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Jl. H. Adam Malik No. 5, Medan 20114 Indonesia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (118)
Dining (11)
Room & Suite (5)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 12/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 413 hotels in Medan
Location
Cleanliness
Service
Value
Travellers' Choice
Radisson Medan Bussines Description Well-placed in the shopping area of Medan city, provides a most conducive spot for you to take a break from your busy days. The hotel lies in the hearth of the city center and provides accessibility to important town facilities. With its convenient location, the hotel offers easy access to the city's must-see destinations. Offering hotel guests superior services and a broad range of amenities, committed to ensuring that your stay is as comfortable as possible. Guests of the hotel can enjoy on-site features like coffee shop, car park, family room, room service, business center. The hotel features 215 beautifully appointed guest rooms, each including television LCD/plasma screen & IPTV, non smoking rooms, hair dryer, satellite/cable TV, in room safe. The hotel offers an excellent variety of recreational facilities, including jacuzzi, fitness center, outdoor pool. Enjoy unparalleled services and a truly prestigious address at Radisson Medan.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour check-in
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Business
Languages Spoken
Indonesian, Malay
369Reviews6Q+A11Room tips
Traveller rating
  • 258
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  • 26
  • 11
  • 11
Time of year
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Popular mentions
Daniel D wrote a review 15 Jan
1 contribution
Comfort, Humble Staff specialy for miss nurul and miss lydia who already help when i get trouble during check in Just little sugestion for improve your service - please provide towel for pool - Room 723 cannot full close for bathroom door - at the night suddenly my aircon get shut down and i dont know why.
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Date of stay: January 2022Trip type: Travelled with family
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Response from Radisson Medan Medan, Manajer Umum at Radisson Medan
Responded 4 days ago
Dear Mr. Daniel D, Thank you for the rating and review for Radisson Medan. We are delighted to hear that you are having a good experience during your stay with us. We would like also to apologize for the inconvenience regarding the towel, bathroom door, and air conditioner issues in your room. Your feedback is essential to us, we will consider this to be improved in order to provide the best quality of our services. Sincerely, Radisson Medan
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Mrsanne wrote a review Sept 2021
Medan, Indonesia2 contributions
Hotel's Favourite
I am always amazed by hotels that develop an emotional touch with their guests. Radisson Medan service is amazing, how they respond to guests is very outstanding. There is nothing to comment about the room, because everything is very good. Thank you to Mrs. Lidya, and the staffs who handled me when checking in and during stay.
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Date of stay: September 2021Trip type: Travelled with family
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Response from Radisson Medan Medan, General Manager at Radisson Medan
Responded 6 Sept 2021
Dear Ms. Annisa, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities especially your comment about our hotel develop an emotional touch with guest as our culture and believe to deliver memorable moment every time. We are happy to know that you have a good impression from our staff Lidya and all staff with their excellent service and forward the compliment to them. We look forward to your next stay. Thank you Best Regards, Dessi Sianipar Front Office Manager Radisson Medan
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Muthia Rafika wrote a review 7 Jan
1 contribution
That was my first time for coming at this hotel, everything was charming and relaxing. All the staff was friendly and smoothly checked in time by Fuad he was kind and give me more information about hotel. I love the room so much it was relaxing.
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Date of stay: December 2021Trip type: Travelled on business
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Response from Radisson Medan Medan, General Manager at Radisson Medan
Responded 1 week ago
Dear Mrs, Muthia Rafika, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities and we are happy to know that you have a good impression from our staff Fuad with his excellent service and forward the compliment to him. We look forward to your next stay. Thank you Best Regards, Dessi Sianipar Front Office Manager Radisson Medan
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satriachou wrote a review Dec 2021
Depok, Indonesia31 contributions2 helpful votes
the taste were less standard as international hotel brand, shoul be improved, then also have less restaurant ambiences that may increase mood for having breakfast, one more thing..please improve the variety of the food
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Date of stay: December 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
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Response from Radisson Medan Medan, General Manager at Radisson Medan
Responded 3 weeks ago
Dear Mr. Satriachou, Thank you for your feedback and for taking the time to write about your experience. We will noted your comment about breakfast for improvement in the future and we apology for your inconvenience. We looking forward to your next stay at Radisson Medan. Thank you Best Regards, Dessi Sianipar Front Office Manager Radisson Medan
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Jeffry T wrote a review Dec 2021
Jakarta, Indonesia1 contribution
We stayed there for 8 days at the one bed-room suite, back at around mid November 2021. The room was spacious & very clean. My wife & kids loved it & we were so pleased that we then recommend the hotel to our other families visiting Medan,that they also stayed there in the other 3 rooms & all shared the same experience about their stay. There was an "incident",where somene (hotel's staff) had entered our room to put a fridge without our knowledge when we were not inside the room,despite that we turned on the "privacy/do not disturb" sign.After submitting our complain the reception desk politely apologized for the incident on behalf of the hotel & promised to findout and later update us about it. Some staffs at the reception seems giving mediocre service,but Kudoz & Hands-down to the other staffs, notable to mention,they are: * Ms Imelda and Mr Fuad at the reception, for the very warm smile & greeting us everytime we passed by,very flawless reservation process,communication & proactiveness on updating things we asked for a help,taking our complain on the "incident" with post event update later on. * Ms Ira Pardede at the breakfast restaurant, for her proactiveness on ensuring everything's fine with our breakfast. * The security team at the lobby, that welcoming guess warmly as well. Finally, the overall experience we had was execellent & we highly recommend this hotel for those looking to stay at a hotel with very comfortable & clean room located at the city center of Medan.
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Date of stay: November 2021
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Response from Radisson Medan, Layanan Tamu/Resepsionis at Radisson Medan
Responded 13 Dec 2021
Dear Mr. Jeffrey, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our service and facilities. Your comment about the incident will be on our attention for improvement in the future and we apology for your inconvenience. We are happy to know that you have a good impression from our staff Imelda, Fuad, Ira and Security Team. We forward the compliment to them. We look forward to your next stay. Thank you Best Regards, Dessi Sianipar Front Office Manager Radisson Medan
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PRICE RANGE
USD 35 - USD 53 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraNorth SumatraMedan
NUMBER OF ROOMS
139
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Frequently Asked Questions about Radisson Medan
Which popular attractions are close to Radisson Medan?
Nearby attractions include Otten Coffee (0.4 km), Shri Mariamman Temple (1.1 km), and Plaza Medan Fair (0.7 km).
What are some of the property amenities at Radisson Medan?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Radisson Medan?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Radisson Medan?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Radisson Medan?
Yes, free parking is available to guests.
What are some restaurants close to Radisson Medan?
Conveniently located restaurants include Bistronomix, Marriott Cafe, and Jade Chinese Restaurant.
Are there opportunities to exercise at Radisson Medan?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does Radisson Medan have airport transportation?
Yes, Radisson Medan offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Radisson Medan located near the city centre?
Yes, it is 0.4 km away from the centre of Medan.
Are any cleaning services offered at Radisson Medan?
Yes, dry cleaning and laundry service are offered to guests.
Does Radisson Medan offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.