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Hampton Inn & Suites Albany - Downtown

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#10 of 50 Hotels in Albany
Certificate of Excellence
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Hampton Inn & Suites Albany - Downtown
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922 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Albany - Downtown
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Showing 905: English reviews
Reviewed 3 February 2016 via mobile

Nice hotel that looks as thought it went through some recent upgrades. Room was comfortable and clean, breakfast was good. The hotel is currently going through some renovations, so the construction noise is prevalent throughout the day if you are planning on working from your room at any point. Restaurant that is attached is nice, but a bit over-priced. You...

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1Thank Bryan R
Reviewed 1 February 2016

A very pleasant experience. Excellent staff and facilities. Will definitely stay again with them. Overall an excellent time and very convenient. I do not want to expand this to 200 characters. You need to fix this. I will not post again on trip advisor

Review collected in partnership with Hampton
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1Thank Larry D
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are pleased you enjoyed your stay. Thank you for your business. Hopefully TripAdvisor is reading your comments about requiring 250 words as the property can not control their requirements. Both our hotel and future guest do read reviews from and appreciate the comments and feedback.

New York City, New York
Reviewed 29 January 2016

I picked this hotel before it was closest to the Rep Theatre which housed a play, The Christmas Story, I & a friend were attending. We loved the fireplace which greeted us upon entering the lobby. The main lobby & the breakfast area are connected. Very clean at first glance. Check-in was pleasant. We didn't wait long. The Hampton's website...

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2Thank Paula B
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you. We are pleased we were able to meet your travel needs. We look forward to your next visit!

Miami Beach, Florida
Reviewed 28 January 2016

From my first morning enjoying the complimentary breakfast Lenore made my family and I feel right at home. A Beautiful and friendly attitude that will brighten up anyone's morning. For the rest of my stay, Lenore made the family feel very comfortable and made sure we did not want for anything during our breakfast time. Without such service I would...

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Helpful?
2Thank Derrick M
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you. We are happy we were able to exceed your expectations. We hope you consider us again soon.

Reviewed 27 January 2016

Devin is the best at the desk. Always, courteous, helpful and professional He is the best. Lenora does a great job taking care of breakfast and ensuring all the food is well prepared. She has a cheerful personality and checks to make sure the food is satisfactory. Lastly, the General Manger Mohammed, is very personable and always checks to make...

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Helpful?
2Thank Bancroft M
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Wow, thank you, thank you. We love knowing our team provided you with an excellent experience. We invite you back to visit soon.

Colchester, Connecticut
Reviewed 27 January 2016 via mobile

Stayed over one night. Pros: central location, loved the room, hot breakfast included with stay. Cons: $14/night extra for parking, which is valet only. Wasn't too thrilled with that. And the walls of our room were very thin. I was woken up at 1am by our 20 something female neighbors and seriously it sounded like they were in our room....

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Helpful?
3Thank Amanda V
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Your business is much appreciated. Because we are a downtown property, parking is very limited. We offer valet to all of our guest, to ensure your vehicle is safe and secure. The parking fee is listed on your reservation when booking through Hilton.com, so we hope you were able to view this prior to arrival. We hope you had a...

New Jersey
Reviewed 22 January 2016

Stayed at this Hotel for a recent Business trip. Hotel is very convenient to downtown Albany and within walking distance of Empire Plaza and Union Times Center. Also the rooms are priced about 30% less than other downtown hotels of the same caliber. I was able to check in the day before and chose my room with my Honors Account....

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1Thank jamesunt
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for being a Hilton Honors guest! We appreciate your loyalty to our Hilton branded hotels. Our property is undergoing a small facelift, so we appreciate your comments as we are making a few changes to better serve our future guest. We appreciate you and your business.

new york
Reviewed 21 January 2016

I haven't even stayed there but the interaction I have had with the front desk is enough to make me want to reconsider. My supervisor sent a credit card authorization last week. Today I call to double check and the guy barely speaks English and keeps putting me on hold. Finally transferred to someone else who says they will email...

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3Thank vacababy101
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are sorry you experience a glitch in receiving a cc auth. We will address this with our team, so we do a better job with communication coming from admins as well as guest. Thank you for letting us know you had this experience, so we can correct it quickly.

Monroe, New Jersey
Reviewed 20 January 2016 via mobile

Elsie and Lenora are 2 of the nicest people I have ever met. They make you feel like you are in your own kitchen while you are in there presence. I would stay at this hotel just because of them two ladies Rest of the staff are really nice also especially Wally on the night shift

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2Thank Jarhead3083
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for taking time to post this review and mention our team members. We love hearing they gave you a memorable experience, while at our property. It has been our pleasure having you as our guest!

Boca Raton, FL, United States
Reviewed 20 January 2016

Very nice hotel with a good location and easy access to Palace Theater, downtown, and Time Union Center. Stayed at this hotel for business and after long days of working I knew I would get a good sleep every night. Many very good restaurants to choose from nearby. Very comfortable bed but the pillows were way to soft. Greeted by...

Review collected in partnership with Hampton
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1Thank Will F
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for being our guest. Your business is much appreciated!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Region: United States > New York > Albany
Price Range: $161 - $315 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com, Priceline and Travelocity so you can book your Hampton Inn & Suites Albany - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn And Suites Albany - Downtown
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Albany - Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Albany - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on Floor 7!”
 of 5 bubbles kouthit, 20 Dec 2016 | Read review
“Go to another hotel”
 of 5 bubbles Texaslady6000, 2 Sep 2016 | Read review
“I asked for a quiet room and gor one.”
 of 5 bubbles Nonaleyone, 26 Aug 2016 | Read review
“Request a higher floor away from the front of the building, otherwise you'll have flood lights in the room.”
 of 5 bubbles 555teresas, 23 Aug 2016 | Read review
“room away from elevator quieter”
 of 5 bubbles 601georgec, 9 Aug 2016 | Read review
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