We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Novotel Bukittinggi

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Novotel Bukittinggi
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

282 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 157: English reviews
Start your review of Novotel Bukittinggi
 Click to rate
Jakarta, Indonesia
Reviewed 1 week ago

Best hotel in Bukittinggi, with very satisfactory service, friendly and helpful, facilities were made despite maximal are in older buildings that may require restoration, rooms with mountain views Singgalang make us feel being in a palace in a nice small town

 Report
Helpful?
Thank Yanu88
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Jakarta, Indonesia
Reviewed 3 weeks ago

When I arrived, the process for checking-in was fast and hotel staff were friendly and helpful, even to show me directions to city attractions. The room was spacious and clean and very nice with good bedding. It located in the middle of almost all attraction in the Bukittinggi area, such as Pasar Atas, Jam Gadang, Ngarai Sihanouk. Very easy to...

 Report
Helpful?
Thank Abdi617
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Abdie , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Jakarta, Indonesia
Reviewed 3 weeks ago via mobile

Stayed for two nights in two standard rooms on christmas holiday. Upon getting off the car, we had to take quite steep stairs to reach the front desk, which is daunting for the elderly (we have our 70 yo parent traveling with us). We were told that a ramp is actually available, but further away & inconvenient to use. Rooms:...

 Report
Helpful?
Thank Z S
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear valued guest , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 11 February 2017 via mobile

Having a wonderful time staying at Novotel Bukittinggi...came out with beautiful ancient design, the ambience was really impresive, even their staff was really friendly... polite..full of smile and helpful one. Perfect for family vacation, or honeymoon...couldn't say anything..it's just perfect!! Definitely will stay here again when visiting Bukittinggi, highly recomended! Tumbs up!!

 Report
Helpful?
Thank Asni L
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear ASNI L , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Jakarta, Indonesia
Reviewed 17 January 2017 via mobile

The building was good. I felt like in Thailand. I could see the scenery from my room. A small room but I didnt take it as a problem. The pool located inside the hotwl so you cant see the view outside. The hotel location is very strategic. You can walk to reach some destinations, including culinary. The most dissapointed thing...

 Report
Helpful?
Thank Nina398
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer therefore your feedback is very important...

Reviewed 16 January 2017

Stayed here for a night with my family. It has a comfy bed and a comfy pillows (it also has a bolster! which is hardly to be found in a hotel). The toilet wash basin has a weird way of opening the water and I ended up splashing the toilet. And the toilet seat most probably needs to be changed....

 Report
Helpful?
Thank sh_gza
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Australia
Reviewed 11 January 2017 via mobile

We stayed 3 nights in a Deluxe Room. The rooms are nice, reasonable size, comfy bed, good western bathroom, satellite tv including English movies, working AC, mini bar, safe, small couch and large windows with an excellent view over the canyon and into the mountains. Management is excellent and service very prompt. The hotel includes a good size pool and...

 Report
Helpful?
Thank Carperdiem
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Jakarta
Reviewed 5 January 2017 via mobile

Have a meeting at this hotel for couple days. Expect an awesome service since it is the famous "Novotel" but get dissapointed.. The lunch buffet and snacks is poor during meeting.. limited variation and tasteless.. The meeting room have a bad air circulation aka "pengap".. My friend who stay at this hotel told me that room service is poor also.....

 Report
Helpful?
Thank Dessygultz
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest , Thank you for taking the time to tell us about your experience at the Novotel Bukittinggi . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Bukittinggi, we strive to provide a best service experience for every customer; therefore your feedback is very important...

Indonesia
Reviewed 30 December 2016 via mobile

This hotel located in Bukittinggi city in West Sumatera. I stayed here for 12 days. Located in the middle of city and Bukittinggi landmark. You can see two different mountains from the hotel. The hotel style is quite old but still have good quality. If you want to site seeing in Bukittinggi city, you can borrow a bicycle from the...

 Report
Helpful?
Thank Putu D
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Jakarta, Indonesia
Reviewed 21 December 2016

stayed here for two nights in Feb 2016, this is the best hotel to enjoy bukit tinggi. just across the city market, and very short walking distance to the famous Menara Jam Gadang (big clock tower). the people is very nice and attentive to your needs, they even drive me when it was raining and i wanted to go and...

 Report
Helpful?
Thank Danang H
Yon_Hendri, General Manager at Novotel Bukittinggi, responded to this review

Dear Valued Guest , We very much appreciate your comments regarding your stay at Novotel Bukittinggi . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

316 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (308)
Viewed
View from Room (28)
Viewed
Room/Suite (44)
Viewed
Hotel & Grounds (68)
Viewed
Bathroom (14)
Viewed
Dining (35)
Viewed
Pool/Beach Area (20)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (98)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (8)
Viewed
Hotel & Grounds (3)
Viewed
Dining (3)
Viewed
Pool/Beach Area (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Bukittinggi hotels
0.2 km away
Grand Rocky Hotel Bukittinggi
Grand Rocky Hotel Bukittinggi
#2 of 16 in Bukittinggi
154 reviews
1.1 km away
No photo provided
Hotel Jogja
#9 of 16 in Bukittinggi
3 reviews
0.0 km away
Campago Hotel
Campago Hotel
#5 of 16 in Bukittinggi
34 reviews
Show Prices
Show Prices
Show Prices
0.4 km away
Treeli Boutique Hotel
Treeli Boutique Hotel
#3 of 16 in Bukittinggi
28 reviews
0.6 km away
Bunda Hotel, Bukittinggi
Bunda Hotel, Bukittinggi
#5 of 29 in Bukittinggi
34 reviews
0.5 km away
Hotel Sumatera
Hotel Sumatera
#8 of 29 in Bukittinggi
1 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Babysitting

Additional Information about Novotel Bukittinggi

Address: Jl. Laras Dt Bandaro, Bukittinggi 26115, Indonesia (Formerly The Hills Bukittinggi Hotel & Convention)
Region: Indonesia > Sumatra > West Sumatra > Bukittinggi
Price Range: $51 - $97 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Novotel Bukittinggi 3.5*
Number of rooms: 98
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Cheap Tickets and Agoda so you can book your Novotel Bukittinggi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Hills Bukittinggi Hotel Bukittinggi
Bukittinggi Novotel
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Novotel Bukittinggi staff and other travellers.
3 questions
Ask a question
Kuala Lumpur, Malaysia
over a year ago

See all questions (3)

Questions? Get answers from Novotel Bukittinggi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“select rooms are in the wing by asking mountain view”
 of 5 bubbles Yanu88, 20 Mar 2017 | Read review
“Best to take the room with mountain scenery”
  • Mount Merapi from Novotel Bukittinggi
 of 5 bubbles Abdi617, 4 Mar 2017 | Read review
“Ask for a mountain view”
 of 5 bubbles b00sey10, 31 Aug 2016 | Read review
“Hills view”
 of 5 bubbles LynnLim511, 30 Aug 2016 | Read review
“choose room with mountain view”
 of 5 bubbles jasminnadiah, 9 Aug 2016 | Read review
5 of 5