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Sheraton Lampung Hotel

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Sheraton Lampung Hotel
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194 Reviews from our TripAdvisor Community

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Showing 128: English reviews
Reviewed 10 September 2015 via mobile

The staff of the Sheraton Lampung hotel is very friendly, the room I stayed in is clean and specious and newly decorated, except for the bathroom, which is clean and functional but looks a bit old. They have a large breakfast buffet and the restaurant serves excellent Asian food. The lobby bar is okay although the prices are a bit...

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Helpful?
Thank Wouter v
Rudi S, Room Div Manager at Sheraton Lampung Hotel, responded to this review

Dear Wouter V, Thank you for taking the time to give the comment regarding your short stay with us at Sheraton Lampung Hotel. We really appreciated your feedback especially regarding the cleanliness of the room, the large breakfast buffet, our restaurant Asian food and most important the service from our staff. We are happy that you enjoy your stay with...

California
Reviewed 16 August 2015 via mobile

Sheraton is like our house when we comeback to Lampung we always stay here for 20 days or so everytime we visit for summer vacation, we booked the suit VIP room nice one, beautiful and sure planty space, staff are always friendly and happy to help with our need. Beautiful pool and the garden view from our room the kids...

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Helpful?
Thank carolieta
Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Carolieta, We are very delightful to hear that you have a great time during your stay at Sheraton Lampung during your summer vacation. We really appreciate your comment about overall experience at the hotel, especially, swimming pool, and our garden. Together with my teams members, we are committed to make every stay is memorable, unique and warm to all...

Jakarta, Indonesia
Reviewed 3 June 2015

The garden scape was gorgeous, feels like you are in resort hotel even tough you are still in main city. The lagoon pool was so nice, if you bring your family this would be a great place for them to play and the services so friendly. Just what you would expect from a Sheraton hotel. Don't forget to choose room...

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Helpful?
Thank Maryati R
Rudi S, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Maryati R, We are very delightful to hear that you enjoy your stay at Sheraton Lampung. Thank you for the comment regarding our garden landscape and also the lagoon pool. It has been one of our main goals to give the best hospitality service to the entire guest that stay at Sheraton Lampung. We look forward to welcome you...

Depok, Indonesia
Reviewed 23 May 2015 via mobile

It was the first time our vacation to lampung, we never been to lampung. Therefore we use TripAdvisor to choose our hotel, and Sheraton came out with #3. After see reviews in TripAdvisor, we book Sheraton for 2 night from 14-16 may. Because from the picture we loved this kind resort hotel, with garden pool it's very nice. We drove...

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Helpful?
Thank fatihnauranaila
Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Fatihnauranila, Thank you very much for taking the time to post comment regarding your recent stay with us and detailing the problems you experienced. Please accept our sincere apologies for your above experience Your valued comments and ratings are extremely important enabling us to continuously improve the hotel’s services and facilities. I have shared your comment with the department...

Jakarta, Indonesia
Reviewed 20 May 2015 via mobile

Sheraton Lampung is one of my favorite hotel. Terletak hanya 10 menit dari pusat kota. Hotel berbentuk resort dgn taman dan swimming pool which is very comfortable and so cozy. Suasana tenang dan homie, suitable for business, vacation or honeymoon. Staff mulai dari lobby, resto sampai petugas kebersihan, they are so kind. Menu breakfast fully complete dan bervariasi. Hanya kurang...

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Helpful?
Thank rezky_febriansyah
Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review
Google Translation

Dear Rezky Febriansyah, Terima kasih kami ucapkan karena sudah memilih Sheraton Lampung Hotel sebagai tempat akomodasi selama beraktivitas di Lampung....

Jakarta, Indonesia
Reviewed 26 April 2015

Just stayed for one night for my short business trip to Lampung. Since this is my first time to this city, I decided to pick the Sheraton since they are a guarantee of good quality stays. Oh, how wrong can I be... But let's try to be objective here, not everything is bad about this hotel. The good things: 1....

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5Thank LiverpoolFans
Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Liverpool Fans, Thank you for taking the time to write a review regarding your recent stay at the Sheraton Lampung. We appreciate your comment about the overall experience at the hotel. We are glad that you are happy with the service that given by our staffs. We always want to make our guest feel comfortable and welcomed. We are...

Reviewed 19 April 2015 via mobile

The hotel is old, many things have to be replaced. When I check out, the receptionist ask to me that I have to pay some money for 1 hour late check out. It makes me disappointed because at the previous night I already ask to the receptionist that I want to late check out at 2:00 PM and he dont...

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Helpful?
8Thank Aziz H
Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Mr. Aziz, Thank you for taking the time to write a review regarding your recent stay at Sheraton Lampung Hotel. We always appreciate when our guests take the time to share their concern with us so we can continue to improve our service. Please accept our sincere apologize for the inconvenient that happen to you regarding the miscommunication for...

