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Mercure Padang

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410 Reviews from our TripAdvisor Community

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Showing 244: English reviews
Jakarta, Indonesia
Reviewed 23 October 2015

Mercure Padang's expansive driveway and lobby bespeak of this property's uniqueness in the Mercure portfolio. Take a flight of stairs (or the elevator) up and one comes to the very pleasant pool/Atlantis restaurant area. A family event brought me back to Padang, and I am very glad I chose to stay at the Mercure. It is not in the very...

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Helpful?
Thank FGunawan
MercurePadang, Manajer Umum at Mercure Padang, responded to this review

Dear Mrs. FGunawan, Warmest Greeting from Mercure Padang... Thank you for sharing your feedback, definitely I will share your comment and input to my team. We will follow up the issues and make sure that will not happen again in the future. We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure...

Jakarta, Indonesia
Reviewed 21 October 2015

Its my first time to Padang, and have a meeting in the Mercure Padang. The room was great, big, clean and convinient, i like the room design, especially the amenities, its different. The meeting room was good too, its too bad can enjoy the beach since still affected by smoke from the neighbour province.

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Helpful?
Thank dhe_mulyani
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mrs. Dhe_mulyani, Warmest Greeting from Mercure Padang... Thank you very much for taking the time to write such a detailed review of Mercure Padang. It is a great pleasure to hear that you enjoyed your stay with us and had a beautiful experience with our services. All of Mercure Padang staff always happy to know that our guests are...

Indonesia
Reviewed 19 October 2015

Back again to this hotel same like back home. They know my habit and my special treatment for cleanness , and convenient. The team make sure that all inside my room is ready, like net connection, and others is excellent . That is make me fell not tired even travelling alot. Pak Azhwar always understand what I need, and easy...

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Helpful?
1Thank oetami
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Dr. Oetami, Warmest greating from Mercure Padang... Thank you for staying with us recently and spending some of your time to share your feedback on Tripadvisor. We are delighted to hear your great comment. We will share your comments with our team. At Mercure Padang we strive to provide a superior service experience for every valued customer, therefore your...

Jakarta, Indonesia
Reviewed 3 October 2015

this is one of the best hotel in Padang City. Its very close to the beach. The room is nice and big, breakfast is great, and their swimming pool is very nice. i also rented a car from the hotel, can pay it with cc.

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1Thank aji s
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mr. Aji S, Warmest Greeting from Mercure Padang... Thank you for sharing your feedback, definitely I will share your comment and input to my team. We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback from our valued guests like you. It is our goal that all...

Johor Bahru, Johor, Malaysia
Reviewed 20 September 2015 via mobile

It's a new hotel & also facing the ocean. No beachfront. Go for the higher floors. Breakfast is acceptable considering it is a 3 star hotel to my standards. Staff is courteous & friendly. Will definitely stay in this hotel again. For reflexology services, please book early because they have only a few therapist on duty. Overall stay experience is...

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1Thank Yap W
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mr. Yap w, Warmest Greeting from Mercure Padang, Where sunrise and sunset collide! First Of all I would like to say thank you for taking the time to tell us about your experience at the Mercure Padang. I will share your comments with our team. At Mercure Padang we strive to provide a superior service experience for every valued...

Greater Perth, Australia
Reviewed 17 September 2015

We were forced to overnight in Padang due to cancellation of local charter flights due to smoke. We're pleasantly suprized by the quality of the mecure. Everything you would expect from a modern 5 star hotel with a beautiful pool area on the ocean front in Padang.

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1Thank Bonescotney
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mr. Bonescotney, Warmest Greeting from Mercure Padang... Thank you for sharing your feedback, definitely I will share your comment and input to my team. We very much appreciate your comments regarding your stay at the Mercure Padang. It is always a pleasure to receive positive feedback from our valued guests as like you. It is our goal that all...

