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Hampton Inn & Suites Albany - Downtown

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#9 of 50 Hotels in Albany
Certificate of Excellence
GreenLeadersBronze level
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Hampton Inn & Suites Albany - Downtown
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908 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Albany - Downtown
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Showing 892: English reviews
2 reviews
Reviewed 6 January 2016 via mobile

This hotel, in the heart of historic downtown Albany, NY is warm, intimate, elegant and immaculate. I spent a night because the pipes froze at my home. I was exhausted and I felt ill. I treated myself to a King Studio Suite. It was heaven. The bed and linens were so soft and relaxing. The design of the room is... More 

Helpful?
Thank Valerie J
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are happy we were able to help you during the recent cold weather. Its a great place to rest and relax and allow our team to take great care of you. We hope you return for another "staycation" during the warmer weather. More 

1 review
Reviewed 6 January 2016 via mobile

We really appreciate having a holiday retreat where we are able to bring our dogs with us. It has a well maintained and tasty breakfast buffet that we were able to enjoy before a short drive to Stratton. I even used the relaxation room's steam room before going to the palace theatre for a show. The staff even remembers your... More 

Helpful?
Thank Nora Lanie S
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are excited to hear you and your four legged babies had a nice visit with us. Thank you for choosing us during the holidays. We hope you consider us again soon. More 

Boston, Massachusetts
Level Contributor
263 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 218 helpful votes
Reviewed 5 January 2016

We have stayed here in the past and liked it...but what really delivered for us was Elsie's hospitality. We like Hampton Inn's and this one is one of the better ones but there are minor issues with cards and then cards again. The power went out for over an hour. Parking is pretty expensive for Albany too. Honestly if it... More 

Helpful?
Thank troy mcclure
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your kind words about our team member Elsie. We take great pride in our staff and how we treat our guest. Its refreshing to hear from our guest and know our team members made the impact to have you remain our guest. Thank you for your business, we look forward to welcoming you back soon. More 

Vermont
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 January 2016

It was New Years Eve 2015...paid a premium rate compared to outlying hotels....upon arriving I was told that the parking lot was full and that I would have to park "just up the hill" in the Hilton parking garage...and then a taxi would bring us back down to the Hampton....this was all expalined to me very quickly and in very... More 

Helpful?
1 Thank Chris M
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for taking time to let us know about your recent experience. We are very sorry you had a less than exceptional experience. Being a downtown property, we do get very busy on holiday weekends, especially New Years. We appreciate you and your business. We take your review very serious and will address these concerns and ensure we correct... More 

Troy, New York
Level Contributor
208 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 2 January 2016

We splurged for a one bedroom suite(#318) on the limited access floor. The bathroom was very spacious with a whirlpool and wall TV. There was a separate bedroom and a nice size living room. The bed was comfortable and the room was located at the end of the hallway which was quiet. The hotel is in a good location with... More 

Helpful?
1 Thank sealover12
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your business. We are pleased you enjoyed the king suite. We hope you consider us again in the near future. More 

New York City
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 December 2015

I went this past weekend to visit family and I have to say it was hard finding a hotel, kid friendly and that actually had availability, while we drove up to Albany. What a great choice! I have a set of triplets and a nephew, all toddlers. Room - Super clean! Staff - Friendly! And the breakfast was very good,... More 

Helpful?
1 Thank Liz1971
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We are pleased you chose our property for your recent visit. Thank you for your business. We hope to always be your hotel of choice every time your travels bring you back to our area. More 

Syracuse, New York
Level Contributor
72 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 December 2015

My husband booked a king studio sofa bed. There were two queen beds, a refrigerator and microwave. The upholstered benches and chair were severely water-marked, as if they'd been in a flood. The windows were filthy and the spotlight for the exterior hotel wall sign shone directly into our window. Breakfast was good with several choices for all kinds of... More 

Helpful?
1 Thank luv2travel48713
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate you and your business. We do hope you enjoyed your accommodations. Your business is very important to us, so thank you for choosing us. We hope to be more than a 1 night stay, so if your travels bring you back to our area, we hope to see you again. More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 December 2015

