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Aryaduta Medan

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Aryaduta Medan
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536 Reviews from our TripAdvisor Community

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Showing 360: English reviews
jakarta
Reviewed 4 August 2016 via mobile

Stayed in this hotel last July 2016 and definitely couldnt sleep at all due to the very hard mattress in the room. Before I checked in I was imagine the bed was nice and comfort, and all are gone when I tried the bed, it was totally unacceptable as 5 star hotel. Luckily the hotel still have excellence bfast buffet...

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Helpful?
1Thank Adri5272
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Adri5272, Thank you for taking the time to tell us about your recent experience while staying at Hotel Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are embarrassed that we fell short in our service which is far from the standards we are known for. On...

Medan, Indonesia
Reviewed 1 August 2016

This is 3rd time i visited the hotel. I was disappointed since the pool was not like in hotel promo picture. It was murky and mossy water pool and it does not have shower facility near the pool. I hqve provided a written feedback when i visited the hotel in early june 2016 and nothing changes when i came back...

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Helpful?
Thank Ronny S
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Ronny S, Thank you for taking the time to tell us about your recent experience while staying at Hotel Aryaduta Medan. We sincerely value your comments in our continuous effort to provide friendly and efficient service. My team and I are embarrassed that we fell short in our service which is far from the standards we are known for....

DKI Jakarta
Reviewed 31 July 2016 via mobile

Love the hotel coz its located in the heart of Medan! Walking distance to every major happenning spot in Medan such Merdeka Walk, Centre Poin Mall ( New Malls ), Railink ( train for airport ) , connected to the mall and the list continues. Cozy view from the room to the pool ( love it ). Great Access!

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Helpful?
Thank FJDaiker
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear FJDaiker, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are delighted to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back to Hotel Aryaduta Medan soon and remain with very best wishes. Sebastian Goldmann

Reviewed 30 July 2016 via mobile

Nice and cozy hotel to stay and delicious breakfast . but i really disappointing about house keeping i ask them to clean the room but they said they just can throw out the rubbish . And in the morning None of house keeping bothered to clean up the room like the customer told me they will always tidy up in...

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Helpful?
1Thank Wynda E
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Wynda E, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and I'm sorry to hear that your stay with us was not perfect. Please allow me to investigate into this issue as we generally follow all guest requests, especially when it come to hygiene and cleanliness. We are looking forward to...

Reviewed 30 July 2016 via mobile

Just quick review: I quite satisfied with Aryaduta. While I have some inputs to improve their service Pro: Breakfast is good enough Location is perfect Love their public area (lobby and pool) Room is big enough (I think because my room in the corner) Con: Room is outdated like carpet and bathroom AC is not cold (more to warm) Pillow...

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Helpful?
Thank Albert S
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Albert S, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are delighted to hear that you have generally enjoyed your stay with us. We are currently reviewing the AC problems and will have a solution for that problem soon. We are looking forward to welcoming you...

Kuala Lumpur, Malaysia
Reviewed 29 July 2016

We are back again after a few months and this time the elevators had been upgraded to serve hotel guests better. There is also a cafe downstairs with a good selection of coffees and pastries. We took the pool terrace room which opens up right next to the poolside so we could enjoy swimming as and when we feel like...

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Helpful?
Thank indahpratiwi1991
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear indahpratiwi1991, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are delighted to hear that you have enjoyed your stay with us. We are looking forward to welcoming you back to Hotel Aryaduta Medan soon and remain with very best wishes. Sebastian Goldmann

Lausanne, Switzerland
Reviewed 26 July 2016

Hotel is located in the upper floors of a shopping center and elevators are still a problem (management replied to another user here 4 months ago, that elevators are "currently" being upgraded). Only one worked while we were there and they are really slow. Getting to your room takes time. Location in the city is good. Service and breakfast are...

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Helpful?
Thank Cvxa
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Cvxa, thanks a lot for taking the time to review your recent stay with Hotel Aryaduta Medan. We are sorry to hear that you felt your stay was not up to your standards. Please note that we are upgrading the hotel facilities and by now both elevator are exchanged and working and new projects to improve hotel facilities are...

Jakarta, Indonesia
Reviewed 22 July 2016

Hotel is located in city centre. From the carpet, hotel looks old and in need of renovation. Location is on top of a shopping mall, but there is nothing much in the mall. Lots of other choice with similar price range and newer buildings. Breakfast and wi-fi is good though.

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Helpful?
Thank Tulang_B
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear Tulang_B, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan. You are right about renovation and we have already started doing so. We already have two new elevator, we have renovated the pool area and started with guest rooms. We are looking forward to welcoming you again so that we can show...

Indonesia
Reviewed 28 June 2016

already stayed this hotel couple years before, I dont have any complain according the service and the bedroom.. But some point need to take action immediately: 1. the carpet need to be refurbished 2. the lift arrangement, one of 2 lifts was repaired when I was staying there. Makes us who stays at the top floor (11th).. having problem to...

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Helpful?
Thank uthinx
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear uthinx, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and I would like to apologize for the inconvenience with the elevator. Please let me clarify the situation. We had many complaints that our elevator were old and slow so we decided not to overhaul them but to replace them completely with...

Penang, Malaysia
Reviewed 23 June 2016 via mobile

I travelled alone ... So the hotel really makes you feel safe... With the bed made every day I really feel like a royalty... Didn't have to go far for food with the build in mall I could get nice food variations for an affordable rice. The breakfast buffet isn't as bad too, though I'm not a big breakfast kinda...

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Helpful?
Thank nandinii25
AryadutaMedan, General Manager at Aryaduta Medan, responded to this review

Dear nandinii25, thanks a lot for taking the time to review your recent stay at Hotel Aryaduta Medan and my team and I are glad to hear that you have enjoyed your stay with us. Please rest assured that we will constantly work on all our services and products in order to continuously improve your guest experience. We are looking...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of the vibrant business and entertainment district of Medan, Aryaduta Medan boasts exceptional comfort in its 195 guest rooms and suites, a multitude of spacious facilities , a breathtaking 35 meters Courtyard Pool and spectacular city views. The hotel is ideally located adjacent to The Mayor's office, 45 minutes drive to Kuala Namu International Airport, walking distance from Merdeka Walk and the train station that runs non stop to the airport is a few minutes drive from the hotel. ... more   less 

Additional Information about Aryaduta Medan

Address: Jln. Maulana Lubis no. 8, Medan 20112, Indonesia
Region: Indonesia > Sumatra > North Sumatra > Medan
Price Range: $74 - $112 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Aryaduta Medan 4.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Medan Aryaduta Hotel
Hotel Style:
#5 Luxury Hotel in Medan
#5 Business Hotel in Medan
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Questions & Answers

Here's what travellers have asked, with answers from Aryaduta Medan staff and other travellers.
9 questions
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Questions? Get answers from Aryaduta Medan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with pool view is better”
529dewim, 25 Mar 2017 | Read review
“Is nice to have a room opening to the pool but be prepared to be woken early if staying on the weekend.”
MatthewA948, 20 Mar 2017 | Read review
“Splurge a bit and go for a pool view room”
PG_Cumbus, 21 Feb 2017 | Read review
“There might be other hotel that is worth your money.”
Bea1229, 6 Feb 2017 | Read review
“Pool view from 3rd floor are perfect!!!”
rahmas2017, 2 Jan 2017 | Read review
5 of 5