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    Best Western Sovereign Hotel - Albany

    1228 Western Avenue, Albany, NY 12203-3326
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    08/10/2017 09/10/2017
    USD 133*
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    USD 133*
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    Traveller (111)
    Room & Suite (46)
    Dining (6)
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    Overview
    • Excellent29%
    • Very good26%
    • Average21%
    • Poor13%
    • Terrible11%
    Travellers talk about
    “waffles” (39 reviews)
    “indoor pool” (31 reviews)
    “hot breakfast” (18 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
    Offers from Best Western Sovereign Hotel - Albany
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    Hampton Inn & Suites Albany - Downtown
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    Hyatt Place Saratoga / Malta
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    Holiday Inn Saratoga Springs
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    Rooms
    8 Oct.9 Oct.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (987)
    There are newer reviews for Best Western Sovereign Hotel - Albany
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    11 - 15 of 947 reviews

    Reviewed 3 weeks ago

    We choose this hotel because of previous experiences at Best Western. Unfortunately this hotel did not live up to our expectations. The room and the hotel need a major update and hallways need cleeaning. The staff however was very friendly and helpful.

    Review collected in partnership with Best Western
    Thank Leo P
    Reviewed 3 weeks ago

    bed was broke. room was dirty. the printer in business center was broke, waffle maker broke, bathtub dirty. security doors did not lock. not at all what we expected from best western. sent e-mail with no reply.More

    Review collected in partnership with Best Western
    Thank anthonycF9167AI
    Response from Gil S, General Manager at Best Western Sovereign Hotel - AlbanyResponded 3 weeks ago

    Thank you for notifying us of your discontent with the Best Western Sovereign Hotel. We appreciate your taking the time to post your concerns and providing said feedback. We hope you will accept our apologies for any inconvenience you experienced. We appreciate your patronage and...More

    Reviewed 4 weeks ago

    we could check in until 4:30 p.m. because room was not ready. the following day (Saturday) the room was not cleaned until 5:30 p.m. drinking cups were not left in the room, I had to go down the hall to steal 2 cups from the...More

    Review collected in partnership with Best Western
    Thank K1486OKanthonyc
    Reviewed 4 weeks ago

    Toilet kept on running water constantly.... Connecting doors (not requested) were very noisy, you could exactly hear what the neighbours were talking about....Broking lock on the door, plenty marks of screwdrivers on the doorposts, as signs of illegal entrances....Only 1 functional elevator...Not very clean bedding....Several...More

    Thank johnboezer
    Response from Gil S, General Manager at Best Western Sovereign Hotel - AlbanyResponded 3 weeks ago

    Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us...More

    Reviewed 4 weeks ago

    We were in Albany for a wedding and spent two nights at the hotel. The brightest spot? The front desk was awesome and super accommodating - if I could review them separate it would be five stars. There weren't enough "do not disturb" signs in...More

    Thank Andrew R
    Hampton Inn & Suites Albany - Downtown
    1,041 reviews
    #9 of 50 hotels in Albany
     
    Hyatt Place Saratoga / Malta
    631 reviews
    #2 of 4 hotels in Malta
     
    Saratoga Arms
    593 reviews
    #1 of 34 hotels in Saratoga Springs
     
    Holiday Inn Saratoga Springs
    525 reviews
    #12 of 34 hotels in Saratoga Springs
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Conference Facilities
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    • Restaurant
    Details
    • Price range
    • USD 92 - USD 134 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites
    • Number of rooms
    • 192
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Best Western, Hotels.com, Travelocity, Booking.com, Priceline, TripOnline SA, Cancelon, Hotwire, HotelsforEveryone, getaroom.com and HotelQuickly so you can book your Best Western Sovereign Hotel - Albany reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Albany
    • Also Known As
    • Albany Best Western ,
    • Best Western Albany
    Add Photo Photos
    Traveller (111)
    Room & Suite (46)
    Dining (6)
    Pool & Beach (5)
    Hotel & Grounds (57)
    Bathroom (14)
    Business Centre & Event Rooms (1)
    Nearby
    Holiday Inn Saratoga Springs
    525 reviews
    44.52 km away
     
    Hyatt Place Saratoga / Malta
    631 reviews
    32.59 km away
     
    Saratoga Arms
    593 reviews
    45.43 km away
     
    Hampton Inn & Suites Albany - Downtown
    1,041 reviews
    6.81 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lee r
    12 May 2017|
    AnswerShow all 5 answers
    Response from Gil S | Property representative |
    Hi. We do have iron and ironing board in all the rooms. Thank you.
    0
    Votes
    ninsero
    26 April 2017|
    Answer
    Response from Gil S | Property representative |
    Hi ninsero, Congratulations on the wedding! Thank you for your inquiry. We can definitely arrange transportation to and from the venue. This will depend on the number of rooms booked and the number of people to transport... More
    0
    Votes
    danna l
    12 September 2015|
    Answer
    Response from Gil S | Property representative |
    Hi. Thank you for your inquiry. We are located on Western Avenue in Albany NY. Right accross from University at Albany.
    0
    Votes
    Room Tips
    "Interior pool view rooms may be quieter during non-peak seasons."
    Read review
    "Bring your flip flops for the shower."
    Read review
    "Random luck as to whether or not you find a "good room"--there may not be any."
    Read review
    "Best room would be at another hotel"
    Read review
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