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    Mercure Batam

    Jl. Raden Patah 12, Riau Islands Province 29432, Indonesia
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    24/12/2017 25/12/2017
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    Traveller (139)
    Room & Suite (55)
    Dining (14)
    Overview
    • Excellent9%
    • Very good34%
    • Average39%
    • Poor10%
    • Terrible8%
    Travellers talk about
    “pizza hut” (11 reviews)
    “nagoya hill” (16 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (338)
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    141 - 145 of 293 reviews

    Reviewed 9 November 2013

    I mostly check-in Mercure Batam as it's near to one of my customer. I believe the management has put a lot of effort in order to maintain (sorry, not up to improve level, yet) the condition of the hotel. The only thing under my expectation...More

    Review collected in partnership with Accorhotels.com
    Thank HS_YEOH84
    Response from 6178, General Manager at Mercure BatamResponded 11 November 2013

    Dear HS-Yoah We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam, we are very pleased to read that you are enjoy your stay and happy...More

    Reviewed 8 November 2013

    Stayed here again for 3D/2N on Groupon. All the staff here are customer friendly, especially those at front desk who are willing to provide appropriate info with regard to local travels and sight seeing. Their cleaning staff do a great job providing clean linen. Towels...More

    Thank TravellerPorirua
    Response from 6178, General Manager at Mercure BatamResponded 11 November 2013

    Dear Valuable Customer We thank you for the time you have taken to share your experience during your recent stay with us. On behalf of the entire team here at Mercure Batam Hotel, we are very pleased to read that you are enjoy your stay...More

    Reviewed 31 October 2013

    The front desk service was good but not excellent enough. To make it worse, the buffet breakfast was the worst in my whole life in a hotel because I was brought to a table full of soiled plates & glasses, it was not even cleared...More

    Review collected in partnership with Accorhotels.com
    1  Thank Nicholas B
    Response from 6178, General Manager at Mercure BatamResponded 2 November 2013

    Dear Nicholas. Thank you for taking the time to share about your experience at the Mercure Batam Hotel. On behalf of the entire team here at Mercure Batam, kindly accept our sincerest apologies for not being able to provide the best hospitality and service during...More

    Reviewed 31 October 2013

    Stayed 1 night with 3 of my friends during weekends, booked deluxe, connecting rooms. The room was rather huge, however the room doesn't seem well maintained. It looks old and has some kind of smell on the carpet floor. The staff are not english speaking...More

    1  Thank Jenny T
    Response from 6178, General Manager at Mercure BatamResponded 2 November 2013

    Sincerely beloved guest. Thank you for taking the time to share about your experience at the Mercure Batam Hotel. On behalf of the entire team here at Mercure Batam, kindly accept our sincerest apologies for not being able to provide the best hospitality and service...More

    Reviewed 18 October 2013

    More

    Review collected in partnership with Accorhotels.com
    Thank lynne_steele1
    Response from 6178, General Manager at Mercure BatamResponded 24 October 2013

    More

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Free Parking
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Shuttle Bus Service
    • Breakfast included
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Spa
    Details
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 159
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire, Travelocity, Orbitz, Cheap Tickets, TripOnline SA, Cancelon and HotelQuickly so you can book your Mercure Batam reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Riau Islands Province >
    • Riau Archipelago >
    • Batam
    • Also Known As
    • Mercure Batam Hotel Batam
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    Traveller (139)
    Room & Suite (55)
    Dining (14)
    Pool & Beach (8)
    Hotel & Grounds (85)
    Bathroom (13)
    Business Centre & Event Rooms (5)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    night9955
    5 January 2015|
    Answer
    Response from Mercure_Batam | Property representative |
    Dear Valuable Guest; referring your question The Mercure Batam hotel near to Habourbay 10 minute,sekupang Ferry terminal 30 Minute and Batam centre 20 minute .distance , we have taxi with charge IDR.150.000 or 17 Sing$ one... More
    0
    Votes
    Room Tips
    "Rooms in the back building, facing the poor are less noisy. Ask for a newly renovated room for newer..."
    Read review
    "Asked for non-smoking room if needed"
    Read review
    "Try not to get a room with a pool view. It will be very noisy."
    Read review
    "Take lower floor to avoid sunrise (heat)"
    Read review
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