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GGi Hotel

70 reviews
#89 of 105 Hotels in Batam
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Traveller (37)
Room & Suite (14)
Dining (6)
Overview
  • Excellent10%
  • Very good22%
  • Average26%
  • Poor18%
  • Terrible24%
30 Dec 2017
“Bad facilities and service”
25 Dec 2017
“Staff needs more training on customer service”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (70)Write a Review
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1 - 5 of 52 reviews
Reviewed 31 December 2017 via mobile

Booked 2 rooms for 3D2N on Christmas Day. Arrived at abt 7.45pm but was given a room with dirty bedsheets, no duvet and no pillows. One of the rooms was not ready. Even the phones in both rooms are faulty. Had to make my way...More

Thank Mim6767
Reviewed 26 December 2017 via mobile

All i can say is, be prepared to wait for 1 hour if u request anything. Let it be food, drinks or housekeeping. Call again and their reply is they forgot. How professional is this. The staff definitely need more training and discipline. Light bulbs...More

Thank Ejaz N
Reviewed 3 September 2017

Location wise is great as it convenient to get around and ferry terminal is just opposite the hotel ,breakfast is also good as there is a variety of choice.staff is polite and friendly and would recommend to other.

Thank 424ngj
Reviewed 20 June 2017 via mobile

First of all, lets just move on to the overall revie, there are still lots of things to be improved, and to make these renovation, i think closing the hotel for a while is necessary. Lift so small, broken wallpaper along the hallway, and inside...More

Thank Felix J
Reviewed 12 June 2017

The hotel is situated just beside harbourbay mall. First impression of the hotel: Relatively big and spacious, yet a little run-down, old paints, with little maintenance. There is a strong stench of smell throughout the lobby and hotel corridors. It was unpleasant though. I hope...More

1  Thank Adrianothemiao
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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Banquet Room
Conference Facilities
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Details
Price range
USD 24 - USD 51 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Batam
#36 Spa Hotel in Batam
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
Details
Price range
USD 24 - USD 51 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Luxury Hotel in Batam
#36 Spa Hotel in Batam
Room types
Non-Smoking Rooms, Smoking rooms available, Family Rooms
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Traveller (37)
Room & Suite (14)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Avoid. Unless they improve their service standards."
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"Rooms on high floor facing front may get sea view. Avoid rooms behind - overlooking slums."
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"Many power sockets to charge multiple gadgets."
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"just try any local dishes and you will enjoy the chef credibillities"
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