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    Grand Swiss-Belhotel Medan

    Jl. S. Parman 217, Medan 20112, Indonesia
    Save
    May 14
    May 15
    1 room, 2 adults, 0 children
    SAVE USD 12
    USD 75*
    USD 63*
    USD 65*
    USD 74*
    Traveller (250)
    Room & Suite (79)
    Dining (60)
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    Overview

    • Excellent33%
    • Very good45%
    • Average13%
    • Poor5%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    JW Marriott Hotel Medan
    918 reviews
    #1 of 69 hotels in Medan
     
    Aryaduta Medan
    540 reviews
    #6 of 69 hotels in Medan
     
    Hotel Santika Premiere Dyandra
    519 reviews
    #3 of 69 hotels in Medan
     
    Grand Aston Cityhall Hotel & Serviced Residences
    673 reviews
    #5 of 69 hotels in Medan
     
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    Rooms
    14 May15 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Time of year
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    Reviewed 11 March 2017 via mobile

    Stayed here many many times over the last few years for pleasure and work. Booking through Agoda.com or other booking agencies is never simple. Always takes forever to find the reservation. The fridges absolutely never ever work, incredibly frustrating. Staff are friendly and helpful. Plenty...More

    Helpful?
    Response from GSBM, General Manager at Grand Swiss-Belhotel Medan

    Dear Ms. Christie, Warmest Greetings from Grand Swiss-Belhotel Medan! Firstly, many thanks for being a loyal customer to our hotel; we appreciate greatly your feedback in Tripadvisor about your experience during your recent visit in Medan. We are delighted to hear that you had an...More

    Reviewed 10 March 2017

    I have stayed for one night on 23 Feb 2017. The hotel and its location is quite good. However, I had a very bad experience with the Massage. My room number was 1715 and I had ordered for a massage at around 10.40 pm for...More

    Helpful?3  
    Response from GSBM, General Manager at Grand Swiss-Belhotel Medan

    Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for posting your constructive feedback on Trip Advisor; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with...More

    Reviewed 9 March 2017 via mobile

    This is one of the best hotel in medan, the room kind of dark but you can open the glass wall vitrage and you get the view of city, food is good especially breakfast, and its cheap for a 5 star hotel. The location Is...More

    Helpful?
    Response from GSBM, General Manager at Grand Swiss-Belhotel Medan

    Dear Mr/s. Nizam, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

    Reviewed 27 February 2017 via mobile

    The hotel in itself is nice, comfortable with good service. However the floors and room have a strong mildew smell. Looks like the hosed down the carpets instead of steam cleaning them. Although I did not detect mold. The smell at times was unbearable. I...More

    Helpful?
    Response from GSBM, General Manager at Grand Swiss-Belhotel Medan

    Dear Valued Guest, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for posting your constructive feedback on Trip Advisor; here at our hotel we take very seriously all guest comments as we strive daily to exceed all our guest’s expectations with...More

    Reviewed 25 February 2017 via mobile

    Nice room, bed is very comfortable, toilets is quite spacey. Staffs are helpful and friendly too, very efficient. My frozen stuff can be well kept in concierge till next day I checked out. The view is nice bar at 26th floor with big lounge area...More

    Helpful?
    Response from GSBM, General Manager at Grand Swiss-Belhotel Medan

    Dear Mr. Henry, Warmest Greetings from Grand Swiss-Belhotel Medan! We would like to thank you for choosing Grand Swiss-Belhotel Medan as your accommodation choice during your recent stay in Medan and for taking the time to post your comment on TripAdvisor. We are delighted to...More

    JW Marriott Hotel Medan
    918 reviews
    #1 of 69 hotels in Medan
     
    Aryaduta Medan
    540 reviews
    #6 of 69 hotels in Medan
     
    Hotel Santika Premiere Dyandra
    519 reviews
    #3 of 69 hotels in Medan
     
    Grand Aston Cityhall Hotel & Serviced Residences
    673 reviews
    #5 of 69 hotels in Medan
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast included
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 60 - USD 82 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Medan
    • #3 Family Hotel in Medan
    • #3 Business Hotel in Medan
    • #3 Luxury Hotel in Medan
    Photos
    Traveller (250)
    Room & Suite (79)
    Dining (60)
    Pool & Beach (12)
    Nearby
    Nearby Hotels
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    Grand Transit Hotel Syariah
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    Nearby Restaurants
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    Nearby Attractions
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    1.46 km away
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    52 reviews
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    Questions & AnswersAsk a question
    Aik Jin H
    Hi Grace, did you ever go back to this hotel? If yes, has the service improved? regards
    26 March 2017|
    Answer Show all 3 answers
    Response from Christie R | Reviewed this property |
    Not sure who Grace is but the service here is Excellent. Friendly staff and helpful staff. Check in can be slow at times. The fridge rarely works but she asked for a new one they've replaced :) I'd definitely go back.
    0
    Votes
    Ayla M
    How far from airport with transfers
    30 May 2016|
    Answer Show all 6 answers
    Response from Hendry E | Reviewed this property |
    i suggest take train to airport .....on the way to airport always jam in busy hour and the train very comfortable and affordable
    0
    Votes
    tarasera
    Dear Sir/Madam, plan to stay at grand swiss bel hotel at the end of feb, for 2rooms, is it any connecting room for "DeluxeRoom type"?. thx Mike
    8 February 2015|
    Answer Show all 4 answers
    Response from Amritsa M | Property representative |
    The Connecting is only for the Superrior Room Type, thank you
    0
    Votes
    Google Translation
    Room Tips
    "The hotel is located on a busy street, so it might be noisy to stay at low floor."
    Read review
    "Request a room on a higher floor for great city views."
    Read review
    "the room is clean"
    Read review
    "Ask for a high level room for great view"
    Read review