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Novotel Makassar Grand Shayla

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Traveller (284)
Room & Suite (64)
Dining (15)
Overview
  • Excellent62%
  • Very good24%
  • Average10%
  • Poor3%
  • Terrible1%
Travellers talk about
“gold member”(4 reviews)
“special thanks”(7 reviews)
“f b”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
All hotel details
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Rooms
26 Aug.27 Aug.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (531)
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242 results
Traveller rating
116
70
37
15
4
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LanguageEnglish
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116
70
37
15
4
Show reviews that mention
All reviewsgold memberspecial thanksf bnice swimming poolbusiness tripan upgrademodern designroom servicenice staynice servicewelcome drinknice hotelcheck in processgreat hospitalityfirst impressionnice roomfront office
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1 - 5 of 242 reviews
Reviewed 5 days ago via mobile

Stay at Novotel for already almost 1.5year...and really feels like home...my 2nd home...the staff very friendly and helpfull Staff at Front Desk Caca/Mercy/Fera/Lia/Sonia/Dina/Ivonne and all the Front Desk really helpfull if I had problem.. At restaurant Chef Ale/Yadi/Emha/Iwan/Aden/Vero/April/Febi/Azizah/Hani gave very good service.. Pak Gede also...More

Thank Uki W
Reviewed 1 week ago via mobile

Good stay so far. Very nice. Welcome staff especially Ms. Mercy that showed good manners. Good breakfast and good for everything. See u again novotel makassar please keep the services and maintain the cleanliness

Thank yenihandayani2016
Reviewed 3 weeks ago via mobile

The Novotel Makassar Grand Shayla is a perfect hotel to stay in Makassar. It’s family friendly and all the staffs are very friendly and helpful. The Hotel is located in the center of Makassar. They have a lot of variation and very delicious from Western...More

Thank andira14
Response from Novotel Makassa... G, Manajer Kantor Depan at Novotel Makassar Grand ShaylaResponded 3 weeks ago

Dear Mr/Ms. Andira14, Warmest greetings from Novotel Makassar Grand Shayla! Thank you for choosing us during your trip in Makassar. It is a great satisfaction for us to see that you have shared your experience in here and you felt impressed by our staff services....More

Reviewed 8 July 2018

Staying at the Novotel overachieved my goal of a base from which I could comfortably travel around Makassar, see the sights and meet the locals while having a base to come back to where language was not a problem and everyone was very helpful. The...More

Thank Peter G
Response from Novotel Makassa... G, Manajer Kantor Depan at Novotel Makassar Grand ShaylaResponded 2 weeks ago

Dear Peter G, Thank you for choosing your stay at Novotel Makassar and sharing your positive feedback with the readers of Trip Advisor. It is truly a pleasure knowing that you loved the ambiance of our hotel and our local dishes, our Nasi Goreng in...More

Reviewed 6 July 2018 via mobile

One of nicest hotel in Makassar. Same as other Novotel hotels, design is modern and comfy. Breakfast is good but need improvement from the variety but tastes are good. I love Nasi Goreng Kampung from room service. Also dont forget to come to Executive Lounge...More

Thank anshar435
Response from Novotel Makassa... G, Manajer Kantor Depan at Novotel Makassar Grand ShaylaResponded 7 July 2018

Dear Mr. Anshar435, Thank you for your stay at Novotel Makassar, on behalf of team i would like to thank you for the 5 star rating and great comment, really appreciate. I was delighted to read that you enjoyed our cleanliness and staff friendliness, it...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
USD 36 - USD 53 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Centrally Located Hotel in Makassar
#9 Business Hotel in Makassar
#16 Trendy Hotel in Makassar
#6 Quirky Hotels Hotel in Makassar
#32 Mid-range Hotel in Makassar
#4 Luxury Hotel in Makassar
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 36 - USD 53 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Centrally Located Hotel in Makassar
#9 Business Hotel in Makassar
#16 Trendy Hotel in Makassar
#6 Quirky Hotels Hotel in Makassar
#32 Mid-range Hotel in Makassar
#4 Luxury Hotel in Makassar
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (284)
Room & Suite (64)
Dining (15)
Pool & Beach (7)
Business Centre & Event Rooms (11)
Questions & Answers
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Stevelayy
1 March 2016|
AnswerShow all 6 answers
Response from Sofyan79 | Reviewed this property |
For superior room is queen size and for junior suite is king size.
0
Votes
Room Tips
"Get a real queen size bed, not the one where they push two singles together.9th floor was very quite for 4..."
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"The upper floors give nice view over the city"
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"Nice Hotel"
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"best to get the rooms at the end of the hallway, as it tends to be more quiet."
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