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Hotel Santika Premiere Dyandra

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Hotel Santika Premiere Dyandra
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518 Reviews from our TripAdvisor Community

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Showing 278: English reviews
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Medan, Indonesia
Reviewed 1 week ago NEW

Satisfied with the staff service, cleaning service, and when the wifi is down, the IT staff take a quick response to solve it. Breakfast is great and satisfied with the atmosphere at the outdoor/poolside and also the location is in the middle of the town and easy access to everywhere.

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Helpful?
Thank verahalim
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this review

Dear Ms. Verahalim, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for giving us such a great rate and review at Tripadvisor.com. We are happy to welcome and serve you as our valued guest and hope you could enjoy more positive experience with us during stay in Medan. See you soon and enjoy your day. Guido...

Reviewed 1 week ago

the hotel is in the center of the city, which is good. I have no complain about the service, but the room is a little bit small for 4* hotel, there is no mini refrigerator available in the room, and the AC was not so cool. there are buzzing sound in room on 12th floor, it comes from the AC...

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Helpful?
Thank Patricia G
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this review

Dear Ms. Patricia G, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for sharing your experience with us at Tripadvisor.com. We acknowledged that you've had some minor problems with your Superior Room. We have Deluxe Room that basically provide more complete amenities such as mini bar, hairdryer, etc. Hope you could stay again in the future...

Jakarta, Indonesia
Reviewed 1 week ago

Decided to come back and give it a try. Stayed for 3 nights and overall experience was positive. Room has shown its aged with worn out sofa but still well maintained. Room design does not reflect 4* hotel but bathroom kept clean with plenty of amenities. Staffs were helpful in accommodating your needs, i.e. request for bottle water. Breakfast has...

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Helpful?
Thank Majuw
Denpasar
Reviewed 2 weeks ago

as usual, santika is my preferred hotel ...even though my deluxe room is smaller than other santika's i''ve stayed before, the location, food and services is great. with the cost 100k for hotel guests they provide excellent menu of buffet dinner. worth every penny. sincere attention and good handling from the charming duty manager & staffs when i got small...

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Helpful?
Thank s0nny39
Bandar Baru Bangi, Malaysia
Reviewed 2 weeks ago via mobile

beautiful hotel & clean! staf are friendly at d front desk last but not least, restoren at level 3, are huge area n food soooo deliciousss.. & of course i will come again & bring my family members here.. nothing to say much unlesss, beautiful hotel, clean, beautiful.. i give u 🖐⭐️⭐️⭐️⭐️⭐️😁😁😁😁

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Helpful?
Thank juekrol
Jakarta, Jakarta Raya, Indonesia
Reviewed 2 weeks ago

I came to Medan last week for my business trip. I used to stay at Santika in other cities, but I didn't expect that the one in Medan has a very tiny room. It looks like budget hotel for that Santika kind-of price. The cleanliness was okay, the breakfast experience was good especially on traditional dishes station. The dimsum station...

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Helpful?
Thank zeanettee
Singapore, Singapore
Reviewed 3 weeks ago via mobile

I bought 2 nights accommodation via Dwidaya tour, request king bed and non smoking room Check in hotel, they assigned me a smoking room, I didn't realised that, until when I enter the room , I can smell the cigarette, I ask the check in counter, why assigned me smoking room , she reply me all non smoking room was...

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Helpful?
Thank JoonLim
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this review

Dear Mr. JoonLim, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. Thank you for giving us such a good reminder at Tripadvisor.com especially about the reservation through travel agent. We will improve better coordination with the travel agents especially about our smoking/non smoking room availability to make sure all of our guest get their request. We really apologize...

Jakarta, Indonesia
Reviewed 3 weeks ago

this is my second time stay here, very love the hotel, good location, and if you like reading book, you have to choose this hotel. because in this hotel are Gramedia bookstore. breakfast also good. its nice to stay here

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Helpful?
Thank fahmi a
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this review

Dear Mr. Fahmi A, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. We really delighted to hear your comeback for the second time and still had a great experience to be shared at Tripadvisor.com. Hope you could be our loyal guest as Santika Important Person and have our privileges of Santika Indonesia Hotels & Resorts. Glad to serve...

Jakarta, Indonesia
Reviewed 4 weeks ago

I stayed at Santika Medan on a business trip. The hotel is claimed to be a 4-star hotel, but it looked more like 3-star. The flowers and plants in the lobby are from plastic and flooring in the room does not have 4-star quality. Even more so the bathroom, there is no bathtub, only shower with simple tiling and toiletries....

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Helpful?
Thank AISuwono
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this review

Dear Mr. AISuwono, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. We are glad to hear your comments especially about our quality of products and service. For plants and flowers, we always put forward the freshness as Santika's standard so that we have to use real flowers and plants in all hotel area especially in public area. But...

Kuala Lumpur, Malaysia
Reviewed 4 weeks ago

Pros - modern, clean, spacious, good air conditioning, good hot shower, writing desk, very good service and friendly staff, I'm very amazed by their approach and attitude right from check in to check out & also during breakfast, good location - waking distance to Sun Plaza & Merdeka walk, LCD TV with USB, 4 bottles of complimentary drinking water per...

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Helpful?
Thank waran187
Santika Premier... D, General Manager at Hotel Santika Premiere Dyandra, responded to this review

Dear Mr. Waran187, Warm greetings from Santika Premiere Dyandra Hotel & Convention Medan. We are glad to have a guest like you since you gave us such a positive share in Tripadvisor.com. We take note on the ventilation and our management already make an improvement regarding this issue, and about the location of the phone, just share with us the...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hotel Santika Premiere Dyandra

Address: Jln. Maulana Lubis no. 7, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $72 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Santika Premiere Dyandra 4*
Number of rooms: 324
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Medan
#4 Business Hotel in Medan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Santika Premiere Dyandra staff and other travellers.
3 questions
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Questions? Get answers from Hotel Santika Premiere Dyandra staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on 12th floor are not the best choice because you can hear the buzzing from the AC located on the top floor of the hotel.”
patriciagA7744YY, 11 Apr 2017 | Read review
“Corner suites are not that large and a bit warmer if you get to face the sun.”
  • Premier room, Santika
iamsuhaini, 10 Feb 2017 | Read review
“select a room near the elevator it easier for you”
231akbari, 9 Jan 2017 | Read review
“Rooms facing the pool are beautiful”
scottbarnard66, 27 Dec 2016 | Read review
“choose upper level room to get good view of medan city.”
bamzkie234, 22 Dec 2016 | Read review
5 of 5