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Sintesa Peninsula Hotel

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273 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Bitung, Indonesia
Reviewed 6 days ago NEW

With my partner. We booked this hotel as the one we usually go to was fully booked at the time of our stay. The Sintesa Peninsula is supposed to be the fanciest hotel in Manado. We ended up being pretty disappointed. It left us feeling that they are still benefiting from their reputation and they got complacent. It started poorly...

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Helpful?
Thank Christian_Gloor
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear Mr Christian, Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking your time to write a review for us on TripAdvisor. We really appreciated it. Please accept our apologize in regards of inconvenience situation that happened during your stay with us. I will pass your comment to our concerned department to ensure this kind of situation to...

the Netherlands
Reviewed 1 week ago

PERAWATAN KAMAR TIDAK SESUAI UNTUK HOTEL BERBINTANGsesuai untuk ho Staff and service are good but the room and corridors are filthy and the food (dinner) in the restaurant were poor, the meat was tough and tasteless. RENDA SOBEK DAN GORDIJN KO

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Helpful?
Thank pkrahmer
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear pkrahmer Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking your time to write a review for us on Trip Advisor. Please accept our sincere apologize for any inconvenience situation. I will pass your comment to our concerned department to investigate it further. We will do our best to fix all the problem in regards of the...

Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

I visited this hotel for business. I actually have a meeting here. During the meeting, the room was extremelly hot. Ac only blow wind with no cooling effect at all. no one even bother to fix the ac and all participant was sweating like hell. The room and lobby is not much of different, it is hot. And when I...

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Helpful?
Thank Ginahalomoan
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear Ginaholomoan, Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking your time to write a review for us on Trip Advisor. Please accept our sincere apologize regarding the inconvenience situation during your visit to our hotel. I will pass your comment to our concerned department in regards of the Air Conditioner. I ensure that this kind of...

Okinawa, Japan
Reviewed 3 weeks ago

Hotel is very nice. They say it has a position in the city of being the highest point. From the 11th you can see a total of 360 degrees of the town and surrounding mountains. 24hr room service. The Deluxe bar downstairs is a nice place to vist after the hotel lounge closes

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Helpful?
Thank Timothy A
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear Mr Timothy, Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking your time to write a great review for us. We are very delighted to know that you got an wonderful experience with us. Our location is the best in Manado and we really appreciate your review. We look forward to having you stay with us again...

Penang, Malaysia
Reviewed 4 weeks ago

A big building atop a hill, in a commanding position over Manado. Not far from the centre and the harbour (about 15 mins walk). Staff are very nice and helpful, buffet breakfast is mostly Indonesian and excellent, and the restaurant is also quite good.

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Helpful?
Thank Stefano M
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear Stefano M Warmest Greetings from Sintesa Peninsula Hotel Manado. We are very glad to know that you enjoy your recent stay with us. We always do our best to satisfy our guest. We keep improving our quality to maintain the guest satisfaction in the future. Thank you very much for choosing us as your hotel. We look forward to...

Reviewed 2 November 2016

Its for me always hard to rate hotels when you only stay for one night, but staff was friendly. At arrival I didn't get any help because there was nobody near the doors. But that was okay because I only had 2 suitcases. But this can be enjoying if you have more :). But overall this would be a hotel...

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Helpful?
Thank Mitchel V
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear Mitchel V Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking your time to write a review for us on Trip Advisor. Please accept our apologize for the inconvenience situation, this is an uncommon situation. I will pass your comment to our concerned department for further investigation. We ensure you that this kind of situation will not...

Jakarta
Reviewed 1 November 2016

Better than average Manado Hotels The Hotel Food and Bevarage Services are not good enough . I am suprised for such a nice looking Hotel such a bad kitchen is existing. You need to imporve the Kitchen to meet the Menu. Or, you need to change the menü. Coordiors are dirty. The Carpets are dirty. The Carpets in the cooridors...

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Helpful?
Thank ufuk_berk
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear Ufuk_berk Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking your time to write a review for us on Trip Advisor. First of all, I would like to apologize for any inconvenience situation during your stay with us. We are currently having some renovation. Our renovation goals are to fix all the problem that you have mentioned...

Jakarta
Reviewed 12 October 2016

Nice hotel with internet but without slippers. Great food, but i feel the room is not clean enough especially the bathroom. There are cables on the wall. No good. I love the free internet all over the place.

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Helpful?
Thank ChristRei
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear ChristRei Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking your time to write a review for us in Trip Advisor. We are happy to know that you enjoy some of our facilities in the hotel. Our team always do the best to meet guest satisfaction. Please accept our apologize if there is any inconvenience during your...

Reviewed 11 October 2016

I don't know if we can a reliable judgement about this hotel with our Westerner eyes because we are used to such high standards... For Manado, I think this is a very good hotel. We chose this hotel for our last night in Indonesia, thinking it was a high standard hotel.... But... The room was spacious but there were many...

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Helpful?
Thank Aurélie M
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear Aurélie M Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking your time to write a review for our hotel on Tripadvisor. Please accept our apologize for any inconvenience situations during your stay with us. We are currently making some renovation. We maintain our facility and building to improving our standard and hopefully it will give our...

Surabaya, Indonesia
Reviewed 7 October 2016

This hotel is located in the city center but the hotel lobby is quite far from the highway and is very high so its quite tiring when walking. I got a big room in 10th floor, very spacious with a nice sunset view, but the carpet is dirty with lots of stain, and the tv is located in the living...

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Helpful?
Thank RindaMahyar
E-CommerceSPH, General Manager at Sintesa Peninsula Hotel, responded to this review

Dear RindaMahyar Warmest Greetings from Sintesa Peninsula Hotel Manado. Thank you for taking yoir time to write a review for is on TripAdvisor. Please accept our apologize for any inconvenience situation during your stay with us. I already passed your comment to our concerned department to ensure that this kind of situation will not be happened again in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Sintesa Peninsula features 150 beautifully appointed, bright and airy guest rooms and suites designed with your complete comfort in mind. Each room boosts over-sized bathrooms with double vanity units and separate shower cubicles, large flat screen TV and free internet access for your comfort. Also, for the discerning business traveler the exclusive Sintesa Club Floor rooms and Executive Club Lounge are ideal for your demanding business needs with many additional benefits such as free laundry and complimentary drinks and snacks in the evening. ... more   less 

Additional Information about Sintesa Peninsula Hotel

Address: Jln. Gunung Wenang | Gunung, Wenang, Manado 95117, Indonesia
Region: Indonesia > Sulawesi > North Sulawesi > Manado
Price Range: $70 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sintesa Peninsula Hotel 4*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Priceline, Travelocity, Hotels.com, Asiatravel.com Holdings, Booking.com, Agoda and ACCOR so you can book your Sintesa Peninsula Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#5 Luxury Hotel in Manado
#7 Spa Hotel in Manado
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Questions & Answers

Here's what travellers have asked, with answers from Sintesa Peninsula Hotel staff and other travellers.
1 question
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Questions? Get answers from Sintesa Peninsula Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor has the best view”
 of 5 bubbles RindaMahyar, 7 Oct 2016 | Read review
“Corner suites are large and sunny”
 of 5 bubbles viov53, 13 Sep 2016 | Read review
“Room in higher level overlookingnthe harbour is very nice”
 of 5 bubbles jkrepesch, 9 Sep 2016 | Read review
“Corner suite”
 of 5 bubbles MinnaMak72, 29 Aug 2016 | Read review
“To avoid noise from Mosques get a room on the side away from them”
 of 5 bubbles Globerwalker, 4 Aug 2016 | Read review
5 of 5
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