 month ago
Chicago, Illinois
over a year ago
Chicago, Illinois
over a year ago

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Questions? Get answers from Royal Swazi Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“accessibility to rooms is easy. They have stares and lifts”
, 18 May 2017 | Read review
“Have the local Sibebe beer!”
jo_wanderlust87, 17 May 2017 | Read review
“Rooms on higher floors have a better view of the gardens and pool.”
Serendipity8, 4 May 2017 | Read review
“The golf section as nice rooms”
511tanyaradzwam, 28 Apr 2017 | Read review
“No elevator in this hotel and there are many steps to some rooms”
Fao2001, 10 Apr 2017 | Read review
5 of 5
Expedia.com
USD 127* /night
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Hotels.comUSD 131
PricelineUSD 129
TripAdvisorUSD 127
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Prices are for 1 room, 2 adults
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