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Hyatt Regency Jeju

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Traveller (727)
Room & Suite (234)
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About
Location
Cleanliness
Service
Value
Situated in the heart of the Jungmun Resort Complex, the hotel overlooks and has direct access to Jungmun Beach. Close to all tourist attractions, the hotel is a five-minutes drive to the Jeju International Convention Centre and the Jungmun Golf Club.Accomodation - 223 spacious guestrooms and suitesMeeting & Event Space - The hotel has 665m2 of flexible event space with two meeting rooms accomodating up to 400 guests. Alternative outdoor venues offer 3,697m2 of space.
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Property amenities
Free Parking
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
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Room features
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Great View
Ocean View
HOTEL CLASS
Hotel links
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Reviews & more
1,195Reviews
920Photos
10Q+A
92Room tips
Traveller rating
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Popular mentions
We stayed 5 nights in December. The hotel is really beautiful both inside and the outside and our oriental room with wood floor was just perfect! However, the temperature could not be controlled - they said it is centrally controlled to the whole building - and we could not
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Interesting structure next to the water, beach very close. Rooms need renovation, spa is outrageously expensive. Food was good but so expensive it made my head hurt. $75 for a buffet?! yikes. Staff was friendly but could not answer any questions we had about the area. There
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Guestroom furnishings and decor are outdated. Cleanliness is not up to Hyatt Regency standards. Guest services and other staff were not friendly or helpful. The only positive is the hotel's location!!
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Review collected in partnership with Hyatt Hotels
Response from HyattRegencyJejuK, General Manager at Hyatt Regency Jeju
Responded 4 Nov. 2018
Dear guest, Thank you very much for taking the time to share your feedback. I am so sorry to know that your recent stay with us wasn’t up to your expectation. I would like to extend our sincere apology for the inconvenience you experienced during your stay, and rest assured that I will share your feedback with the teams to ensure that we find a way to improve the guest experience. I would like to thank you again for sharing your comments with us, and we hope to have another opportunity to welcome you back and provide you with a better experience in the near future. Please do not hesitate to contact me directly or email me if I can be of any further assistance at sean.yoon@hyatt.com. Warm regards, Sean Yoon, General Manager Hyatt Regency Jeju
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This hotel needs to be closed and undergo full renovations...Rooms looks like you are in the 1960's era...; minor items like hooks for towel in the bathroom are missing; no-outlet for charging and all outlets needs an adaptor; lacking furniture (dresser) there was a huge mirror
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Review collected in partnership with Hyatt Hotels
Response from HyattRegencyJejuH, 제너럴 매니저 at Hyatt Regency Jeju
Responded 30 Oct. 2018
Dear guest, Thank you very much for taking the time to share your feedback. I am so sorry to know that your recent stay with us wasn’t up to your expectation. I would like to extend our sincere apology for the inconvenience you experienced during your stay, and rest assured that I will share your feedback with the teams to ensure that we find a way to improve the guest experience. I would like to thank you again for sharing your comments with us, and we hope to have another opportunity to welcome you back and provide you with a better experience in the near future. Please do not hesitate to contact me directly or email me if I can be of any further assistance at sean.yoon@hyatt.com. Warm regards, Sean Yoon, General Manager Hyatt Regency Jeju
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Firstly, when we first got here they did not receive the request for a king bed so my husband and I ended up having to stay at a room with 2 single beds. Also, people should note that their "queen" room is not what you think it is. Its a room with a double bed and a single bed,
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Response from HyattRegencyJejuK, General Manager at Hyatt Regency Jeju
Responded 4 Nov. 2018
Dear guest, Thank you very much for taking the time to share your feedback. I am so sorry to know that your recent stay with us wasn’t up to your expectation. I would like to extend our sincere apology for the inconvenience you experienced during your stay, and rest assured that I will share your feedback with the teams to ensure that we find a way to improve the guest experience. I would like to thank you again for sharing your comments with us, and we hope to have another opportunity to welcome you back and provide you with a better experience in the near future. Please do not hesitate to contact me directly or email me if I can be of any further assistance at sean.yoon@hyatt.com. Warm regards, Sean Yoon, General Manager Hyatt Regency Jeju
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Laundry is a chargeable service and on a per garment basis. Ironing board and iron can be requested if your room does not have one. There is a huge patio attached to my room, thus, self laundry will not be an issue for drying. I do recall seeing laundromats but cannot recall if it was in town or nearby the hotel.
0 votes
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Dear Guest, Thank you for reaching out to us through TripAdvisor. For your inquiry, please kindly be informed that all hotel staying guests are eligible to access our outdoor swimming pool as complimentary. Please feel free to contact our Resort Desk located at the lobby for any further assistance you may need for the pool access. Kind regards, Angela Lee Executive Secretary
0 votes
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Is there a laundry service near this hotel?
Dear Guest, Thank you for reaching out to us through TripAdvisor. Yes, there are a couple of local laundry shops in Jungmun downtown which is about 5-7 min driving distance from the hotel. Please feel free to contact our Concierge Team located at the lobby for any assistance you may need for this service to be arranged. Kind regards, Angela Lee Executive Secretary Hyatt Regency Jeju
1 vote
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I don't work at the hotel. You should call them and ask them.
-2 votes
I really don't know. We got the queen room which was actually a queen bed plus a twin bed. They are really family friendly though.
0 votes
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12
"ocean views the best"
"Come prepared to want to stay longer"
"Ocean view would be lovely but i really liked the deal that comes with the standard club rooms"
"ocean view"
"If you pick Ocean view ask for 5th floor or higher, they consider the lobby the 4th floor and they have lower rooms with limited views."
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PRICE RANGE
USD 125 - USD 244 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hyatt regency jeju hotel seogwipohyatt regency seogwipohyatt regency hotel jejuhyatt jeju city
LOCATION
South KoreaJeju IslandSeogwipo
NUMBER OF ROOMS
222
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