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BEST WESTERN Albany Airport Inn

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733 Reviews from our TripAdvisor Community

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Sullivan county New York
Reviewed 2 days ago NEW

We paid $96.00 for a king bed, included taxes and fees. The rooms are dated and need to be updated, but they were clean. The staff was very friendly and treated us like guests. The bed was too firm and BW STANDARD pillows to small. The breakfast was above average and we'll attended. Minutes from Albany airport.

Review collected in partnership with Best Western
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Helpful?
Thank Lee S
Watertown, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

This hotel is in a great location at a great price. Easy to get to and near the University and the airport.we were there for cheerleaders competition and was only about 8 miles to the college.there are plenty of restaurants close to the hotel,but we ate at the rest.in the hotel. The food was great and reasonablyou priced. The breakfast...

Review collected in partnership with Best Western
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Thank Chester M
About Hotel's Favourite Review
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your feedback, it is great to hear you enjoyed your stay, and we look forward to seeing you again in the future.

Cheshire, Massachusetts
Reviewed 4 days ago NEW

Excellent professional staff and wonderful chocolate chip cookies ,room were very clean, shuttle service to airport was excellent. Place to keep carbwhile away was a great help. Recommend the place highly. Plea to of places also near by to eat

Review collected in partnership with Best Western
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Thank James B
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your recent stay and review. We are so happy that you enjoyed your accommodations and our friendly and courteous team members. Our goal is guest satisfaction and genuine hospitality. We hope to welcome you back soon! Happy and safe travels!!

Venice, Florida
Reviewed 5 days ago NEW

My husband & I spent the night before our 6:30 am flight back to Florida. The location of this hotel was perfect - and the shuttle service the next morning was ideal - 5 minute ride to Albany Airport at 4:50 am. The bed was very comfortable. The only negative was that when we were checking out at 4:40 am...

Review collected in partnership with Best Western
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Helpful?
Thank Kathy M
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your feedback, your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer an even better experience for our guests in the future. We hope you will come back and see us again soon.

Brooklyn, New York, United States
Reviewed 1 week ago

Checkin was quick, pleasant and polite. Breakfast was decent. Fridge and microwave in room were ok (mine was slightly broken, and even after advising they did not fix it, only took note to hopefully do something before the next guy comes). Breakfast is from 530, which is nice for early risers, gym is sparse but open 24 hrs. Bedding was...

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Helpful?
Thank Brian G
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your recent stay and review. We are so happy that you enjoyed our accommodations, friendly team members and amenities. We hope to welcome you back soon.

New York, USA
Reviewed 1 week ago

We arrived about 8:30pm. I showed the front desk man my reservation for four people in a two queen room and with request to be put to first floor room. He said all rooms on the first floor were taken by earlier travelers. I noticed the paper he gave me showed 3 persons in the room and corrected him that...

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1Thank bxz0052
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your feedback, we apologize that you did not enjoy your stay with us, Our goal is guest satisfaction and genuine hospitality and I am sorry we did not give you that experience to you. I will certainly be sharing your feedback with my whole to make sure this was a onetime occurrence. Once again thank you for...

Putnam, Connecticut
Reviewed 2 weeks ago

After we noticed the initial room given to us smells like cigarette smoke the manager quickly acted upon ut and replaced our room. Very professional staff and very caring. Would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank juliuso781
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to give a review on your recent stay with us. One of our goals is to make our guest feel welcome and comfortable, during their time with us. Glad to hear your stay was enjoyable and hope to see you again in the future.

New York
Reviewed 3 weeks ago via mobile

We stayed here for one night only and we're glad that was all. It's pretty much run down. The rooms were very small and the bathroom was closet size. Our fan in the bathroom wasn't operational therefore taking a shower was unbearable due to the steam. The room became very humid too as a result. On the brighter side, staff...

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Helpful?
Thank realmccoy028
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for your feedback, we apologize that you did not enjoy your stay with us, Our goal is guest satisfaction and genuine hospitality and I am sorry we did not give you that experience to you. I will certainly be sharing your feedback with my entire team. Once again thank you for your very informative feedback.

Brewer, United States
Reviewed 3 weeks ago

I reserved this room online on my way to Albany. We were driving through and staying one night. Online reservation was easy. Upon check in I was attended to by the front desk clerk who was not conversational but checked me in with no problems. The room was way around the back and parking was tight. The parking lot had...

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Helpful?
Thank Nicholas H
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are in the process of doing several renovations in the hotel and...

Syracuse, New York
Reviewed 4 weeks ago

Great friendly staff! Pool, breakfast, great bed pillows, it's home away from home! Plenty places to eat or shop near by - even within walking distance. Variety of breakfast items each morning. Very nice tasting coffee!

Review collected in partnership with Best Western
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Helpful?
Thank Ccoccarter
Laura R, General Manager at BEST WESTERN Albany Airport Inn, responded to this review

Thank you for taking the time to let us know how we are doing, we appreciate all guest reviews and appreciate knowing what we are doing well and where we need to improve. I am pleased to hear that you had an enjoyable stay and look forward to seeing you again.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Albany Airport Inn offers free WiFi, free parking, free full hot breakfast buffet, indoor heated pool, fitness center, onsite restaurant & lounge and 24-hour business center. Our free airport shuttle service is a nice bonus and will transport guests to and from the Albany International Airport, and any destination on Wolf Road based on availability. In addition, We also offer a park & fly program. Our renovated sleeping rooms & meeting rooms combined with affordable prices make us the best value in the area. One of the best features of our hotel is the location. We are within two miles of the colonie center mall, and 43 restaurants on the always popular Wolf Road. You will have no dificdulty finding something to do when you stay here. ... more   less 

Additional Information about BEST WESTERN Albany Airport Inn

Address: 200 Wolf Rd, Albany, NY 12205-1116
Region: United States > New York > Albany
Price Range: $110 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Albany Airport Inn 3*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Hotels.com, Orbitz, Hotwire, Cancelon, Travelocity, TripOnline SA, Priceline, getaroom.com and HotelQuickly so you can book your BEST WESTERN Albany Airport Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Albany Airport Hotel Albany
Albany Best Western
Hotel Style:
#4 Best Value Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Albany Airport Inn staff and other travellers.
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Questions? Get answers from BEST WESTERN Albany Airport Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2 floors, no elevator”
754briang, 21 Apr 2017 | Read review
“Indoor pool”
Gring0bill, 20 Mar 2017 | Read review
“I liked my king bed room, which also had a nice lounge chair.”
travelmama15, 24 Jan 2017 | Read review
“the shuttle drives got me were ever i needed to go lots of good advice about the bus system”
shoreylrs, 15 Jan 2017 | Read review
“Choose a room in the back, away from the highway and looking out on the courtyard.”
Rebecca1921, 26 Nov 2016 | Read review
5 of 5