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Lotte Hotel Busan

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 204*
USD 188*
Great Deal
USD 204*
USD 204*
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Lotte Hotel Busan
Lotte Hotel Busan
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764 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

The location was great as it was easily accessible from the train station(Seomyeon). The staff were all so friendly, helpful and efficient! The room was a little outdated but still comfortable. Overall it was a comfortable stay but we wished that we were informed about the closure of department store and supermarket due to their anniversary. We had limited time...

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Helpful?
1Thank lovexuan
Singapore, Singapore
Reviewed 2 days ago NEWvia mobile

This hotel is located a few mins away from Seomyeon metro station, and about 20 mins drive from busan ktx station. Nearby hotel there are many street foods and nice restaurants and hotel itself is connecting to a shopping mall. Hotel staffs are courteous and helpful. Got free upgrade from Executive room to Premier room for my 2 nights in...

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Helpful?
Thank JasmineLWT
Reviewed 4 days ago NEW

Stayed at Lotte Hotel in Busan for 4 nights. Went there with my wife, 2 children and mother in law. Very courteous and professional staff. The hotel is connected to the department store. Convenient for shopping and eating. Went to Childrens Grand Park in busan, Citizens Parks (best free park), Rode BUTI (Busan Tour Bus) it basically takes you to...

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Helpful?
Thank Andy L
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Andy L, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Thailand
Reviewed 1 week ago NEW

I went to Busan for Business trip about 4 days. I was satisfied this hotel with the employees, services, rooms, and especially location. It's easy for shopping at duty free at 8th floor, shopping street, restaurants, and many department stores around the hotel. it's nice location for our trip.

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Helpful?
Thank prettymink
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear prettymink, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

Reviewed 1 week ago

The service is great, rooms are very clean and quiet. Location is okay; have to drive 30min to haeundae. Free swimming pool, fitness center, and sauna. :)))))))))))))))))))))))) Definitely visit here for clean and nice hotel

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Helpful?
Thank Jihyun K
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Jihyun K, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will...

Busan, South Korea
Reviewed 2 weeks ago via mobile

I visited Busan with my family. I heard that Lotte Hotel Busan is really good so i decided to stay here. It was a great decision! At first the stagfs in the loby was all kind and gentle! Especially, the front desk offered me a higher room and some chocolates as a gift! Amazing! Also, it is really convenient to...

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Helpful?
Thank 헌딘
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear 헌딘, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We are deeply grateful to all of our guests who have...

Reviewed 2 weeks ago via mobile

For the most part I was satisfied with the stay at Lotte during my weekend trip to Busan. I was considering a beachfront hotel for lot more but as a beach lover from LA, Haeundae, as it turns out, isn't worth forking out extra $$$. Lotte staff was courteous and very helpful but expected better concierge service from a 5-star...

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Helpful?
Thank SurfNSno
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear SurfNSno, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We will continuously improve our staffs' service and attitude. Next time,...

Quezon City, Philippines
Reviewed 2 weeks ago

Attended a medical convention at Lotte (but stayed at a hotel just across the street. The layout for the convention at the 3F was alright with the ballrooms and other lecture rooms adequate for the estimated audience size. Our Dinner Business Meeting was held at the Peacock Rom at the 41st Floor with a splendid vista of Busan city. Outstanding...

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Helpful?
Thank TEOFILO JR S
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear TEOFILO JR S, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we...

Reviewed 2 weeks ago via mobile

If you plan to travel to the center of Pusan, you had better stay here. Very nice city view and kind staffs. All things are in order and clean. Especially you may love a comfortable bed in the room. Also, this hotel is near many shopping mall and metro. You go anywhere vey easily. If you are picky and foody,...

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Helpful?
Thank Jin Wook S
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear Jin Wook S, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we...

South Florida, Florida
Reviewed 3 weeks ago

Upon arrival to the hotel we were instantly greeted and helped with our bags. The service here has been hands down 5 stars all around. The hotel is very grand and the view from our room was amazing as it overlooked the whole city. Connected to the hotel is the Lotte Department store, an underground shopping mall, and the subway....

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Helpful?
Thank catherineannesecapo
lLotteHotelBusanl, 제너럴 매니저 at Lotte Hotel Busan, responded to this review

Dear catherineannesecapo, Thank you for staying with us and sharing your experience at Lotte Hotel Busan. We always strive for the best customer experience. Providing high qualify of service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. I really appreciate your staying and nice review. we will try...

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Club Deluxe Double (44)
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Club Superior Double (59)
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Club Superior Suite (94)
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Deluxe Double (59)
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Deluxe Family Twin (49)
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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Food & drink at the hotel
Momoyama
Momoyama
Cuisines: Japanese
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Lotte Hotel Busan, South Korea's biggest port city, is located at Seomyeon, the center of Busan, about a 10-minute drive by car from Busan Station. As the largest hotel in Busan, it provides elegant service and as many as 650 rooms that guests can choose freely according to need. Also, our renovated modern-style rooms and dining space will present customers with unforgettable and impressive moments. Guests can enjoy various entertainment features including indoor/outdoor swimming pools, casino, the Choo Shin-soo room and the Giants room with Busan, the city of baseball, as backdrop. Please make your successful business and enjoy travel in Busan, the city of wide sea and romantic harbor. ... more   less 

Additional Information about Lotte Hotel Busan

Address: 772, Gaya-daero, Busanjin-gu, Busan 47285, South Korea
Region: South Korea > Busan
Price Range: $239 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lotte Hotel Busan 5*
Number of rooms: 650
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotwire, Travelocity, Priceline, Hotels.com, Ctrip TA, Agoda and TripOnline SA so you can book your Lotte Hotel Busan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Busan Lotte Hotel
Hotel Style:
#1 Luxury Hotel in Busan
#1 Spa Hotel in Busan
#2 Business Hotel in Busan
#2 Romantic Hotel in Busan
#2 Family Hotel in Busan
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Questions & Answers

Here's what travellers have asked, with answers from Lotte Hotel Busan staff and other travellers.
24 questions
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Questions? Get answers from Lotte Hotel Busan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Excellent location, luxury beds and bathrooms, next to shopping”
catherineannesecapo, 4 Apr 2017 | Read review
“High floor!”
naki1000mi, 3 Apr 2017 | Read review
“The best thing was the night view”
marklA5224AD, 7 Mar 2017 | Read review
“I can only imagine any room in this hotel would be the PERFECT room, as mine was.”
mullyashfox2, 1 Feb 2017 | Read review
“for Lotte hotel, you can get a beautiful night city views and it;'s located in the middle of hot spots so can get easily to anywhere”
joshobina, 24 Jan 2017 | Read review
5 of 5
Hotels.com
USD 188* /night
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Booking.comUSD 204
PricelineUSD 204
TripAdvisorUSD 188
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*Disclaimer
Prices are for 1 room, 2 adults
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