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Lotte Hotel Busan

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Lotte Hotel Busan
Lotte Hotel Busan
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722 Reviews from our TripAdvisor Community

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Showing 206: English reviews
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Reviewed 4 days ago NEWvia mobile

A big and beautiful hotel in the centre of Busan, it has changed a lot since the last time I visited. The duty-free shop on the 8th floor and casino were great way to pass the time when I stayed in. Connected to the subway~ a few more sign boards would help make it easier and faster to find the...

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Helpful?
Thank Noreen K
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Noreen K, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Hong Kong
Reviewed 1 week ago NEWvia mobile

I stayed in Lotte hotel busan for 5 nights. I choose this hotel as it's close to Seomyeon train station (it only takes about 2 minutes walk). Seomyeon is really the centre of Busan as it's the intersection point of subway line no 1 and 2. You can go to every tourist spots by these 2 train lines, e.g., Nampo-dong,...

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Helpful?
Thank Mark Wai Wah L
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Mark Wai Wah L, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review....

Vancouver, Canada
Reviewed 1 week ago

Very similar to the Lotte Hotel in Seoul Myeongdong. Same pros and cons. The club suite with king bed that I booked was classy and relatively spacious; well appointed and clean. The main reason I went with a club suite was the included breakfast: it made the price quite a bit more expensive, and the buffet breakfast was by far...

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Helpful?
Thank PacificBlackBird
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear PacificBlackBird, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. Firstly, I really apologize for your any inconvenience. As you said,...

Reviewed 1 week ago

Hotel staff is very professional and accommodating. Room service prices and mini bar prices are ridiculously expensive. Great amenities including indoor lap pool, sauna, and fitness gym. It's also connected to the department store. We didn't have cold water in our sick and had to call the front desk, they sent someone to repair it within 15 minutes. Overall you...

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Helpful?
Thank JoAnne B
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear JoAnne B, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Reviewed 2 weeks ago

I came to busan to the trip with my friend i like this hotel. service is good and rooms are nice The best thing was the night view i would like to stay at this hotel agian if i come back to korea again

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Helpful?
Thank mark l
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear mark l, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Houston, Texas
Reviewed 4 weeks ago via mobile

I have been here for 5 nights while in Korea on a business trip; hotel is quite nice and rooms are good, well furnished and insulated from noise. There are a couple of good restaurant within the hotel, but I personally suggest the buffet "la seine", great choice of excellent quality food, especially if you do not enjoy Asian food....

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Helpful?
Thank ricky v
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear ricky v, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. Firstly, we apologize for any disappointment and inconvenience. We always...

Seoul, South Korea
Reviewed 4 weeks ago

I'd been stayed at Lotte Hotel Busan 6-10 time for a year. I almost stayed at Club rooms for using the club benifits. Compare with other hotels in Busan (Similar price & having executive lounge) The better points are Not so crowded, well-maintained lounge, reasonable price, Quite nice staff. And Easy to drop by the lotte department store for shopping,...

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Helpful?
Thank reinestern0
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear reinestern0, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Reviewed 4 February 2017 via mobile

I would like to extend my gratitude to the concierge especially Miss Yeom who offered me a great help when I lost my pocket wifi at Seoul Station and asked for MissYeom,s assistance. All staffs manifest professional attitude and gratitude of service workers. Thanks!

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Helpful?
Thank homesweerhome
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear homesweerhome, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. I'll make sure to let them know your comments as we always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. First...

A TripAdvisor Member
1 review
Reviewed 4 February 2017 via mobile

I came to visit lotte busan a month ago, however, I still could not forget about the experience I had in Busan. And Im planning for another visit again. Before I do that, I really want to share my thoughts about the stay in the hotel, I was staying in a higher level, where me and my boyfriend got so...

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Helpful?
Thank A TripAdvisor Member
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear ma'am, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. I'll make sure to let them know your comments as we always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. First...

Castleblayney, Ireland
Reviewed 2 February 2017

This is absolutely an astonishing hotel for the price. Fantastic spacious, spotless rooms and everywhere for that matter is spotless in this hotel. Location is brilliant. Step outside your hotel and you are in the centre of activity, from street food vendors to unlimited choice of Bars, Restaurants and Clubs. This Hotel offers 5 star luxury accommodation at budget prices....

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Helpful?
Thank mullyashfox2
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear mullyashfox2, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Momoyama
Momoyama
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 

Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Region: South Korea > Busan
Price Range: $231 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, Priceline and Hotels.com so you can book your Lotte Hotel Busan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Busan Lotte Hotel
Hotel Style:
#1 Spa Hotel in Busan
#1 Luxury Hotel in Busan
#2 Business Hotel in Busan
#2 Family Hotel in Busan
#2 Romantic Hotel in Busan
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Busan staff and other travellers.
24 questions
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Questions? Get answers from Lotte Hotel Busan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best thing was the night view”
 of 5 bubbles marklA5224AD, 7 Mar 2017 | Read review
“I can only imagine any room in this hotel would be the PERFECT room, as mine was.”
 of 5 bubbles mullyashfox2, 1 Feb 2017 | Read review
“for Lotte hotel, you can get a beautiful night city views and it;'s located in the middle of hot spots so can get easily to anywhere”
 of 5 bubbles joshobina, 24 Jan 2017 | Read review
“Rooms on the high floor are quiet and do have a city or area view.”
 of 5 bubbles , 13 Jan 2017 | Read review
“Rooms on high floor are better”
 of 5 bubbles SingaporeMahesh, 9 Dec 2016 | Read review
5 of 5