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The Surf Hotel

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The Surf Hotel
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797 Reviews from our TripAdvisor Community

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Showing 593: English reviews
Reviewed 13 March 2017 via mobile

Enjoyed our stay here. It was well positioned right on the beach. Had a nice balcony with a beautiful view. Very good breakfast buffet included. Only a couple of issues; there was no hot water for the first two days of our stay but this was fixed, and the air-conditioning unit in my room leaked water onto the floor making...

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1Thank clojo9
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, tasty food. All the other contents of the review is noted and will be cascaded to relevant departments. We hope you had a wonderful and memorable stay with...

Reviewed 10 March 2017 via mobile

The view is superb you can sit up in bed and look out at the sea. The hotel is really clean our room boy Samira did a fantastic job. We found most the staff really friendly and helpful, especially all the pool staff. Breakfast is really good with plenty of variety. Great fun sitting watching the chipmunks and lizards playing...

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2Thank Tina F
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, tasty food and very friendly and helpful staff. We will indeed share your kind words with them. All the other contents of the review is noted and will...

Dubai, United Arab Emirates
Reviewed 6 March 2017

We (family of five with children aged 6, 4 & 4) really enjoyed our stay at the Surf Hotel. We have stayed in more luxurious and more modern hotels but this didn't seem to matter because the location is great and the hotel staff were extremely warm and welcoming. We arrived at something like 0800 in the morning and as...

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2Thank HollandSpore
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, lovely swimming pool, tasty food and very friendly and kindness staff. We will indeed share your kind words with them. All the other contents of the review is...

New Delhi, India
Reviewed 26 February 2017

stayed here for 3 nights. on check in they did not have the room category i booked and had to make do with another category. this was the only hotel where it happened in my 10day holiday. in the morning my room was full of ants and they were all over. sadly the duty manager had a holiday that day...

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Helpful?
Thank bikibirsingh
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our hotel location. We are sorry that we couldn't cater to your needs during your stay with us. We will pay attention to all the areas you have mentioned in your review...

Newcastle, United Kingdom
Reviewed 24 February 2017 via mobile

This hotel is on the most beautiful private beach which is wide and golden sand. The sea is shallow enough to wade out quite far with strong waves making it perfect for water sports. There are two pools- one shallower and another deep one which are both maintained well and kept clean. There are three restaurants and we dined in...

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1Thank BeccaLouise89
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, lovely swimming pool and restaurant. All the other contents of the review is noted and will be cascaded to relevant departments. Thank you once again for taking your...

Thames Ditton, United Kingdom
Reviewed 24 February 2017 via mobile

We really wanted to end our trip around Sri Lanka in a nice hotel right on the beach and the Surf certainly delivers on location. We had an uninterrupted view of the long stretch of sandy beach from our room which was also a decent enough size and pretty well equipped. But the management and therefore the service is all...

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3Thank Pat H
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you very much for the review. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We will take necessary measures to ensure that such situations will not recur in the future. We hope this circumstance will not abstain you from residing with us again....

Northeast
Reviewed 23 February 2017

I'll start with the negatives first. Dated rooms, leaking corridors, slow service. Lots of problems within the rooms, in 48 hours we had broken phone, safe not working, poor aircon. Add to that the fact that the bathroom is poorly laid out, no where to hang towels, no where for toiletries in the shower, which also leaked, scratchy towels, inadequate...

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2Thank Familynortheast
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you very much for the review. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We will take necessary measures to ensure that such situations will not recur in the future. We hope this circumstance will not abstain you from residing with us again....

Reviewed 21 February 2017

With the price of a five-star hotel in Sri Lanka, The Surf Hotel did not deliver in multiple ways. Upon arrival to the room, the A/C was leaking and when asked to fix it the staff responded with "our cleaning staff isn't working at the moment." Even if it's late at night, with the price we paid, we would have...

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3Thank RajahLove
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you very much for the review. Please accept our sincere apologies for any inconvenience and discomfort you may have experienced. We will take necessary measures to ensure that such situations will not recur in the future. We hope this circumstance will not abstain you from residing with us again....

Chandigarh, India
Reviewed 20 February 2017

Okay so here I begin writing another review for another Hotel which I stayed in my visit to Sri Lanka. - The Hotel is next to Bentota Railway station and there are 4 hotels in the same line and have one common beach. There are 2 pools provided by the Hotel. - The entrance is mind blowing and the staff...

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2Thank Raman271985
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. We are delighted to know that you enjoyed our hotel location, rooms, tasty food and friendly staff. We hope you had a wonderful and memorable stay with us. Thank you once again for taking your time to write a review on our hotel. Looking forward to welcome you again at...

Reviewed 19 February 2017 via mobile

This hotel is beautiful. You open your balcony doors and overlook the gorgeous grounds and the ocean as well as the two pools. Everything is within 100m of your room. Breakfast is fantastic and a great way to start the day sitting outside near the water. Staff are friendly and accommodating as well as competent in a range of languages....

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1Thank Soohcarr
Asela K, General Manager at The Surf Hotel, responded to this review

Dear Valued Guest, Greetings from The Surf Hotel - Bentota. Thank you for your wonderful review of The Surf Bentota. We are delighted to know that you enjoyed our amazing hotel location, lovely swimming pool, tasty food and super friendly staff. We will indeed share your kind words with them. We hope you had a wonderful and memorable stay with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about The Surf Hotel

Address: Beach Road, Bentota, Bentota 80500, Sri Lanka (Formerly Lihiniya Surf Hotel)
Region: Sri Lanka > Southern Province > Bentota
Price Range: $106 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Surf Hotel 4*
Number of rooms: 95
Reservation Options:
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Also Known As:
The Surf Bentota Hotel Bentota
Lihiniya Surf Bentota
Hotel Lihiniya Surf
Lihiniya Surf Hotel
Hotel Style:
#6 Spa Hotel in Bentota
#6 Luxury Hotel in Bentota
#7 Family Hotel in Bentota
#9 On the Beach Hotel in Bentota
#10 Romantic Hotel in Bentota
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Questions & Answers

Here's what travellers have asked, with answers from The Surf Hotel staff and other travellers.
27 questions
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Questions? Get answers from The Surf Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 239 it's next to the karaoke bar”
Ade_and_Jessica, 25 Apr 2017 | Read review
“ground floor rooms are mazing as they open into the beach...”
SandhyaShivaswamy, 19 Apr 2017 | Read review
“Swim up rooms by the long relaxing pool- Rooms 421-450”
Pippin_Picken, 15 Apr 2017 | Read review
“Pool view rooms as you get shade in the afternoon heat”
Nomes_Sydney, 13 Apr 2017 | Read review
“All rooms face the sea. We stayed in a deluxe room so can recommend them”
Y3746LJlouiseh, 13 Apr 2017 | Read review
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