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Grand Mercure Maha Cipta Medan Angkasa

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Jl. Sutomo no. 1, Medan 20235 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (459)
Room & Suite (138)
Dining (46)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
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Updated 13/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 13/04/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 413 hotels in Medan
Location
Cleanliness
Service
Value
Travellers' Choice
The first five star hotel in Medan which located right in the business and shopping district, the hotel is conveniently accessible for leisure and business. Approximately 39 km from the hotel, a 60 minutes drive away from Kualanamu International Airport and a few minutes distance from Train Station (Airport Railink Services). Unrivaled spacious rooms for everyone, equipped with complimentary Wi-Fi and contemporary furnishing, luxurious bedding and flat-panel TV. Our Grand Ballroom can accommodate up to 1200 persons.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Airport transportation
Parking
Wifi
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Snack bar
Wine / champagne
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Full body massage
Massage
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Soundproof rooms
Air conditioning
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bidet
Bathrobes
Safe
Seating area
Sofa
Telephone
VIP room facilities
Bottled water
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Chinese, Indonesian and 1 more
637Reviews6Q+A50Room tips
Traveller rating
  • 274
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  • 114
  • 39
  • 22
Time of year
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Language
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Popular mentions
Dwi Handa wrote a review 19 Jan
Malang, Indonesia3 contributions
They have a good hygiene, and good covid protocol. A great place and safe to spend your time with family. a super clean and room with complete amenities. spacious lobby, all the staff were very kind and very helpful . the Front office team are greatest especially Dewi who handle our thingy very well. the definitely will come back
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Date of stay: December 2021
Value
Location
Service
Helpful
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Response from General Manager, Owner at Grand Mercure Maha Cipta Medan Angkasa
Responded 5 days ago
Dear our beloved guest, Thank you for this lovely review. It is a real pleasure to know that you spend a good time! Happy to read that our room was convenient to you and enjoy our service. I will pass on your words of praise to Dewi our Guest Experience. This will serve as an encouragement as we continue to improve our standards of service. We are looking forward to welcoming you again soon! Best Regards, Rachmad Suwardi General Manager
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Nurasiyah wrote a review 6 Jan
1 contribution
Great hotel and very friendly staff especially Fanny. We get upgrade room. Big room and a great aminities. Great breakfast selection. Swimming pool so nice. i really want to stay back to this hotel when i come to Medan.
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Date of stay: January 2022Trip type: Travelled with family
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Response from General Manager, Owner at Grand Mercure Maha Cipta Medan Angkasa
Responded 2 weeks ago
Tamu kami yang terhormat, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di Grand Mercure Medan Angkasa. Sangat menyenangkan bagi kami untuk menerima tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan sama memuaskan seperti kunjungan sebelumnya. Hormat kami, Rachmad Suwardi General Manager
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maria wrote a review 3 Jan
Jakarta, Indonesia2 contributions
Great Hotel to stay in with very friendly staff. Great food selection. Big room and with a great amenities to offer. Wonderful lobby. Vivi in reception very informative and friendly. Recommended. Thank you
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Date of stay: November 2021
Cleanliness
Service
Trip type: Travelled on business
Helpful
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Response from General Manager, Owner at Grand Mercure Maha Cipta Medan Angkasa
Responded 3 weeks ago
Dear our beloved guest, Thank you for this lovely review. It is a real pleasure to know that you spend a good time! Happy to read that our room and food was convenient to you and enjoy our service. I will pass on your words of praise to Vivi our Front Desk Agent. This will serve as an encouragement as we continue to improve our standards of service. We are looking forward to welcoming you again soon! Best Regards, Rachmad Suwardi General Manager
Read more
Queen L wrote a review 3 Jan
Bekasi, Indonesia6 contributions
I was concerned to travel during this pandemic, but no doubt! The safety health protocols in this hotel were implemented so well. i booked for an premiere. Large bed, clean and well maintained. Breakfast at Orchid restaurant was great, foods selection was a lot. All staff was so attentive and super friendly. thank you for mbak Fanny and mas Herbet for the great service. hopefully we can travel back to Medan and see you both again.
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Date of stay: December 2021Trip type: Travelled as a couple
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Response from General Manager, Owner at Grand Mercure Maha Cipta Medan Angkasa
Responded 3 weeks ago
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Medan Angkasa. It is always a pleasure to receive positive feedback. happy to read that you enjoyed our spacious room and delicious foods. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. During pandemic, we highly respect the security and safety of our guests during their stay. We have implemented health protocols according to Accor standards (ALLSAFE) and CHSE which are government programs. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Rachmad Suwardi General Manager
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Grace wrote a review Dec 2021
Jakarta, Indonesia3 contributions
Excellent service during my stay for 2 days. Their staff named Fadliy working for Housekeeping really kind, passionate, and very professional taking care my room during my stay and also maintain COVID-19 protocol which is really important now days. Nice bed, clean room, nice and clean towels, enough parking space. thank you for Ifa and vivi as well for their hospitality
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Date of stay: November 2021
Rooms
Location
Service
Trip type: Travelled on business
Helpful
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Response from General Manager, Owner at Grand Mercure Maha Cipta Medan Angkasa
Responded 3 weeks ago
Dear our beloved guest, Thank you for this lovely review. It is a real pleasure to know that you spend a good time! Happy to read that our room and food was convenient to you and enjoy our service. I will pass on your words of praise to Fadly, Ifa and Vivi our Housekeeping and Front Office team. This will serve as an encouragement as we continue to improve our standards of service. We are looking forward to welcoming you again soon! Best Regards, Rachmad Suwardi General Manager
Read more
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PRICE RANGE
USD 36 - USD 57 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grand angkasa international medan
FORMERLY KNOWN AS
Grand Angkasa Medan managed by AccorHotels
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
266
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Frequently Asked Questions about Grand Mercure Maha Cipta Medan Angkasa
Which popular attractions are close to Grand Mercure Maha Cipta Medan Angkasa?
Nearby attractions include Center Point Mall (0.7 km), Bukit Gajah Bobok (1.1 km), and Wonders Water World (1.1 km).
What are some of the property amenities at Grand Mercure Maha Cipta Medan Angkasa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Mercure Maha Cipta Medan Angkasa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Mercure Maha Cipta Medan Angkasa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Mercure Maha Cipta Medan Angkasa?
Yes, free parking is available to guests.
What are some restaurants close to Grand Mercure Maha Cipta Medan Angkasa?
Conveniently located restaurants include Bistronomix, Marriott Cafe, and Jade Chinese Restaurant.
Are there opportunities to exercise at Grand Mercure Maha Cipta Medan Angkasa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Grand Mercure Maha Cipta Medan Angkasa have airport transportation?
Yes, Grand Mercure Maha Cipta Medan Angkasa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Mercure Maha Cipta Medan Angkasa?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Mercure Maha Cipta Medan Angkasa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Grand Mercure Maha Cipta Medan Angkasa?
The staff speaks multiple languages, including English, French, Chinese, Indonesian, and Malay.