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Lotte Hotel Busan

772, Gaya-daero, Busanjin-gu, Busan 47285 South Korea
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Traveller (1739)
360
Panoramas (102)
Room & Suite (963)
What is Travellers’ Choice Best of the Best?
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About

#2 of 202 hotels in Busan
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Casino and Gambling
Kids stay free
Kids pool
Valet parking
Wifi
Hot bath
Adult pool
Indoor pool
Outdoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Strollers
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Butler service
Doorperson
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
VIP room facilities
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Chinese, Japanese, Korean
2351Reviews48Q+A76Room tips

Reviews
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William P wrote a review 18 Feb
3 contributions3 helpful votes
The check in process was very smooth and was greeted warmly by receptionist. Further, the receptionist kindly informed us of all facilities within the hotel and helped us settle in comfortably. We enjoyed the hotel very much and decided to extend two more nights and were helped by another receptionist who kindly helped us with our requirement. The hotel is very close to the city centre and connected to a major mall Lotte. Its location is the best for shopping and dining at the mall where all the best local restaurants are situated without having to go out long distance, For a short trip, this hotel is the best one that I would recommend.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: Highly recommended for first time Pusan visitors.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General manager, 기타 at Lotte Hotel Busan
Responded 1 week ago
Dear williampH2500OT Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ken P wrote a review 16 Feb
Sydney, Australia3 contributions
Great customer experience and they even let us check in early! Fantastic location and quite classy. Very close to amenities and attractions as well as plenty of food options. I would definitely stay here again and recommended it to friends and family.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General manager, 기타 at Lotte Hotel Busan
Responded 1 week ago
Dear phobangers Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CHI YEN H wrote a review 16 Feb
1 contribution
Very friendly service and cozy environment. Good location and with lots of food surrounding. Reasonable price with high class atmosphere. Will be my priority choice in next trip to South Korea, look forward to experiencing more from Lotte group.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General manager, 기타 at Lotte Hotel Busan
Responded 1 week ago
Dear chiyenh2024 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ashwin S wrote a review 6 Feb
1 contribution
Everything went perfectly - the checkin staff was very friendly and allowed us to check in early, and assisted us throughout the whole process to make sure that everything went smoothly. We had a 1 bedroom room for 3 people and there was plenty of space to lounge.
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Date of stay: February 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Share
Response from General manager, 기타 at Lotte Hotel Busan
Responded 2 weeks ago
Dear 693ashwins Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Masha R wrote a review Jan 2024
1 contribution
+1
A day ago I went to Lotte hotel in Busan with my best friend, and it was the best experience I’ve ever had at a hotel. The stuff was really helpful, quick, organized and friendly. The room was super clean, comfortable and stylish and the view in our room was marvelous. We had fun at the Lotte store, which is conveniently connected with the Lotte hotel (That was great because we didn’t have to go outside, since it was truly cold out there) We visited the Club lounge and met such a charming worker -Suzy Kim! She kindly made us incredible and delicious cocktails! Even though we are rarely found of the alcohol cocktails, these ones were surprisingly pleasing! We went to the gym and facilities were great, but the best part was visiting the swimming pool (which was an incredible experience)! It was beautifully decorated, the smell and water felt nice and after swimming we met one of the workers, Hanna Kim, she was so sweet, kind and helpful, she even gave us some cookies! It was such a sweet gesture! So grateful to stuff for such a lovely and delightful experience!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General manager, 기타 at Lotte Hotel Busan
Responded 3 weeks ago
Dear 960mashar Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Roberto Giusepp... P wrote a review Jan 2024
Cassina de Pecchi, Italy1287 contributions1250 helpful votes
I stayed at Hotel Lotte for some nights, on a business trip, some years ago. I keep a wonderful memory of this luxurious hotel. Everything was excellent, room, service, facilities, restaurants. No complaints at all, but only sincere congratulations to the management!
Read more
Date of stay: March 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General manager, 기타 at Lotte Hotel Busan
Responded 4 weeks ago
Dear robertogiuseppep Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kinmun L wrote a review Jan 2024
1 contribution
It was pleasant stay in Lotte Hotel Busan (room 2702) during my recent business trip. The hotel locates at strategic location for tourist. Warm welcome from the front desk. Cozy and well maintained hotel room.
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Date of stay: December 2023
Location
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General manager, 기타 at Lotte Hotel Busan
Responded 5 weeks ago
Dear kinmunl Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navy B wrote a review Jan 2024
1 contribution
I had a great experience during my stay. The entire staff was great and I want to especially thank Ms J. Park for her outstanding customer service and accommodating me for earlier arrival. I look forward to my next trip to Busan and my stay here at your outstanding hotel.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General manager, 기타 at Lotte Hotel Busan
Responded 17 Jan 2024
Dear navyb2024 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Amy T wrote a review Jan 2024
1 contribution
The service is world class. They listen to our request for early check in with a little bit of charge and provide us breakfast due to our red eye flight and we are very tired and need rest. The corcerige also immediately attend to us and carry our luggages for us
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Date of stay: January 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General manager, 기타 at Lotte Hotel Busan
Responded 14 Jan 2024
Dear Ysn76 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dap84 wrote a review Jan 2024
2 contributions
Well received by the staff when we arrived. Assisted with luggage. Check in were smooth and efficient. They were attentive and friendly and speak good English which is a plus. Rooms were clean and big and well furnished. Highly recommended for business traveller.
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from General manager, 기타 at Lotte Hotel Busan
Responded 14 Jan 2024
Dear dap84 Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. We will try to do our best to provide you faithful and touching service. Your information will be very helpful to other guests. Thank you for your wonderful review. We look forward to your visiting soon. We will impress you with our pleasant service on your next visit. Thank you for your consideration. Best regards, Dong Ju - Lee, General Manager, Lotte Hotel Busan
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
AU$197 - AU$277 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
busan lotte hotel
LOCATION
South KoreaBusan
NUMBER OF ROOMS
650
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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LOTTE HOTEL BUSAN (AU$197): 2024 Prices & Reviews (South Korea) - Photos of Hotel - Tripadvisor

Frequently Asked Questions about Lotte Hotel Busan
Which popular attractions are close to Lotte Hotel Busan?
Nearby attractions include Seomyeon Underground Shopping Center (0.3 km), Seomyeon Food Alley (0.2 km), and Seven Luck Casino Busan Lotte Branch (0.02 km).
What are some of the property amenities at Lotte Hotel Busan?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Lotte Hotel Busan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lotte Hotel Busan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Lotte Hotel Busan?
Yes, valet parking is available to guests.
What are some restaurants close to Lotte Hotel Busan?
Conveniently located restaurants include Songjeong Samdae Gukbop, Gaemijip Seomyeon, and Matchandeul Wang Sogeum Gui Seomyeon.
Are there opportunities to exercise at Lotte Hotel Busan?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Lotte Hotel Busan have airport transportation?
Yes, Lotte Hotel Busan offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotte Hotel Busan?
Yes, dry cleaning and laundry service are offered to guests.
Does Lotte Hotel Busan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Lotte Hotel Busan?
The staff speaks multiple languages, including English, Chinese, Japanese, and Korean.