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BEST WESTERN Sovereign Hotel - Albany

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BEST WESTERN Sovereign Hotel - Albany
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915 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Sovereign Hotel - Albany
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Showing 879: English reviews
toronto, Canada
Reviewed 19 October 2015

the room was freezing, very drafty, the sheets didn't stay on the bed. Breakfast had no healthy options except for a couple oranges (but no real knives to cut them with!) and no non-dairy milk for cereal. Nice staff though. Free wifi was good and it is well located.

Review collected in partnership with Best Western
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1Thank Michela C
Buffalo, NY, United States
Reviewed 18 October 2015

We found this hotel very clean and the room quite comfortable. We had both a microwave and a refrigerator and the facility was very clean. Breakfast was very good, plenty of options. Helpful employees as well.

Review collected in partnership with Best Western
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Thank Douglas D
Hoboken, New Jersey
Reviewed 14 October 2015

Recently updated hotel, with competent staff and decent amenities, including free business center and fridge and microwave in the room. Clean. Breakfast is the usual scrambled eggs and lame bread products, but it's free. Surrounded by stores and restaurants, and an easy drive to downtown Albany. Occasional barking dogs (pets welcome) and noisy partiers. Attached restaurant is passable '80s mall...

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Thank maratonczyk
New York City, New York
Reviewed 14 October 2015 via mobile

Went with boyfriend to show him what my college life was like a few years ago. We weren't able to check in until 3pm because it was sold out. I was fine with that. We got back to the room all tired from homecoming activities and wanted to sleep. As soon as I showered n got into my pjs &...

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1Thank Gomez615
New York City, New York
Reviewed 11 October 2015 via mobile

On October 9th we stayed one night at the Best Western Sovereign. We arrived at 10pm and were greeted by an informative receptionist who quickly checked us in. The room was a good size, clean and had a tidy bathroom. We had a view of the car park (lots of spaces. We enjoyed the well kept pool although there seemed...

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1Thank zm4
Corning, United States
Reviewed 11 October 2015

Excellent quality in all areas: staff, amenities, room et all. It was wonderful to have the restaurant, lounge right there. The breakfast included with room was amazing - Hot entrees eggs bacon sausage. Waffle maker. Juices. Yogurt. Fruits, and variety of cereals bagels and such.

Review collected in partnership with Best Western
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Thank Tresa L
Sherbrooke, Canada
Reviewed 8 October 2015

Good value for our dollar but this establishment is sorely in need of a major refreshment. The walls in the room and bathroom were dirty, the lobby area is passé and the front entrance of the hotel is not at all evident. Well situated and very nice people at the front desk.

Review collected in partnership with Best Western
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Thank Auguste47
Chicago, Illinois
Reviewed 2 October 2015

The room itself met our needs. It provided a clean and comfortable stay. Housekeeping paid attention to most details, although I noticed dust above the dresser. Lobby staff could use some improved training. Check-in took longer than expected after a long night. During our second night the desk agent was bombarded by guests complaining about broken locks, key cards and...

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1Thank travelbuddy24
Hadley, New York
Reviewed 25 September 2015

Lobby is clean and brightly lit. Staff very friendly. Parking lot and most of the hotel is in fair condition but could use and upgrade. Carpets in the hallways are dark and LOOK dingy, but may be clean. A couple of parking spaces are caving in. Wi-Fi is pretty UNuseable. Most of the time there is NO internet connection,and when...

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1Thank Donald C
moravia, United States
Reviewed 24 September 2015

I enjoyed the comfort of this hotel. I also liked the restaurant attached. The staff was friendly and efficient. I liked the comment card you could put on your door to ask the cleaning staff for extra pillows and blankets and to tell them what was the best time to clean your room. It was easy to make a reservation...

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1Thank Prin F

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. The Best Western sovereign is currently renovating the Lobby area. We look forward to offering our guests a new and updated Lobby with comfort and convenience. We expect the lobby renovation to be completed by 04/30/15. ... more   less 

Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203
Region: United States > New York > Albany
Price Range: $113 - $177 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Sovereign Hotel - Albany 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Albany Best Western
Best Western Albany
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Sovereign Hotel - Albany staff and other travellers.
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Questions? Get answers from BEST WESTERN Sovereign Hotel - Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just avoid a room on the last floor.”
 of 5 bubbles nick001ca, 9 Feb 2017 | Read review
“Back is great if you have. Dog or smoke”
 of 5 bubbles oharaknightmom1, 14 Dec 2016 | Read review
“The front of the hotel can be noisy and if you are at the far back, there are long corridors, so pick something in between”
 of 5 bubbles Carson_W995, 8 Dec 2016 | Read review
“Request a room away from the pool, chlorine smell is very strong.”
 of 5 bubbles maryanlagard090, 5 Dec 2016 | Read review
“Don't stay, there's a Hampton Inn up the road that is the polar opposite of this.”
  • Hair (not mine) and just not wiped down... this is over the toilet.
  • No idea if this is blood or something, I want to say worse? So this was on the covers.
  • The AC was falling apart and filthy and just smelled of dust.
  • The AC was falling apart which probably explains the horrendous noise.The place is on its last l
  • Inside the room and again you can see they haven't vacuumed it or cleaned it in a very long time
  • Again, this isn't even just rust, it's filth
  • This whole area has never been vacuumed and the wall is filthy.
  • This was a 'before' photo believe it or not. Really disgusting.
 of 5 bubbles sandyosullivan, 12 Oct 2016 | Read review
5 of 5