I came to Albany to visit my grandson and chose this hotel for us to stay in. We enjoyed our room so much we decided to stay another night! The hotel was clean with spacious rooms. The complimentary breakfast was delicious and plentious. The service of the staff was professional, respectful and courteous. I will definitely return to this hotel.... More 

Helpful?
3 Thank Lisa L
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for your business. We are thrilled you stayed for an extra night. We can not wait to welcome you back soon. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 December 2015 via mobile

downtown Albany is great place and this Hampton is an awesome location love the staff always greeting Mohammed the GM very nice man great service and the receptionist are awesome thanks robin and Charlie great staff will recommend for friends and family thanks

Helpful?
3 Thank johnny n
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

We appreciate you and your kind review. Thank you for choosing us. We hope you continue to be our guest, when your travels bring you back to our area. More 

New Hampshire
Level Contributor
145 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 20 December 2015

Just an overnight stay while passing through the area. Room was clean and comfortable with free wi-fi and free breakfast. Parking was very limited at the front of the hotel and finding parking was somewhat confusing.

Helpful?
2 Thank zippo46
Michelle W, Public Relations Manager at Hampton Inn & Suites Albany - Downtown, responded to this review

Thank you for making us your stop over during your recent travels. Being a downtown property, parking is limited. Good news is, we offer valet in our own secured lot right outside our back entrance. We look forward to having you back in the near future. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Restaurant
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The upscale downtown Albany hotel features 121 lavishly-appointed guest rooms, 35 suites with microwaves and refrigerators, eight whirlpool suites and one executive 2-room suite. The new hotel boasts wired and wireless Internet access, complimentary On the House® hot breakfast, on-site exercise facility with sauna and steam room, plenty of meeting space (we specialize in law firm deposition meetings), fresh hot coffee and tea in the lobby 24/7 and, of course, Hilton HHonors® points and miles for your stay. Eleven accessible rooms are available. All rooms and suites are smoke free and feature the Clean and Fresh Hampton Bed™. Welcome to Albany’s brightest new star!Yono’s Restaurant, and dp, an American Brasserie, share space near the entrance of the Hampton Inn & Suites! Just a step through the doorway for hotel guests, this upscale fine-dining restaurant features creative continental and Indonesian cuisine for a memorable dining experience.The Hampton Inn & Suites Albany Downtown is centrally and conveniently located to many downtown attractions, government buildings and points of interest. Business travelers will enjoy easy access to the area’s many businesses and corporations. ... more   less 

Additional Information about Hampton Inn & Suites Albany - Downtown

Address: 25 Chapel Street, Albany, NY 12210
Region: United States > New York > Albany
Price Range: $160 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Albany - Downtown 2.5*
Number of rooms: 165
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Hotels.com, Priceline, Cancelon, Odigeo and Travelocity so you can book your Hampton Inn & Suites Albany - Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn & Suites Albany - Downtown Hotel Albany
Hampton Inn And Suites Albany - Downtown
Hampton Inn Hotel Albany
Hampton Inn Albany
Albany Hampton Inn
Hotel Style:
#3 Green Hotel in Albany
#5 Business Hotel in Albany
#6 Family Hotel in Albany
#8 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Albany - Downtown staff and other travellers.
7 questions
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Questions? Get answers from Hampton Inn & Suites Albany - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go to another hotel”
 of 5 bubbles Texaslady6000, 2 Sep 2016 | Read review
“I asked for a quiet room and gor one.”
 of 5 bubbles Nonaleyone, 26 Aug 2016 | Read review
“Request a higher floor away from the front of the building, otherwise you'll have flood lights in the room.”
 of 5 bubbles 555teresas, 23 Aug 2016 | Read review
“room away from elevator quieter”
 of 5 bubbles 601georgec, 9 Aug 2016 | Read review
“Become HHonors member to be able to choose your room.”
 of 5 bubbles FredericT379, 20 Jul 2016 | Read review
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