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Banyan Tree Bintan

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1,370 Reviews from our TripAdvisor Community

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Showing 1,173: English reviews
Derby, United Kingdom
Reviewed 30 December 2014

We hopped over form Singapore on the ferry for the weekend (1hr). The hotel is delightful, set on a rocky hill-side as a series of individual bungalows. Ours had a fantastic view over the sea and was a short walk from the main, Indonesian restaurant. We had an evening meal in the Indonesian restaurant, which I did not think was...

Review collected in partnership with BanyanTree.com
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Helpful?
Thank Ric P
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Ric P, I am very glad to hear that you had an enjoyable stay with us. It is pleasure for me to know that the breakfast and service were up to your expectations. It is indeed our traditional Balinese design villa with its natural alang alang roof not only has it idyllic and rustic charm, it is also has...

Singapore, Singapore
Reviewed 30 December 2014

Made a surprise trip with hubby to Banyan Tree at Bintan (14th-16th Dec 2014) in celebrating our 8th Wedding Anniversary. Hubby was at first contemplating due to an hour ferry ride there as he tends to get sea-sick. After the 2 nights stay, he told me he had no regrets on the trip and completely satisfied with the superb service...

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Helpful?
Thank mrslau18
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear mrslau18, Thank you for this fantastic summary of your stay. I am very glad to hear that we have exceed your expectation and the bumpy start didn't defect your entire experience with us. Your comments have been already shared with our team and Brian, and they were highly appreciated. Our team is very happy that we made the celebration...

Singapore, Singapore
Reviewed 29 December 2014

Very personal and 3 cheers to the housekeepers who had made our stay a memorable one. Relaxing and nice ambient, in the villa and restaurant. Highly recommended for couples. A 4D3N stay is just right.

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Helpful?
Thank ahpieu
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear ahpieu, Thank you for sharing your kind words with us, I am glad to hear that you have enjoyed your stay with us. Our resort is certainly a great place for couples as we provide privacy and tranquility. I look forward to welcome you back to our jungle and beach resort in Bintan. Sincerely, Stefan Thumiger Area General Manager

Reviewed 29 December 2014 via mobile

It was short break from busy world and I found the great escape at this stunning resort. I had planned doing nothing but with my books along the journey. The villa is just "wow" by its charming design, set high above the sea level for the fabulous view to the ocean from most of the resting spots within. Each of...

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Helpful?
Thank showteeth
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear showteeth, Thank you very much for taking time to share with us your experience. I am glad that we have met all your expectations and even went beyond. I have noted your compliments on our villa facilities and attentive service. Let me assure you that your gracious comment of the team especially Brian is shared on our notice board....

Washington DC, District of Columbia
Reviewed 27 December 2014

Banyan Tree looked after our every need from being attentive to celebrating a birthday to arranging a relaxing massage. Our chalet had a perfect view and everything from a private pool and spa room to a jacuzzi and steam bath. Hotel restaurants were great and we especially appreciated the caring attitude of Andre and Dianna who assured that everything we...

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Helpful?
Thank Paul N
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear PaulNC97, I am pleased to note that we have exceeded your expectations and making your birthday birthday a true Banyan Tree Experience. Your kind remarks of our associates, Andre and Diana will be passed on to them on the notice board - we are indeed very proud of them and your comments reinforce our belief into their professionalism. Thank...

New York City, New York
Reviewed 24 December 2014

The villas offer beautiful views of the South China Sea and there is no shortage of available activities to do on the beach. The service is excellent and our personal concierge, Andry, was fantastic and took great care of us during our stay. He even packed us breakfast pastries when we checked out and accompanied us to the ferry terminal...

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Helpful?
Thank Vincent C
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Vincent C, I am happy to note that you had a wonderful experience in our resort. I have shared you kind feedback with the team, and Andry, he was very delighted. Allow me thank you for your kind understanding that our unique setting in the jungle is also our biggest challenge. We are addressing the wildlife issue at the...

Dubai, United Arab Emirates
Reviewed 23 December 2014

For very relaxing holidays or weekend one hour away from Singapore by ferry, the place is ideal. Staff is very well trained, extremely friendly and quick to act. They sometimes interrupt yoour dinner or conversation 3 times to inquire abt you but, besides this, cannot complain abt their very high service standards. Rooms are very beautiful, we had a sea...

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Helpful?
Thank Gemmayzetraveller
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear gemmayzetraveller, I would like to thank you for sharing your experience with us. It is pleasure to know that your expectations have been met. I have noted your compliments on the SPA, it is surely a must when you’re visiting Banyan Tree Bintan, our SPA is globally recognized as one of the best in the world. allow me to...

