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The BCC Hotel & Residence

740 reviews
#32 of 105 Hotels in Batam
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Traveller (561)
Room & Suite (388)
Dining (70)
Overview
  • Excellent17%
  • Very good40%
  • Average27%
  • Poor7%
  • Terrible9%
Travellers talk about
“bcs mall”(167 reviews)
“food court”(98 reviews)
“room apartment”(17 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.0 Star Hotel
All hotel details
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Rooms
4 Mar.5 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (740)Write a Review
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All reviewsbcs mallfood courtroom apartmentfood centrespacious roomshuge roomshopping centrerain showermassage placehigh floorswimming poolhotel staffvisit batambatam centre ferry terminalshort getawaynagoya hilljacuzzi
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91 - 95 of 706 reviews
Reviewed 17 October 2016

Nice and clean hotel . Location very centralized. Staff very friendly . Spa price a bit expensive. Lunch choice not much . Can have a bit more clothes hanger . Swimming pool too small . Spa pool not working. Sauna also not working . A...More

Review collected in partnership with this hotel
Thank gkwjoe
Response from Gigi M, Manager at The BCC Hotel & ResidenceResponded 18 October 2016

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Gkwjoe, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay...More

Reviewed 15 October 2016 via mobile

It seemed a nice place checking in as they"upgraded" all of us. Ultimately, nothing worked.. TV, air-conditioning, jacuzzi tub, hot water, shower pressure, clogged drainage.. nothing worked. The staff seemed to do less than or just the bare minimum. They put a couple of my...More

1  Thank Kenneth S
Response from Gigi M, Manager at The BCC Hotel & ResidenceResponded 18 October 2016

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Kenneth S., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant...More

Reviewed 13 October 2016

I have confirm the pickup with Asia Travel as well as called BCC Hotel to confirm my pick up but when we arrive at Batam Centre Ferry Terminal today, we waited 45mins at Batam Centre Although their driver was there, he was waiting for another...More

1  Thank cpbkomy
Response from Gigi M, Manager at The BCC Hotel & ResidenceResponded 14 October 2016

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Cpdkomy. Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay...More

Reviewed 11 October 2016

The location of the hotel is very conveniently located to the local market, BCS shopping mall and wholesale center for bags and children's things. Previously when we stayed in this hotel the TV programmes were working fine. Seem like there is an upgrade in the...More

Review collected in partnership with this hotel
Thank Claire C
Response from Gigi M, Manager at The BCC Hotel & ResidenceResponded 13 October 2016

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Chuaclaire, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay...More

Reviewed 10 October 2016

We were looking forward to this getaway at BCC Hotel. When we check-in, the staff at the counter was smiling away and told us that the hotel gave us a complimentary upgrade from Premier Room to Premier Suite...what a pleasant surprise. All of us were...More

1  Thank Zora74
Response from Gigi M, Manager at The BCC Hotel & ResidenceResponded 13 October 2016

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Zora74, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay...More

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About
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
USD 40 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 40 - USD 111 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (561)
Room & Suite (388)
Dining (70)
Pool & Beach (38)
Amenities (37)
Family and Play Areas (1)
Questions & Answers
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blythe81
20 September 2017|
AnswerShow all 6 answers
Response from Karen L | Reviewed this property |
Harbour Bay Terminal is the nearest terminal to BCC Hotel
2
Votes
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Room Tips
"Apartment are in 2-11 floor and hotel rooms are from 12-21 floor"
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"You can stay here only if you like cigarette smell everywhere"
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"non-smoking room"
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"Request for a pool view, book hotel instead of apartment."
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