Reviewed 10 September 2015 via mobile

Just like another Mercure, the room is nice, big enough and clean. But their food are not good, it's not delicious at all. And the staff are very slow moving, I can't help with that. The worst is, the rest rooms in lobby level have the broken flush with no attentioN, so when my friends came in, there still dirty...

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Thank Radita Dwisepti... A
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mr. Raditia Dwisepti... A, Warmest Greeting from Mercure Padang... Thank you for the comments that you write on TripAdvisor about your staying at Mercure Padang. This is one valuable source of inspiration to receive feedback from our valued guests. Herewith, please allow us to apologize for your experience during your stay at Mercure Padang. This is a serious concern...

Reviewed 10 September 2015 via mobile

Not too bad really, room was clean enough and well appointed for price. Bathroom was getting a little tired. Bar pool side and restaurant served pleasant food with good service. Good for Indonesia in a small city, pretty handy to the airport about 30 minutes on a good run.

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Thank Julian H
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mr. Julian H, Warmest Greeting from Mercure Padang, Where sunrise and sunset collide! We would like to thank you for choosing Mercure Padang as your accommodation choice for a visit to the city of Padang and for taking the time to share your comment with us. Herewith allow me to apologize for the inconvenience that have occurred during your...

Jakarta, Indonesia
Reviewed 2 September 2015

i stayed for 1N on 13 Aug 2015 for business trip. i have been staying in other Mercure hotel with good experience but NOT this one.. airport pick up arrangement was very inconvenience that i have to confirm 3 (three) times. At the day i arrive at the airport, text message from driver "what time will you arrive ?", again...

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Thank Harvian
MercurePadang, General Manager at Mercure Padang, responded to this review

Warmest Greeting from Mercure Padang, Where sunrise and sunset collide! We would like to thank you for choosing Mercure Padang as your accommodation choice for a visit to the city of Padang and for taking the time to share your comment with us. Herewith allow me to apologize for the inconvenience that have occurred during your stayed with us, inputs...

Bogor, Indonesia
Reviewed 31 August 2015

Hotel Mercure Padang is located on the beach. The hotel is very close to the seafood restaurants on the beach for evening dining. The hotel is very slick and interior design in the rooms are also well-organized and clean. The menu for breakfast is quite varied with a blend of local and international cuisine menu with good service from the

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Helpful?
Thank Jahja Hendrawan S
MercurePadang, General Manager at Mercure Padang, responded to this review

Dear Mr. Jahja Hendrawan S, Warmest Greeting from Mercure Padang, Where sunrise and sunset collide! First of all I would like to say thank you for taking the time to tell us your experience at Mercure Padang. It was a pleasure to have you as our guest. I will share your positive comments with our team. At Mercure Padang we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Mercure Padang, where sunset and sunrise collide, affordable comfort with beautiful Padang beach view is the gateway to your business trip and leisure in West Sumatra. ... more   less 

Additional Information about Mercure Padang

Address: Jl. Purus IV no. 8, Padang 25115, Indonesia
Region: Indonesia > Sumatra > West Sumatra > Padang
Price Range: $68 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Padang 4*
Number of rooms: 146
Reservation Options:
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Hotel Style:
#1 Luxury Hotel in Padang
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Padang staff and other travellers.
1 question
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Providence, Rhode Island

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Questions? Get answers from Mercure Padang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean views are always a dream...especially with the sunsets”
 of 5 bubbles brucef779, 20 Nov 2016 | Read review
“I don't smoke so I ask to stay in no smoking floor.”
  • Room view
  • Bed
  • Table and minibar
 of 5 bubbles conanb34, 18 Nov 2016 | Read review
“Ocean view room is nice”
 of 5 bubbles amelgun31, 6 Nov 2016 | Read review
“choose the room which have an ocean view”
 of 5 bubbles Nio0502, 12 Oct 2016 | Read review
“Room overlooking the sea is really nice”
 of 5 bubbles Rheizka, 30 Sep 2016 | Read review
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