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The BCC Hotel & Residence

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The BCC Hotel & Residence
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678 Reviews from our TripAdvisor Community

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Showing 651: English reviews
Singapore, null, Singapore
Reviewed 10 August 2016

Enjoyed my stay there been 3rd time for us . We are looking for more visits n have informed friends to consider this as first prioritiy. Hope for more variety at breakfast 😃. Too much to say but it's best for others to stay know it themselves

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Helpful?
Thank suseela13
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Suseela13, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort to...

Singapore, Singapore
Reviewed 10 August 2016

3 issues about room service: 1) We had called for a big bucket of ice cubes for our room but it only came an hour later. 2) The big bucket was really small and we still had to pay an extra S$1.50 for it which is quite ridiculous 3) We order room service one night, and our food was very...

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Helpful?
Thank MRB2607
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about...

Singapore, Singapore
Reviewed 8 August 2016

the issue is that ur bathtub is not working. the water is not hot . we book ur hotel because of the tub but take so long to fill up water and then its still not hot. disappointing but the room is big and clean

Review collected in partnership with this hotel
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Helpful?
Thank samantha a
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Smanthacsah, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 6 August 2016

Location is perfect next to a big shopping mall and good hawker center. Distance to ferry terminal and nagoya hill is not a problem as the massage/spa drivers drove us around. We got a suite that was a little too big for us but it was an anniversary thing so why not. Living room aircon was not working but we...

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Helpful?
Thank jeremiah_ho
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr. Jeremiah_ho, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort...

Singapore, Singapore
Reviewed 5 August 2016

Fairly comfortable stay. The unit was big enough to accommodate all with space to spare. Rooms interior will need some upgrading and repair work. There is also not enough utensils at the pantry and the kettle provided is very dirty. Was upset that loud music and chanting can be heard from the walls of one of our rooms at 4am...

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Helpful?
Thank Eric H
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Eric H., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

Jakarta, Indonesia
Reviewed 4 August 2016

I really-really love this hotel. I booked Bcc Premiere Suite and its such a good damn room with not too expensive price! so big, clean, good service and near to BCS mall. Highly recommended for who visit Batam city.

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Helpful?
Thank dilaMW
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr. DilaMW, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort...

Reviewed 3 August 2016

Batam city centre is just next to the hotel. Hotel offer 2 bedroom & 3 bedroom apt where allows frenz to stay tgt. Food centre just within 5mins of walk(nice bak kut teh & cendol) . Staff are friendly. Able to check in early. But just tat the breakfast not that nice.

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Helpful?
Thank msbudget
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Our Valued Guest, Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement...

Singapore, Singapore
Reviewed 1 August 2016

Location is great. Staff too are great, very helpful, Rooms are big with very good air-conditioning. Breakfast was satisfactory with different themes each day. Downside, well quite a few broken fixtures and worn-furniture in the room and cockroach infestation in the restaurant., the little buggers can be seen scampering around the buffet table. Really hope that the management can do...

Review collected in partnership with this hotel
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Helpful?
Thank 2rks
Gigi M, General Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about...

Singapore, Singapore
Reviewed 30 July 2016

Pleasant service from the staff. Smiling receptionist always and helpful. Only thing was that the room water heater wasn't too warm. And also would be helpful if can put instruction near the aircon as not able to adjust. Maybe I didn't know how too

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Thank 821ashok
Suzhou, China
Reviewed 30 July 2016

It's a good hotel with good location. But the daily changing of the wifi password is very inconvenient. The breakfast is ok and good but could do with better warmers. Some of the food which were supposed to be hot was cold

Review collected in partnership with this hotel
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Helpful?
Thank Limahkow1971

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BCC Deluxe (35)
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BCC Premiere (41)
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BCC Two Bedroom (62)
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $51 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Batam
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Questions & Answers

Here's what travellers have asked, with answers from The BCC Hotel & Residence staff and other travellers.
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Questions? Get answers from The BCC Hotel & Residence staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Find a room in another hotel”
 of 5 bubbles viraz122, 22 Mar 2017 | Read review
“Large families, choose the apartment style with 2 or 3 rooms.”
 of 5 bubbles 878muhammadh, 18 Jan 2017 | Read review
“There is no good room, too bad.”
 of 5 bubbles iuhnixZ, 18 Jan 2017 | Read review
“2room apartment is very spacious.”
 of 5 bubbles norsharie, 28 Dec 2016 | Read review
“Near to BCS Mall & Reborn massage”
 of 5 bubbles SarinaAzri, 12 Dec 2016 | Read review
5 of 5