Had wonderful experience.. the room was spacious, clean and well maintained. nice view from the balcony with sea breeze.. Meal options and buffet spread was also great. Good view from the dine in area too you may enjoy your meal with the semi nature setup . Helpful staff.
had a great time at Jetwings blue on my birthday weekend. Really appreciate the effort of staffs, making my day special by decorating our room and surprise complimentary cake ❤️. This hotel has friendly staffs and great ambiance
Jetwing was always a great place to be, it’s too sad that we have to see such a bad quality in food and in serving items now.. staff is very humble and helpful, it’s pointless blaming them for such but this is ridiculous how can we expect this from a class hotel in negombo…
Amenities, caring of staff, rooms, food, activities in the hotel everything are almost perfect. Had a Great weekend and would love to come back again. The spread of the buffet was good. Speak to the generous staff, they will help with any of the concerns.
Had a lovely time at Jetwing Blue. The staff was very friendly and pleasant. Wasantha, the service agent at the Kitchen restaurant was very diligent and fulfills the needs of the customer even before we ask. That is the level of service from staff member the customer expects. I was provided with a complimentary cake for my birthday! Cheers
It is nice to see that Jetwing Blue is continuously maintaining its quality service over the years. Friendly staff, good variety of foods and cleanliness made our stay memorable. Airport pick up was also good and reasonable price. Thanks Jetwing Blue.
The location of the hotel is beautiful, atmosphere very nice, at the reception we had welcome drink and teddy bears for kids , staff very friendly, pool was a bit dirty and the rooms below expectation , old and not comfortable, on my night of stay they had wedding event and they start working on the event from 3 am we didn’t sleep all night from the noise. Food was average.
The stay at Jetwing Blue was amazing! Romena from the reservations team was so supportive and helpful! She helped us a lot in making the reservation. Had to reschedule our stay because of the situation of the country back then but she was nice enough to reschedule it without any hassle. Things that were really good: The buffet - The variety of food was amazing. Food was yummy! Starting from the starters they have a wide variety of veg, sea food, chicken, beef and pork. We were so full that we ended up skipping most of the food at lunch. Service - The staff was really friendly and even let us stay a bit longer than the check out time. They all were smiling and seemed approachable and friendly. Rooms - We got two super deluxe rooms. The rooms were really spacious. There was a private balcony facing the beach (but couldn’t see the beach properly because of the trees but cannot complain) the beds were really comfortable. Bathrooms were spacious too! Gardens and common places - They were really nice and esthetically pleasing as well. Things that could’ve improved - Parking - The parking was full when we came in. Had to park our cars at Jetwing beach and had to walk to the hotel. Would be better if you had enough space at the nearby car park. Rooms - we didn’t have enough water bottles in the room. And the lid of the electric kettle was broken. But was still working. Plus would be better if you can give an actual bed as the third bed (in a triple room) the sofa-like bed was not that comfortable to sleep in. Overall we had a great time there! Thank you Jetwing blue staff for an amazing service…
The hotel staff are lovely the food great. The rooms are tired not what you would expected from a supposedly 5 star hotel. A quiet room was requested but we have had children screaming at 11 I cl ock at night and loud music Not restful V annoyed as we have stayed before but now won't come again.
This is the fourth time I visited there. Good place for business events. Easy access from Colombo. Delicious food and friendly staff. This time I felt the rooms are not arranged properly as previous occasions.