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BEST WESTERN Sovereign Hotel - Albany

Expedia.comUSD 95*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 113*
USD 95*
USD 113*
USD 95*
USD 113*
USD 95*
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BEST WESTERN Sovereign Hotel - Albany
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919 Reviews from our TripAdvisor Community

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Showing 883: English reviews
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Fishkill
Reviewed 2 days ago NEW

I have stayed a this hotel numerous times. It is very convenient to the Thruway and located across from SUNY Albany. There is also a mall down the road for shopping and restaurants where you can eat. I will stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Margaret S
Farmingdale, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 30 August 2016

Our family has been staying at this Best Western for the last year. My son attends college in the area. The rates are very good. They have a really good breakfast that is included and pretty much have every type of breakfast food offered.I have never had any issue with cleanliness of the rooms and I am take that very...

Review collected in partnership with Best Western
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Helpful?
1Thank RLF2675
About Hotel's Favourite Review
West Seneca, United States
Reviewed 2 days ago NEW

Would not recommend this hotel to anyone.Our room was very dusty and the toilet had pee stains all around it, really gross! The hotel was in severe need of updating. Dark and musty hallways, old rugs and fixtures!

Review collected in partnership with Best Western
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Helpful?
Thank 346annmarif
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear 346annmarif, My sincere apologies for failing to meet your expectations. Rest assured that the issues you experienced will addressed and corrected at once. This should not have happened. We hope that you would give us another chance to show you that we can do much better. Sincerely, Gil General Manager

Boston, MA
Reviewed 1 week ago

I wasn't expecting much when I booked my stay at the Best Western Sovereign Hotel, in Albany, NY. I was surprised, however, when I found the clean room and helpful staff at this hotel. Sure, the decor is a bit dated, but the bed was comfortable and the breakfast buffet was good. There is an indoor pool (which I didn't...

Review collected in partnership with Best Western
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Helpful?
Thank RNWILSONJNR
Narrowsburg, New York
Reviewed 2 weeks ago

The breakfast was fantastic for a free hotel breakfast. The stuff was wonderful and helpful. The bed was super comfy and the price for the room was great! I would definitely stay here again and would recommend it to anyone who needing a place to stay.

Review collected in partnership with Best Western
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Helpful?
Thank 69emberc
Oneida, United States
Reviewed 4 weeks ago

We were disappointed in our stay at Best Western Sovreign for a couple of reasons. 1. We found to closet to be short to hang pants in. 2. We as senior citizens found the bathroom to be dimly lit to see in the shower. 3. The walkway to the handicapped parking was ice covered

Review collected in partnership with Best Western
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Thank jamespG8050DF
Brooklyn, New York
Reviewed 19 March 2017

Went for Garth Brooks concert. great place, just about 4 miles from downtown on a straight ride down Western Ave. Across from SUNY Albany, it would be great place to stay if you are visiting a student or helping them move in.

Review collected in partnership with Best Western
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Helpful?
Thank Harriet S
Guilford, United States
Reviewed 13 March 2017

When I got in bed after the event we attended, I was left with an open cut & bleeding from the mattress in our room. It had a thick metal bar from the inside of the mattress that had been ripped open and was exposed in the bed under the sheets. In the morning my husband & I had no...

Review collected in partnership with Best Western
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Helpful?
1Thank kristenc687
Gil S, General Manager at BEST WESTERN Sovereign Hotel - Albany, responded to this review

Dear Kristen, Thank you for taking the time to speak with me directly regarding this incident. I am glad that we were able to come to a satisfactory resolution. We hope that you will give us another chance in the future. Sincerely, Gil General Manager

New York City, New York
Reviewed 10 March 2017

The service was ok however my charge got charged two different prices it was fixed however the staff did not tell me I looked myself . And lastly I ran out of tissue no one didn't bring me any I called the desk several times .

Review collected in partnership with Best Western
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Helpful?
Thank courtneyr300
Rochester, New York
Reviewed 3 March 2017

We stayed two nights. Attending NYS wrestling tournament. Found all kinds of hair in the tub and the tub looked dirty in all of the corners. Like it hadn't been really cleaned. The floor had not been vacuumed as well. The lady at the desk was nice, changed our room. When we got to the new room, remote only had...

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Helpful?
1Thank Christopher B

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Convenience and value come together at the Best Western Sovereign Hotel in Albany New York. This full service Albany Hotel offers complimentary Full Hot American Breakfast, Free Wi-Fi and Shuttle Service. All rooms have refrigerators, microwaves, coffee makers. Hotel has an indoor heated pool, sauna, fitness room, restaurant, and business center. The hotel is located at the entrance of U-Albany and is minutes from Times Union Center, Downtown area, Crossgates Mall, and Airport. The Best Western sovereign is currently renovating the Lobby area. We look forward to offering our guests a new and updated Lobby with comfort and convenience. We expect the lobby renovation to be completed by 04/30/15. ... more   less 

Additional Information about BEST WESTERN Sovereign Hotel - Albany

Address: 1228 Western Ave, Albany, NY 12203
Region: United States > New York > Albany
Price Range: $121 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Sovereign Hotel - Albany 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Albany Best Western
Best Western Albany
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Sovereign Hotel - Albany staff and other travellers.
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Questions? Get answers from BEST WESTERN Sovereign Hotel - Albany staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just avoid a room on the last floor.”
nick001ca, 9 Feb 2017 | Read review
“Back is great if you have. Dog or smoke”
oharaknightmom1, 14 Dec 2016 | Read review
“The front of the hotel can be noisy and if you are at the far back, there are long corridors, so pick something in between”
Carson_W995, 8 Dec 2016 | Read review
“Request a room away from the pool, chlorine smell is very strong.”
maryanlagard090, 5 Dec 2016 | Read review
“Don't stay, there's a Hampton Inn up the road that is the polar opposite of this.”
  • Hair (not mine) and just not wiped down... this is over the toilet.
  • No idea if this is blood or something, I want to say worse? So this was on the covers.
  • The AC was falling apart and filthy and just smelled of dust.
  • The AC was falling apart which probably explains the horrendous noise.The place is on its last l
  • Inside the room and again you can see they haven't vacuumed it or cleaned it in a very long time
  • Again, this isn't even just rust, it's filth
  • This whole area has never been vacuumed and the wall is filthy.
  • This was a 'before' photo believe it or not. Really disgusting.
sandyosullivan, 12 Oct 2016 | Read review
5 of 5
Expedia.com
USD 95* /night
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Prices are for 1 room, 2 adults
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