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Hotel Novotel Lampung

Traveller (385)
Room & Suite (105)
Dining (30)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Novotel Lampung is located in the heart of Bandar Lampung, overlooking the beach on the southern tip of Sumatera Island. The hotel is extensively equipped, offering 220 modern rooms, excellent corporate and conferencing facilities, a restaurant, lounge bar, Premier Lounge and superior leisure facilities such as outdoor pools, a steam room, Jacuzzi, spa and gym. Located 10 minutes from the business district and close to attractions, Novotel Lampung is perfect for business and leisure guests alike Novotel Lampung is an ideal venue for conferences and functions. It features more than 2400 square metres of meetings and events space, comprising eight meeting rooms which could accommodate up to 3000 delegates.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Sauna
Shuttle Bus Service
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Great View
Mountain View
HOTEL CLASS
657Reviews
421Photos
8Q+A
74Room tips
Traveller rating
  • 300
  • 254
  • 63
  • 26
  • 14
Time of year
Traveller type
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  • English
Popular mentions
+6
Nice place to hang out with friends n family... we celebrate my son’s birthday here, so satified with the service especially when u have special occasion. U will get extra present from the management. For us its best hotel in lampung!
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Response from NovotelLampung6647, General Manager at Hotel Novotel Lampung
Responded 3 days ago
Dear rinaldyamrullah, Warmest greeting from Novotel Lampung, Thank you very much for rating our Novotel Lampung with a 5 star review. We are glad to read that everything was up to your high expectations during your entire stay with us. We look forward to welcoming you again real soon! Best regards, Lalu Aswadi Jaya General Manager
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I felt comfortable in this hotel, Novotel has a good view and the staffs of the hotel was very nice, the food and berevages has variety. The room of the hotel was clean, the lobby of the hotel was very comfortable
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Response from NovotelLampung6647, General Manager at Hotel Novotel Lampung
Responded 3 days ago
Dear Jufliii, Thank you for choosing us as your preferred destination in Lampung. We are very happy to learn that you enjoy your stay with us and that you appreciate with our staff services also about our food and beverage. We are looking forward to welcoming you back again at the soonest. Yours Sincerely, Lalu Aswadi Jaya General Manager
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Had a nice stay in this hotel. The staffs were friendly and helpful, the view from my room is also relaxing (booked a room with an ocean view). Access to transportations is easy (you can use online transportation, quite easy). The breakfast tastes nice for the traditional food
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Response from NovotelLampung6647, General Manager at Hotel Novotel Lampung
Responded 3 weeks ago
Dear finnapputri, Thank you for taking your time to share your good time with Novotel Lampung for your recent stay. We are glad to hear that our staff can deliver their excellent service to you, we will pass along your message to them for sure and we believe they can share their best practice for all colleagues. Once again thank you for your kind feedback and look forward for your next visit. Best Regards Lalu Aswadi Jaya General Manger
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Our group spent two nights here on two occasions. Large, modern 14 story hotel with amaizing views. Large rooms with panoramic views through full wall windows. Good air conditioning, safe, and refrigerator. Gigantic, very comfortable king sized beds, large flat screen TV
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Response from NovotelLampung6647, General Manager at Hotel Novotel Lampung
Responded 3 weeks ago
Dear Mr BostonSkier, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TripAdvisor highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we are providing the level of facilities and services that our guests deserve and expect. We would like to sincerely apologize for the inconveniences caused to you. We have taken notes of your comments and the respective Department Heads would do immediate follow up for improvements. At Novotel Lampung, it is our aim to always provide an exceptional experience for every customer; therefore your feedback is very important to us. We would very much like the opportunity to further discuss with you regarding your concerns in order to get a deeper insight into your overall experience of the hotel and redeem your faith. We would be most grateful if you would be so kind to contact us at gm@novotellampung.com to share your feedback on this. Regards, Lalu Aswadi Jaya, General Manager.
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wow is the first line for this hotel. too good in Lampung with really modern design and style. One of my favorite was Swimming Pool and The Restaurant was too good. the room view was Ocean View and can see clearly from my room. i was so happy. the Receptionist must be trained
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Response from NovotelLampung6647, General Manager at Hotel Novotel Lampung
Responded 4 weeks ago
Dear Jojo_170693, Thank you for taking your time to share your good time with Novotel Lampung for your recent stay. We are glad to hear that our staff can deliver their excellent service to you, we will pass along your message to them for sure and we believe they can share their best practice for all colleagues. Once again thank you for your kind feedback and look forward for your next visit. Best Regards Lalu Aswadi Jaya General Manger
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Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Oceanview
Bathroom is separated from bedroom by a glass wall
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Kepada Bapak Ronaldo, Salam hangat dari Novotel Lampung, Terkait pertanyaan bapak mengenai Baby Cot, kami menyediakan namun dalam jumlah terbatas. Mengenai layanan antar jemput juga kami menyediakan, untuk satu kali trip harganya Rp. 259.500,- /way/car. Untuk info lebih lanjut bisa langsung menghubungi tim reservasi kami. Terima Kasih
0 votes
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Dear Mr/Ms Chloe, Warmest greeting from Novotel Lampung, You can arrange directly to our hotel weather by email or by phone to our reservation agent. Thank You
0 votes
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Dear Mr/Ms heeh00, Warmest greeting from Novotel Lampung, Regarding your question, Novotel Lampung is near beaches, it is around 30 minute you can find the beach. We are provide Pick up service (Airport-Hotel), it is IDR 259.000,- net/car/way. Thank You
2 votes
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Dear Mr. Hideya, Warmest greeting from Novotel Lampung, Yes, we have a pick up service at airport. It costs IDR 260.000 per car/one way. You can contact us directly by email if you need it, then we'll arrange it for you. Thank you and Have a great day. Best Regards, Lalu Aswadi Jaya General Manager
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Dear Ms. Jennifer Warmest greeting from Novotel Lampung, We are so excited to know your plan to stay at our lovely hotel, Novotel Lampung. We would like to inform you that we can arrange transportation for hotel guest, airport drop and pick up, and in-town and out-town usage. The rate depends on the distance of destination. Please inform us soon about your detail reservation, so we can arrange your request. Thank you. Kindest Regards, Lalu Aswadi Jaya General Manager
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12
"Ask for sea view room"
"take 1 hour of spare time to airport concrerning traffic in the city on way to airport esp."
"don't go...Sheraton is much better"
"Choose the ocean view"
"sea view, non smoking room"
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PRICE RANGE
USD 53 - USD 88 (Based on Average Rates for a Standard Room)
LOCATION
IndonesiaSumatraLampungBandar Lampung
NUMBER OF ROOMS
220
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