Jakarta, Indonesia
Reviewed 15 April 2015

the hotel is yes indeed quite old and maybe lack the crispiness of a brand new hotel but it is still cosy. The breakfast was great, the pool was nice with trees and my kids liked it. There is also a sandy area on the side and some small playground. The location is quite central.

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4Thank just_fi0na
Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear just_fi0na Thank you for being wonderful guest at Sheraton Lampung and also thank you for taking the time to write a review regarding your recent stay at the Sheraton Lampung. We appreciate your positive comment about the overall experience at the hotel. We are glad that you enjoyed cozy hotel, breakfast, pool with trees and a sandy area with...

Palembang, Indonesia
Reviewed 13 April 2015

the best view and services make us feel at home. food reastaurant with chef deni make this trip more completely. the pool and gym make us no to run anymore. as if you are in great vacation in one home

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Helpful?
Thank Suseno
Izwan_Jahri, General Manager at Sheraton Lampung Hotel, responded to this review

Dear Suseno, Greetings from Sheraton Lampung Hotel It was great pleasure to have you as our wonderful guest and thank you for taking the time to post your comment regarding your recent visit. Your comments are extremely important, enabling us to continually monitor the hotel’s services and facilities. We are delighted to know that you have good impression with our...

Albury, Australia
Reviewed 12 March 2015

On arriving in Bandar Lumpung,i did not know a Great Value Sheraton Hotel was here.Reception were very efficient & kind,considering we arrived without notice from another 5star hotel nearby which was terrible ! I chose any room but my sad tale & SPG card upgraded us to a Poolview room.It was spacious,clean&quiet,the bedding package is typically nice&up to the Sheraton...

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1Thank alloz
Rudi S, Manager at Sheraton Lampung Hotel, responded to this review

Dear Alloz, Warmest Greetings from Sheraton Lampung Hotel, First of all, thank you so much for your loyalty as a Starwood Preferred Guest Member. Thank you very much for taking the time to post your valuable comment regarding your recent visit to the hotel. We are so happy and feel appreciated to know if you are really enjoy and feel...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Sheraton Lampung Hotel is perfectly situated and surrounded by natural tourist attractions offers an unforgettable stay. Explore the most inviting tourist destinations in Lampung, the Way Kambas, is the Elephant Training Centre, The Way Kanan Nature Reserve, Krakatau Islands and Tanjung Selaki Beach and are just a few to name it.A member of Starwood Hotels & Resorts Worldwide Inc., Sheraton Lampung Hotel features 110 rooms and suites, each with the Sweet SleeperTM Bed and High Speed Internet Access with panoramic views of pool and lush tropical gardens. 7 Suites, which feature a living room with sofa, kitchen, dining area for four to six people. All rooms have balconies, TV cable, in-room tea and coffee making facility, in-room safe deposit box and 24-hour Guest Service Assistance. Sheraton Lampung Hotel offers a wide range of dining options, featuring cuisines from around the world.Pandan Wangi restaurant offers an authentic Indonesian cuisine and creative international fare inside or on the terrace overlooking the free form swimming pool and landscaped gardens. A la carte service and buffet selections for breakfast, lunch and themed buffet dinner is available.The Poolside Terrace Bar is a perfect spot to have a light snack, cocktail, mocktail, cigar or a casual meal in tropical surroundings.Exchange stories with friends and business associates with an evening pleasure at The Straits Lobby Bar. Taste your favourite wine, liquor, cocktail at one of the best spots in town.Kayu Manis Patisserie is a place to explore the specialties our home made assorted cakes.At Sheraton Lampung Hotel, guest will find all of the benefits of a business hotel in a resort-style ambience, a game of tennis, mini soccer, mini golf driving range, basket ball, badminton, petanque ball, exploring botanical garden surrounding the hotel or an invigorating workout at the Fitness Centre. The hotel is fully-equipped business centre and conference facilities for up to 300 meeting participants. ... more   less 

Additional Information about Sheraton Lampung Hotel

Address: Jl. Wolter Monginsidi no. 175, Bandar Lampung 35401, Indonesia
Region: Indonesia > Sumatra > Lampung > Bandar Lampung
Price Range: $62 - $105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Lampung Hotel 4*
Number of rooms: 110
Reservation Options:
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Also Known As:
Sheraton Bandar Lampung
Bandar Lampung Sheraton
Sheraton Lampung Hotel Bandar Lampung
Hotel Style:
#3 Luxury Hotel in Bandar Lampung
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Questions & Answers

Questions? Get answers from Sheraton Lampung Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go there.”
morgans811, 19 Mar 2017 | Read review
“Rooms with a pool view great for keeping an eye on the kids”
duncanandnicoleg, 25 Jan 2017 | Read review
“Ask them to perform maintenance before you check in”
abdulhayyj, 13 Jan 2017 | Read review
“pick a poolside room”
kiwi084, 30 Oct 2016 | Read review
“Room with pool view it's amazing”
IvannAgustina, 19 Sep 2016 | Read review
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