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Hotel Novotel Lampung

514 reviews
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Traveller (324)
Room & Suite (102)
Dining (28)
Overview
  • Excellent36%
  • Very good47%
  • Average11%
  • Poor4%
  • Terrible2%
Travellers talk about
“ocean view”(28 reviews)
“swimming pool”(24 reviews)
“corner room”(8 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Reviews (514)Write a Review
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91
120
32
22
10
Show reviews that mention
All reviewsocean viewswimming poolcorner roomaccor hotelsgreat viewlounge barnice hotelpremier floorglass wallbest hotel in townbusiness triprooms are spacioussmoking floornice poolstandard roomnon smokingenjoy the view
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1 - 5 of 275 reviews
Reviewed yesterday via mobile

It wasn't the first time I visited this hotel, but this time I have to say, from the beginning I entered I was greeted and the employees were very polite and always smiling. The check-in process was in a professional mannered even it was really...More

Thank ariyan00
Reviewed 3 days ago via mobile

This is a run down dirty property, which cannot even compete with local hotels. I have hardly ever seen a hotel with such visible absence of leaderships and management. Poor employees, poor guests and ridiculous what this hotel is charging. A can of beer for...More

Thank tom h
Reviewed 6 days ago via mobile

1. Check in queue took quite long. And while waiting, we saw them gave welcome drink to foreigners but not us. Why? Maybe because they are VIP guest, or staying in suite room or because they are foreigners and we are simply local? Will never...More

Thank Yenni D
Reviewed 2 weeks ago

My complaint as always with this hotel is the stupid swimming costume rules they insist on. As a foreigner i like to wear board shorts which they don't count as a swimsuit, but now at least they let you wear them after telling you really...More

Thank foxterrier
Response from NovotelLampung6647, Director of Sales at Hotel Novotel LampungResponded 1 week ago

Dear Mr Foxterrier, Warmest Greeting from Novotel Lampung, Thank you for your comments posted in TripAdvisor highlighting the shortfalls you have encountered during your stay with us. We appreciate your constructive feedbacks, and we value them positively, as it enables us to monitor that we...More

Reviewed 3 weeks ago via mobile

I ve been here for short visit, lucky enough to stay at suite room. Can see ocean and mountain from my room, what a lovely scenery. Room is clean, facility not bad, a lot of choice on breakfast. Good experience. Staff are professionalMore

Thank edyboss
Response from NovotelLampung6647, General Manager at Hotel Novotel LampungResponded 3 weeks ago

Dear Mr Mahesa, Warmest greeting from Novotel Lampung, We thank you for taking the time to share your valuable feedback during your recent visit at Novotel Lampung. We much appreciate your positive feedback with regards to our breakfast and room’s condition. We will share your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Outdoor pool
Details
Price range
USD 63 - USD 90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Bandar Lampung
#1 Spa Hotel in Bandar Lampung
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 63 - USD 90 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Bandar Lampung
#1 Spa Hotel in Bandar Lampung
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (324)
Room & Suite (102)
Dining (28)
Pool & Beach (22)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
RonaldoH11
5 January 2018|
AnswerShow all 4 answers
Response from NovotelLampung6647 | Property representative |
Kepada Bapak Ronaldo, Salam hangat dari Novotel Lampung, Terkait pertanyaan bapak mengenai Baby Cot, kami menyediakan namun dalam jumlah terbatas. Mengenai layanan antar jemput juga kami menyediakan, untuk satu kali... More
0
Votes
Chloe N
28 December 2017|
AnswerShow all 5 answers
Response from NovotelLampung6647 | Property representative |
Dear Mr/Ms Chloe, Warmest greeting from Novotel Lampung, You can arrange directly to our hotel weather by email or by phone to our reservation agent. Thank You
0
Votes
heeh00
5 April 2017|
AnswerShow all 5 answers
Response from NovotelLampung6647 | Property representative |
Dear Mr/Ms heeh00, Warmest greeting from Novotel Lampung, Regarding your question, Novotel Lampung is near beaches, it is around 30 minute you can find the beach. We are provide Pick up service (Airport-Hotel), it is IDR... More
1
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123
Room Tips
"don't go...Sheraton is much better"
Read review
"Choose the ocean view"
Read review
"sea view, non smoking room"
Read review
"Deluxe twin bed. Sea view"
Read review
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