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Booked via booking.com, received confirmation. Upon showing up with our 2 children we were rudely turned away (bad day at the reception counter?) because there was no availability. We showed our booking and were told "that's your problem". In fact, it's not the customer's problem....More
We took the large room that was comfortable for 4 adults. Room was clean and staff was friendly. Breakfast was good. Tub was stained (from oil workers) but was clean. Well worth the stay. Would definitely stay there again!
The staff was very friendly and helpful. The hot breakfast is very good for a continental meal. The rooms are quite comfortable with a fridge and microwave.
Con- The mattresses were not very good at all. Both the queen beds in our room felt like...More
First let me say that the Front Desk Clerk named Sammie was the friendliest person there. Location for where I was going while in Artesia and the government rates are the only reason I stayed here. If I ever have to go to Artesia again,...More
For some reason we were given the handicapped room which smelled terrible. I don't know if this was becaused I booked online though a booking service but I am not disabled and shoud not have been even considered for this room. I definitely did not...More
Response from Sammie V | Property representative |
Thank you for your inquiry. Yes, we have 2 rooms with balconies and an outdoor pool. The pool will open around the 1st of May. All of our rooms have a table, refrigerator, microwave, coffee pot, flat screen TV, and either... More
Thank you for your inquiry. Yes, we have 2 rooms with balconies and an outdoor pool. The pool will open around the 1st of May. All of our rooms have a table, refrigerator, microwave, coffee pot, flat screen TV, and either 1 King bed or 2 Queen beds.