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CrestHill Suites Albany

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CrestHill Suites Albany
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437 Reviews from our TripAdvisor Community

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Showing 426: English reviews
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Canandaigua, NY
Reviewed 2 days ago NEW

Whenever we go to Albany, we always stay at Cresthill. Their rooms/suites are always clean and they are pet friendly. We ran into an issue with and upcoming reservation, not Cresthill's fault, but the fault of an online third-party reservation website, whom I shall not name. Eunice, who was on the desk that evening, jumped through hoops trying to make...

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Helpful?
Thank cam970
Gouverneur, New York
Reviewed 3 days ago NEW

Perfect location to stay when visiting my daughter at UALBANY. The rooms are large enough for the family to hang out together yet have our own space. The kitchenette makes it nice to be able to prepare a home cooked meal for college kids when they aren't able to get home often. Also plenty of shopping and restaurants near by....

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Thank debramatott
Lewistown, Pennsylvania
Reviewed 1 week ago

Not a bad place. Was missing can opener. Also need to make sure you know when to be at breakfast, and arrive more than fifteen minutes before the end. They allow things to get cold, and even if u are in the middle of eating they are taking away the food.

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Helpful?
Thank Itsmechad
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, We appreciate you taking your time to write a review for our hotel. Our sincere apologies for the breakfast not being hot during the breakfast hours and the closing of the breakfast earlier than the time mentioned. I have already had a talk with our breakfast host to make sure such occurrence do not happen in future. As...

Madrid, Madrid, Spain
Reviewed 1 week ago

We enjoyed a 1st floor studio in the all suites hotel. The room was clean and the kitchenette in excellent shape. The bed was actually super comfi, one you would expect direct out of a super expensive luxury hotel. The breakfast was minimal but good. Excellent fruit, good waffle maker and your standard cereals. They even had a social hour...

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Helpful?
Thank Chad D
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Chad, We appreciate you taking some time off your day to write a review for CrestHill Suites. We are glad to hear that you enjoyed your stay, specially our comfortable beds. We are currently working on improving our breakfast with the newly renovated lobby and breakfast area and we hope to have it in operation soon. Thanks again for...

Queens, New York
Reviewed 3 weeks ago

Really liked the room everything good. I was surprised the cleaning lady knocked on the door around 930am a second knock came around 1015am when check out is 12noon. Her response was just checking. Other than that I really likedthe studio room.

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Helpful?
Thank wgarcia513
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, Thank you for taking your time to review CrestHill Suites. We are glad to hear that you enjoyed your stay at CrestHill. Our sincere apologies that you were disturbed before the checkout time. We have addressed the issue you mentioned with the housekeepers to better our service. We hope to see you again when travel brings you back...

Brooklyn, New York
Reviewed 4 weeks ago

Spacious, cozy, fully equipped suite with couch, armchair, bath, TV in bedroom and in living room/kitchen area, hot breakfast for a bargain price. Will definitely stay here again next time I'm in Albany

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Helpful?
Thank X9419ZAkevinw
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, Thank you for taking your time to write a nice review about CrestHill Suites. We are glad to hear you enjoyed our accommodations. We hope to see you soon. Regards, Pratik Patel

Buffalo NY
Reviewed 11 February 2017

First time visitor last week (Thursday -Saturday 2/2-4), with a college basketball team! Booked 11 rooms and the room that me and 2 others were in was a 2 bedroom suite. 1 bedroom came with 2 queens, tv and full bathroom. The other bedroom was a king bed, tv and full bathroom. The common area had a sofa, full kitchen,...

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Helpful?
Thank AOEJR
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest, Thank you for taking your time to write such a nice lengthy review and praising our service. We greatly appreciate it. Traveling with a team or a group is always a stressful endeavor and I hope we were able to provide customer service that would lessen some of that stress. We look forward to another opportunity to host...

Norway, Maine
Reviewed 18 January 2017

A good experience overall. Pleased with the room and front desk service. The breakfast leaves a bit to be desired. Everything was tepid: milk for cereal, water for oatmeal, gravy for biscuits. Wish there were restaurants closer.

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Helpful?
Thank Traveler04268
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Guest. Thank you for taking your time to write a review for our property. I am glad to hear you were pleased with the room and our Front Desk service, I will be happy to let them know. We want you to know that we are working on improving our breakfast, thanks for your feedback. There are multiple restaurants...

West Bromwich, United Kingdom
Reviewed 15 January 2017

Although I only stopped 2 nights this hotel is clean, comfortable and the front desk staff are very helpful and friendly. There is a pool and the hotel offers a complimentary breakfast - if some what basic.

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Helpful?
Thank Malcolm K
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Malcolm, Thank you for your kind words and complements. We appreciate you taking you time to write a review about our hotel and also nice to hear that you highlight our team members efforts who work hard to provide best customer service possible. I will be sure to let them know. Regarding breakfast, you will be happy to know...

York, Maine
Reviewed 15 January 2017

What a pleasure this suite had plenty of room! A Kitchen well stocked ....two full bedrooms with extremely comfortable beds one king and two full beds ..three tvs..could easily see a small family staying here. It is very clean and very comfortable! Right off the highway but quiet. It seems like this could be a nice retreat for a business...

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Helpful?
Thank BethMurphy2014
Pratik P, General Manager at CrestHill Suites Albany, responded to this review

Dear Beth, Thank you for sharing your experience at CrestHill Suites with rest of the Tripadvisor community, we greatly appreciate it. We are glad to hear you enjoyed our Two Bedroom Suites as they truly are very spacious. We try our best to make our guest feel at home and comfortable. Once again, thanks for your kind review. We hope...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Albany

Address: 1415 Washington Ave, Albany, NY 12206-1093
Region: United States > New York > Albany
Price Range: $131 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Albany 3*
Number of rooms: 94
Reservation Options:
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Also Known As:
Cresthill Suites Albany Hotel Albany
Cresthill Hotel Albany
Albany Cresthill Hotel
Hotel Style:
#11 Romantic Hotel in Albany
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Albany staff and other travellers.
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4 months ago
Hudson River Valley, New York
over a year ago
Hamilton, Canada
over a year ago

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Questions? Get answers from CrestHill Suites Albany staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To get a good room, go to a different hotel!!”
bswietlik, 5 Dec 2016 | Read review
“The hotel is all suites; you can't go wrong with any room.”
518susanq, 2 Nov 2016 | Read review
“Go to Expedia or HotelsTonight and ask them to match the rate.”
makoshikousuke, 30 Oct 2016 | Read review
“ll the rooms here are full suites with kitchens”
gregorylR998OF, 5 Sep 2016 | Read review
“washington ave side is quieter”
jintsrool, 23 Aug 2016 | Read review
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