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Grand Cityhall Hotel & Serviced Residences

Jl. Balai Kota no. 1, Medan 20112 Indonesia
Lowest prices for your stay
USD 58
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Free cancellation until 18/02/22
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (427)
Room & Suite (161)
Dining (27)
Payments made by partners impact the order of prices displayed. Room types may vary.


#7 of 413 hotels in Medan
Ideally located in the heart of Medan, exactly 0(zero) km of Medan City and just 60 minutes from International airport by car and 5 minutes away from the train station to International Airport. Free shuttle service to drop off or pick up from and to train station Medan. The hotel offers rooms and suites with dramatic views of the city skyline and within easy walking distance across of the hotel you could experience the most convenient place for hang out as well as dining & shopping. Provides a wide selection of dining options. Guests can sample Chinese and Western cuisines. D'Heritage coffee shop is an ideal places for a cup of coffee, light refreshment and drinks. Guests can enjoy outdoor swimming pool. There is also a spa and wellness centre with professional massage services.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Hot bath
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Breakfast buffet
Complimentary instant cofffee
Conference facilities
Banquet room
Meeting rooms
24-hour security
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
VIP room facilities
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
Centrally Located
Languages Spoken
906Reviews6Q+A92Room tips
Traveller rating
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Popular mentions
Lidya wrote a review Oct 2021
Medan, Indonesia10 contributions
We stay on king suite room, with wide living room comfort sofa and working table. I reserve this room far from a week before. In bed side table i see that room prepare by “pratama or andika” if im not mistaken room 1203 undername dr.putra. Thanks to prepare the towel art it such a nice things room also very clean and tidy. To set the lamp in room they have control panel beside on bed. There is problem in our bedroom the left side lamp up TV, the lamp always blink. So we need to rotate left and rights many times to make sure that the lights off. Other light out but only that lamp blink many times. The bathroom small, especially the westafel table. I cant put something of my stuff bcs no space . The reception, the restaurant greeter “nanda” welcoming friendly . Thankyou.
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Date of stay: October 2021Trip type: Travelled as a couple
Dona Anggita S wrote a review July 2021
2 contributions
Stayed here from 15th of July for 3 nights, the room was clean and tidy when we checked in. The staff was friendly and helpful too. The quality of the food was excellent. Photo was taken for premium deluxe room before we checked out.
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Date of stay: July 2021Trip type: Travelled as a couple
Jzztd8 wrote a review Apr 2021
1 contribution
Stayed for a week. Room was not cleaned properly as you can still see dirty bits here and there. Encountered a few baby cockroaches in the room. Food was so-so. My room has a connecting door and you could clearly hear the people in the other room talking and watching TV, which is super annoying when it’s late at night and you’re trying to sleep. They don’t provide laundry service which is just weird for a 5-star hotel. Granted it’s cheaper than other 5-star options but I’d rather pay more to get better and cleaner experience.
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Date of stay: April 2021Trip type: Travelled solo
Doddy S wrote a review Aug 2020
6 contributions1 helpful vote
On Aug 13, 2020 I was atay in room number 1024 with broken AC & TV remote, very long time check in & check out, bad customer handling by front desk (Mr. Fernando) and many other bad feeling during my stay..😔
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Date of stay: August 2020Trip type: Travelled on business
Valencia T wrote a review Jan 2020
Medan, Indonesia7 contributions
Had a brilliant stay in GrandAstonCityHall! Such a great hotel to stay during holiday. All of the staffs are friendly and professional, the hotel provides many facilities, not to mention the Fantastic Taste of Food!! I had my dinner in Cassiavera Lounge with my family and the food was delightful👌!! The atmosphere was very nice !! I highly recommend this hotel and will definitely make this my go-to hotel in Medan city👍.
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Date of stay: December 2019Trip type: Travelled with family
Response from GrandAstonMedan, General Manager at Grand Cityhall Hotel & Serviced Residences
Responded 21 Jan 2020
Dear 139valenciat, We're happy to hear that you have enjoyed great ambience and excellent food while dining at Cassiavera Lounge during your stay at our hotel. We hope to welcome you back to our hotel again soon! Warm regards, Silvey Tangkilisan General Manager
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USD 42 - USD 94 (Based on Average Rates for a Standard Room)
grand aston city hall hotel and serviced residences
IndonesiaSumatraNorth SumatraMedan
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Frequently Asked Questions about Grand Cityhall Hotel & Serviced Residences
Which popular attractions are close to Grand Cityhall Hotel & Serviced Residences?
Nearby attractions include Center Point Mall (0.4 km), Museum Gedung Arca (Museum Negeri Provinsi Sumatra Utara) (0.4 km), and Grand Palladium Mall (0.4 km).
What are some of the property amenities at Grand Cityhall Hotel & Serviced Residences?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Grand Cityhall Hotel & Serviced Residences?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Cityhall Hotel & Serviced Residences?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Cityhall Hotel & Serviced Residences?
Yes, free parking is available to guests.
What are some restaurants close to Grand Cityhall Hotel & Serviced Residences?
Conveniently located restaurants include Nelayan restaurant, Merdeka Walk, and Ji Long Chinese Restaurant.
Are there opportunities to exercise at Grand Cityhall Hotel & Serviced Residences?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Grand Cityhall Hotel & Serviced Residences have airport transportation?
Yes, Grand Cityhall Hotel & Serviced Residences offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Cityhall Hotel & Serviced Residences located near the city centre?
Yes, it is 0.9 km away from the centre of Medan.
Are any cleaning services offered at Grand Cityhall Hotel & Serviced Residences?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Cityhall Hotel & Serviced Residences offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.