Singapore, null, Singapore
Reviewed 22 December 2014

It was a delightful stay with great hospitality. My boyfriend and I had an enjoyable and relaxing time there. The spa lives up to its award-winning name and I think it was worth every cent spent. The view from our villa was breathtaking with a nice jacuzzi pool to relax in. Items in the villa are getting old and the...

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Helpful?
Thank susanvincent
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear susanvincent, I am very delighted to hear that we were able to deliver the true Banyan Tree experience, our team was glad to celebrate this special day with you. Your comment on our associates especially Brian and Sherly is highly appreaciated. I have not missed to share this with the team. Our villas have been designed in the traditional...

Singapore, Singapore
Reviewed 22 December 2014

I usually take the time to write a review when my experience is different from my expectations - in a bad or a good way. When it is bad I can be very harsh, but here I want to be entirely positive with Banyan Tree Bintan. This is a resort where you come to enjoy nature, quietness and the fantastic...

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Helpful?
2Thank Frederic_GT
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear Frederic_GT, I am very glad that we did delivered to you the true Banyan Tree experience and it met all your expectations. Indeed, we provide a very tranquil relaxing atmosphere to our guests as well as the closeness to the nature. Thank you for your compliments on our activities, restaurants, SPA and service. Our SPA is widely recognized as...

Singapore, Singapore
Reviewed 22 December 2014

We just came back from this place and its our first time. The minute we stepped in the reception we could actually feel the enregy to be relaxing and positive. From then till the end of our trip it was heavenly. We celebrated our annivesary there and the staff made all efforts during our 2 night stay to make it...

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Helpful?
Thank copsland007
Stefan_Thumiger, Area General Manager at Banyan Tree Bintan, responded to this review

Dear copsland007, I would like to thank you for taking the time to share your experience with us. I am grateful to hear that we did not just meet your expectations but also exceeded them during your anniversary celebration. I look forward to welcome you back to Banyan Tree Bintan in the nearest future. Sincerely, Stefan Thumiger Area General Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Spa
  • Golf Course
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Close to Singapore lies a sweep of brilliant Indonesian islands, the most spectacular of which are found in the Riau Archipelago. Bintan Island has long been one of the region's most popular destinations. Banyan Tree Bintan occupies 240 hectares on the sea front and is comprised of 72 villas modeled on traditional Balinese architecture, all beautifully located in virgin forest. The resort's Jacuzzi villas have jacuzzis built into their sun decks whilst the two-bedroom pool villas have their own plunge or swimming pools and are particularly suitable for families. Culinary variety is the name of the game with "Crossroads" offering Western cuisine in an air-conditioned or al fresco setting while the Saffron Restaurant serves Thai and South East Asian specialties. You can also dine in your own villa - simply order from the a la carte menu or make a selection from the BBQ dinners cooked in front of your eyes. The new food and beverage outlet, "The Cove," is modern and up-tempo; Mediterranean cuisine is prepared here to perfection. ... more   less 

Additional Information about Banyan Tree Bintan

Address: Jalan Teluk Berembang Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Price Range: $407 - $1,122 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Bintan 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
Banyan Tree Bintan Hotel Bintan
Banyan Tree Hotel Bintan
Bintan Banyan Tree
Banyan Tree Bintan Bintan Island, Riau Islands
Hotel Style:
#3 Luxury Hotel in Bintan Island
#3 Spa Hotel in Bintan Island
#4 On the Beach Hotel in Bintan Island
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Bintan staff and other travellers.
18 questions
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New Jersey
9 months ago

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Questions? Get answers from Banyan Tree Bintan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wind can be loud in the trees, the villas pointing to sundown are more quiet”
 of 5 bubbles 8888traveller, 18 Mar 2017 | Read review
“Infinity pool villas are worth the extra”
 of 5 bubbles holidayshoes, 6 Mar 2017 | Read review
“All rooms overlook the sea, but on the rocks rooms provide a better view”
 of 5 bubbles 740janc, 4 Mar 2017 | Read review
“Ocean View villa is the way to go! We loved waking up to the waves crashing and the ocean view every morning.”
 of 5 bubbles cheryl4528, 17 Feb 2017 | Read review
“If you come during Monsoon season, choose the south side if you like a quieter rest at night.”
  • Lovely visitors welcoming us at our villa pool balcony
 of 5 bubbles myleevictor, 16 Feb 2017 | Read review
5 of 5