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Sheraton Grand Incheon Hotel

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Sheraton Grand Incheon Hotel
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491 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Magog, Canada
Reviewed 1 week ago

This hotel is located in the ''new city'' of Incheon. Many restaurants and bars are available at walking distance, shopping mall just beside. It is less than 30 minutes from the airport using the not free shuttle (7000 KRW). Hotel has all you need, it's clean and very confortable rooms. Don't hesitate.

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Helpful?
Thank Philippe L
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Philippe L, thank you for staying with Sheraton Grand Incheon Hotel. We are more than delight to hear that you had comfortable stay with us. Kindly visit us during the spring time again when Central Park covers with beautiful flowers and trees which will definitely make your stay more excellent. Thank you again for your generous feedback and Sheraton...

Chiyoda, Japan
Reviewed 10 December 2016

I stayed at sheraton Inecheon for 3 nights. It was very confortable and safe hotel. To use elevators, I inserted room key into an elevator and I could control room temperature by myself. In the mornig, they served a lot of tasty food like kimuchi, salmon, grilled-beef and so on. But taste of coffee was not good for me, I...

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Helpful?
Thank amskob
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear amskob, greetings from Sheraton Grand Incheon! It is delight to hear that you had comfortable stay with us. Your feedback regarding the coffee, has been delivered to the buffet restaurants to make it better. Thank you for your feedback and we are looking forward to welcome you soon in near the future.

Korea
Reviewed 5 December 2016

Our family of four stayed here for two nights and we were quite satisfied. The rooms were bigger than expected and the views were nice but the hotel has a business hotel vibe. We had a feeling that it was a great hotel for traveling people for business but not quite a family friendly hotel. Children amenities were not provided....

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Helpful?
Thank Clara0531
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Clara0531 thank you for staying with Sheraton Grand Incheon Hotel. Your feedback has been delivered to related departments and it will definitely allow us to constantly improve our service. Thank you and Sheraton Grand incheon looking forward to greet you soon in near the future.

Reviewed 2 December 2016 via mobile

This hotel knows how to treat it's SPG members. Upgrade on arrival, welcome bottle of Shiraz and a 20% off voucher to be used at any of it's restaurants. I was impressed. It was a nice time to stay at the end of November with Christmas decorations adorning the foyer, including a giant gingerbread house and a moving train set...

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Helpful?
Thank Belinda B
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Belinda B, thank you for staying with Sheraton Grand Incheon Hotel. It is delight to hear that you had wonderful stay with us. Your kind compliments really encourage our staff to keep up the good work. Thank you for your generous feedback and Sheraton Grand Incheon Hotel looking forward to seeing you soon in near the future.

Tehran, Iran
Reviewed 11 November 2016

the hotel is new with a big room. well furnished. a buffet breakfast. big bath and everything which you except from a five star hotel. But I think there is noting especial for a big name of Sheraton. compering the other five star hotel in the world which I was in them I think they have to do something much...

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Helpful?
Thank Ehsan S
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Ehsan S, warm greetings from Sheraton Grand Incheon Hotel. Your kind compliments really encourage our staff to keep up the good work. Thank you and Sheraton Grand Incheon Hotel looking forward to seeing you soon in near the future.

Mokuleia, Hawaii
Reviewed 9 November 2016

This hotel is exceptional, the staff very professional and courteous, the amenities incredible...Location is excellent and very close like just across the street and within a block walking distance to many fine restaurants and shopping..Very convenient and easy to and from Incheon and Kimpo International Airport by Bus, Taxi or Rail..right across from Incheon Central Park and a weekend light...

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Helpful?
Thank waterman808
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear waterman808, greetings from Sheraton Grand Incheon Hotel. It is honor to hear that you had excellent stay with us. Your generous feedback has been delivered to related departments and it will surely help us to keep up the good work. Dear waterman808, thank you again and Sheraton Grand Incheon looking forward to welcoming you soon in near the future.

Singapore, null, Singapore
Reviewed 8 November 2016

We just stayed here for a night before an early flight out the next day; a great way to end our Korea trip! The service was impeccable from the moment we arrived; staff were very polite and friendly with their advice. Plenty to do and dine around the hotel, there is LotteMart just 2 blocks away, the lovely Songdo Park...

