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Renaissance Albany Hotel

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Traveller (198)
Room & Suite (120)
Dining (11)
Overview
  • Excellent68%
  • Very good26%
  • Average3%
  • Poor1%
  • Terrible2%
Travellers talk about
“state capitol”(21 reviews)
“deluxe room”(6 reviews)
“valet parking”(19 reviews)
AMENITIES
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Free Shuttle or Taxi Services
Room Service
3 Star accommodation
All hotel details
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Rooms
2 Sep.3 Sep.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (302)
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292 results
Traveller rating
195
75
11
4
7
Traveller type
Time of year
LanguageEnglish
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195
75
11
4
7
Show reviews that mention
All reviewsstate capitoldeluxe roomvalet parkingaveda bath productswellington restaurantgorgeous hoteleagle stclassic buildingclub loungenew yorkroom was large and comfortablebeautiful bathroomflat screen tvsgreat showercorner roomkeurig coffee makerwithin walking distance
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1 - 5 of 292 reviews
Reviewed 3 days ago

This is a lovely hotel located right across from the capitol building. This historic hotel has been tastefully updated in an original and luxurious style. The staff were all friendly and helpful. The room was beautiful, comfortable and clean. All in all, a great place...More

Thank Rachel P
Reviewed 5 days ago via mobile

I was in Albany for a Conference at the Capital Convention Center w/ the NYSPHSAA & was to have stayed only one night at this Great hotel, but due to an Air Flight cancellation I had to stay an extra night. There is a convenient...More

Thank GeorgeH-LI_NY-ExPat
Reviewed 2 weeks ago

We stayed there last Saturday night and dined in their restaurant Wellington that evening. Things turned sour very quickly upon receipt of our dinner bill. My girlfriend ordered a tequila soda and asked the waiter if he could recommend one . He brought one over...More

5  Thank rmlmtl
Response from Leola E, General Manager at Renaissance Albany HotelResponded 1 week ago

Dear rmlmtl, Thank you for taking the time to share your feedback. I would like to sincerely apologize that your recent experience with us fell short of your expectations. If you would like to further discuss your experience, please feel free to reach out to...More

Reviewed 2 weeks ago via mobile

The customer service in this hotel is the worst I have ever experienced. Be warned, they don’t care about any issues that come up and will not accommodate you. For The Renaissance the customer is always wrong, and They are always right... my advice is...More

2  Thank Melissa S
Response from Leola E, General Manager at Renaissance Albany HotelResponded 2 weeks ago

Dear Melissa S, Thank you for taking the time to share your feedback. On behalf of our entire team here at the Renaissance Albany, I would like to sincerely apologize for your recent experience with us. If you would like to further discuss your experience,...More

Reviewed 2 weeks ago

I recently stayed at this hotel which is right across from the Capital affording guests a short walk to tour the Capital. They have a nice bar and restaurant adjacent to the reservation desk. Upon my arrival I was warmly greeted by random employees and...More

Thank soonerboston
Response from Leola E, General Manager at Renaissance Albany HotelResponded 2 weeks ago

Dear soonerboston, Thank you for taking the time to provide feedback in regards to your recent stay with us. We are happy to hear that your arrival experience with quick and flawless, and that your guest room was comfortable and clean. Thank you for choosing...More

View more reviews
About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
USD 181 - USD 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
USD 181 - USD 271 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (198)
Room & Suite (120)
Dining (11)
Business Centre & Event Rooms (9)
Questions & Answers
Ask a question
MseRob
26 April 2018|
AnswerShow all 4 answers
Response from Leola E | Property representative |
Dear MseRob, Thank you for taking the time to inquire about the Renaissance Albany Hotel. The Times Union center is about a five minute walk from the property and we actually have a connector that connects to the Capital... More
0
Votes
lckyceleste
20 December 2017|
Answer
Response from Leola E | Property representative |
Dear Ickyceleste, Thank you for taking the time to inquire about our hotel. We do offer a complimentary shuttle to and from Albany Airport. Our shuttle is based upon availability. Please contact us at 518-992-2500 if you... More
1
Vote
lckyceleste
20 December 2017|
Answer
Response from Leola E | Property representative |
Dear Ickyceleste, Thank you for the time to inquire about our hotel. Our concierge floor is floor 11. WHen booking a room on the concierge floor, you do receive access to our concierge lounge, which is located on Floor 2... More
1
Vote
Room Tips
"ask for upper floors with view of the Capital"
Read review
"higher floors have a nicer view, towards Eagle Street has a view of the capital"
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"The rooms overlooking the capital building have the best views."
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"We stayed on the 10th floor - corner room. Very nice view."
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