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The Desmond Hotel Albany

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#9 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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The Desmond Hotel Albany
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816 Reviews from our TripAdvisor Community

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Showing 814: English reviews
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Brooklyn, New York
Reviewed 3 days ago NEW

I have been to The Desmond numerous times, for business, and they've not let me down yet - close to the highways, large clean confortable room, good food choices and friendly staff; my continued thanks to all for keeping up happy.

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Helpful?
Thank marciacV7599FN
Richmond, Massachusetts
Reviewed 4 days ago NEW

We always having a calming feeling when we go to the Desmond. We had to fly out early but they made the beginning of our trip comfortable and relaxing. We recommend the Desmond highly and look forward to our next visit. They are always accommodating even when we call the last minute. Great gift shop too. The food was excellent...

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Thank Kathleen F
Albany, New York
Reviewed 5 days ago NEW

Nice and cozy would come back had everything right there in the hotel did not have to leave great food and drinks costumer service was awesome and on point great parking right by the rooms so easy to get bags

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Thank Abar M
Lakewood, New York
Reviewed 1 week ago

Not good, the condition of the room was poor in my opinion. I have been in much nicer rooms for a significantly lower cost. The bedding was thin, not comfortable. The condition of the vanity in the bathroom was ghetto. Upholstered chair in the room looked filthy.

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Helpful?
Thank lesliemR8880PT
GMDesmondAlbany, General Manager at The Desmond Hotel Albany, responded to this review

Dear Leslie, We are very sorry to hear this, and we have shared your comments with our Housekeeping Manager so that the room can be inspected and any issues resolved. We strive to uphold the highest levels of cleanliness and hospitality while our guests are with us, please always let our front desk know immediately if anything is unsatisfactory so...

New Hartford, New York
Reviewed 1 week ago

Enjoyed our visit, location is great and easy access to highway and shopping, staff is very friendly and restaurants are wonderful, did manage to eat in both and used the Tavern for cocktails in the evening. Great jo!!!

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Thank 751frederickf
New York City, New York
Reviewed 1 week ago

Excellent The place was clean. Well organized. Food was good.The rooms are good sizes. Everything is close by. The store is a big plus.Plenty of parking. The business room is comfortable. Front desk was great.

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Thank 490lydiab
Oneonta, New York
Reviewed 1 week ago

Great location and friendly staff. Lovely hotel and love the set up. Once I park my car, I can relax and rest. I like the different restaurants there, where I have a choice. I always love coming there when we travel!!

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Thank T3292FKmicheles
Huntington, New York
Reviewed 1 week ago

The layout and design of the Desmond is very unique. It takes you back in time but still provides the modern amenities - especially free internet - that we all need 24/7. The staff is friendly and very helpful and the restaurants provide an excellent menu with good food and great service.

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Thank marilynu2017
Corning, United States
Reviewed 1 week ago

Overall experience was very positive. The conference facilities were great with plenty of meeting spaces. Food was good both restaurants we visited and it was to be in the Tavern for late night cocktails. the only negative was that the Tavern was a bit under-staffed for the crowd.

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Thank Kenneth L
Baldwin, New York
Reviewed 1 week ago

Minor problems only, The shower head was unmanageable and the water too forceful. I had to pull the plug and bathe Also I made the reservation and somehow the reservation.appears in my husband's name as did this Email. Is this a male only hotel?

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Thank D5704WGmichaelg
GMDesmondAlbany, General Manager at The Desmond Hotel Albany, responded to this review

Dear Guest, We appreciate you taking the time to share your comments with us about your recent stay. Our front desk looked into your reservation, and it was made in your husband's name - no changes were made from the original reservation and it was processed with the information provided to us. We are sorry if this offended you in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Tavern at The Desmond
The Tavern at The Desmond
Cuisines: American, Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Desmond Hotel is conveniently located at the entrance of the Albany International Airport (ALB), adjacent to shopping on Wolf Rd and minutes from downtown Albany via I-87 and I-90. As Albany's premier hotel and conference center, The Desmond is an independent, family owned and operated property that is proud to celebrate over 40 years of providing superb accommodations, outstanding service and a one-of-a-kind experience. Deluxe accommodations await with 322 guest rooms and suite options including king size four-poster beds, double queen beds, executive suites, junior suites and spiral staircase duplexes. The hotel offers exceptional dining choices in our casual, sophisticated Simpson's and The Tavern, an English pub. Modeled after a colonial village square, our two indoor courtyards feature mock storefronts, brick pathways, a koi pond, beautiful fountains, and balconies that overlook our year-round landscaping. Together with our elegant ballrooms, these indoor courtyards provide a gorgeous and unique backdrop for weddings and galas. Versatile facilities, award-winning food, and personal service make the hotel an exceptional venue for meetings and conferences. We invite you to experience The Desmond. ... more   less 

Additional Information about The Desmond Hotel Albany

Address: 660 Albany Shaker Rd, Albany, NY 12211-1056
Region: United States > New York > Albany
Price Range: $203 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Desmond Hotel Albany 3.5*
Number of rooms: 322
Reservation Options:
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Also Known As:
The Desmond Albany Hotel Albany
Desmond Americana
Desmond Hotel Albany
Hotel Style:
#1 Green Hotel in Albany
#8 Family Hotel in Albany
#10 Business Hotel in Albany
#10 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from The Desmond Hotel Albany staff and other travellers.
5 questions
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Warwick
9 months ago
over a year ago
Hyde Park, New York
over a year ago
Hyde Park, New York
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Questions? Get answers from The Desmond Hotel Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms that are sold as having a 'courtyard' view. It can be very noisy.”
  • 4th floor room, back of hotel.
 of 5 bubbles BLDTraveler, 22 Nov 2016 | Read review
“Overlooking the courtyard is nice. Otherwise not any great views.”
 of 5 bubbles LindaS770, 7 Nov 2016 | Read review
“Take an inside room with a view of the atrium.”
 of 5 bubbles 834larryd, 1 Nov 2016 | Read review
“A room in the back of hotel lets you see your car in the lot.”
 of 5 bubbles Jacques1313, 20 Oct 2016 | Read review
“Outward facing rooms are quieter than the courtyard.”
 of 5 bubbles MikeN660, 12 Oct 2016 | Read review
5 of 5