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Helpful?
Thank Wan_Wan_C
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Wan_Wan_C, thank you for staying with us. Your kind compliments really encourage our staff to keep up the good work. Thank you for your generous feedback and Sheraton Grand Incheon Hotel looking forward to seeing you soon in near the future.

New York City, New York
Reviewed 8 November 2016

The hotel is right next to the convention center and is walking distance to many restaurants, coffee, shopping. The staff is helpful yet do work within the process that has been provided to them. Requests outside of their purview (buying fruit from the restaurant to take to room) are not easily accommodated.

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Helpful?
Thank patriots777
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Patriots777, greetings from Sheraton Grand Incheon Hotel. Your comments have been delivered to related department and we will put more effort to make the service better. Thank you and hope to greet you again in the future.

Reviewed 2 November 2016 via mobile

Located on Songdo, Sheraton Hotel is a very good option to stay when in Incehon. It is served by KAL limousine service from Koran Air. It has underground connections with other buildings nearby. The room itself is very comfortable. Big, clean and with excellent beds an pillows. I recommend.

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Helpful?
Thank Lilian E
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Lilian E, thank you for staying with Sheraton Grand Incheon. Comfortable ‘Sheraton Signature Sleep experience’ bed is everyone’s favorite and we are more than delight to hear that you also enjoyed it. Thank you for your generous feedback and we hope to greet you soon in near the future.

Reviewed 25 October 2016

The room was spacious, and the night view was fabulous. We could see outstanding night view in Songdo from the room. Great view beats everything. Staff service was okay, and room maintenance was okay as well. The only drawback of this hotel is that finding proper gate from the parking lot is pretty messy and confusing. It's not easy to...

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Helpful?
Thank Rachel H
Sheraton Grand ... H, Guest Relations Manager at Sheraton Grand Incheon Hotel, responded to this review

Dear Rachel H, thank you for staying with us. Our spacious room with breathtaking view is everyone’s favorite and we are glad you also enjoyed it. Regarding the parking lot feedback, it has been delivered to related department. Dear Rachel H, thank you for your generous feedback and Sheraton Grand Incheon looking forward to greet you again in near the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Feast
Feast
Cuisines: International
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Free Parking
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Let us be your home base when visiting Northeast Asia's vibrant new business hub, a unique new waterfront offering a wide range of residential, business, cultural, and retail facilities. The recreational attractions in our neighborhood include the beautiful Central Park. The Convention Center facilitates successful business meetings, and the Northeast Asia Trade Tower, and the Green Climate Fund are also located nearby. International Airport is only 20 minutes from the hotel, and Seoul is 40 minutes away. Watch the sun rise or set over Central Park from one of our 321 thoughtfully designed guest rooms, including 16 suites. All accommodations ensure a comfortable stay with our signature Sheraton Sleep Experience Beds. It is our goal to offer a clean, healthy, and comfortable stay to our guests, and we are proud to offer Korea's first fully non-smoking, 'Leadership in Energy and Environmental Design'-certified hotel. Our environmental efforts have resulted in several awards. Join us for an exceptional dining experience in one of our four unique, elegant restaurants, or unwind in the Lobby Lounge or bar. Relax in our indoor swimming pool or work out in the fully-equipped Sheraton Fitness center. We look forward to helping you feel comfortable and connected during your stay. ... more   less 

Additional Information about Sheraton Grand Incheon Hotel

Address: 153, Convensia-daero, Yeonsu-gu, Incheon 21998, South Korea (Formerly Sheraton Incheon Hotel)
Region: South Korea > Incheon
Price Range: $152 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Incheon Hotel 5*
Number of rooms: 321
Reservation Options:
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Hotel Style:
#1 Business Hotel in Incheon
#2 Spa Hotel in Incheon
#4 Luxury Hotel in Incheon
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Incheon Hotel staff and other travellers.
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Questions? Get answers from Sheraton Grand Incheon Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room with the central park view”
 of 5 bubbles Clara0531, 4 Dec 2016 | Read review
“View of Central Park the best”
 of 5 bubbles waterman808, 8 Nov 2016 | Read review
“Fly into Incheon, not Gimpo to stay here.”
 of 5 bubbles patriots777, 7 Nov 2016 | Read review
“View of "central park" is nice.”
  • View from my room
 of 5 bubbles JLlovetravel, 12 Sep 2016 | Read review
“Rooms with park view”
 of 5 bubbles Elisavil, 20 Aug 2016 | Read review
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