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Stay at Novotel for already almost 1.5year...and really feels like home...my 2nd home...the staff very friendly and helpfull
Staff at Front Desk Caca/Mercy/Fera/Lia/Sonia/Dina/Ivonne and all the Front Desk really helpfull if I had problem..
At restaurant Chef Ale/Yadi/Emha/Iwan/Aden/Vero/April/Febi/Azizah/Hani gave very good service..
Pak Gede also...More
Good stay so far. Very nice. Welcome staff especially Ms. Mercy that showed good manners. Good breakfast and good for everything. See u again novotel makassar please keep the services and maintain the cleanliness
The Novotel Makassar Grand Shayla is a perfect hotel to stay in Makassar. It’s family friendly and all the staffs are very friendly and helpful. The Hotel is located in the center of Makassar. They have a lot of variation and very delicious from Western...More
Response from Novotel Makassa... G, Manajer Kantor Depan at Novotel Makassar Grand ShaylaResponded 3 weeks ago
Dear Mr/Ms. Andira14,
Warmest greetings from Novotel Makassar Grand Shayla!
Thank you for choosing us during your trip in Makassar.
It is a great satisfaction for us to see that you have shared your experience in here and you felt impressed by our staff services....More
Staying at the Novotel overachieved my goal of a base from which I could comfortably travel around Makassar, see the sights and meet the locals while having a base to come back to where language was not a problem and everyone was very helpful. The...More
Thank Peter G
Response from Novotel Makassa... G, Manajer Kantor Depan at Novotel Makassar Grand ShaylaResponded 2 weeks ago
Dear Peter G,
Thank you for choosing your stay at Novotel Makassar and sharing your positive feedback with the readers of Trip Advisor.
It is truly a pleasure knowing that you loved the ambiance of our hotel and our local dishes, our Nasi Goreng in...More
One of nicest hotel in Makassar. Same as other Novotel hotels, design is modern and comfy. Breakfast is good but need improvement from the variety but tastes are good. I love Nasi Goreng Kampung from room service. Also dont forget to come to Executive Lounge...More
Response from Novotel Makassa... G, Manajer Kantor Depan at Novotel Makassar Grand ShaylaResponded 7 July 2018
Dear Mr. Anshar435,
Thank you for your stay at Novotel Makassar, on behalf of team i would like to thank you for the 5 star rating and great comment, really appreciate. I was delighted to read that you enjoyed our cleanliness and staff friendliness, it...More