We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The BCC Hotel & Residence

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The BCC Hotel & Residence
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

670 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The BCC Hotel & Residence
See the most recent reviews
Showing 644: English reviews
Reviewed 20 December 2016 via mobile

Stayed in the premium suite for 3d2n 👍🏼room is huge 👍🏼convenient location 👍🏼friendly staff 👎🏼bathtub jacuzzi spurts out dirt 👎🏼Day time is warm in the room although air conditioning is working Buffet breakfast is average, nothing special but there is variety

 Report
Helpful?
Thank priscillap972
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Priscillap972, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 20 December 2016

The location was good, close to eateries and shopping centre, just a few minutes walk away. The staff of the hotel is very professional and quite efficient. Shout out to the female concierge who was really sweet and friendly to help us arrange for taxis to the ferry terminal. Room wise: it was just nice for 6 people, however, if...

 Report
Helpful?
Thank Daphne S
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Ms.Daphne S., Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement effort...

sgp
Reviewed 19 December 2016 via mobile

Near bcs mall, next to a2 foodcourt, breakfast was a big let down considering the category n price of room. Not even any serving of hotdogs sausage at all. Only two pathetic selection of pastry, one veg dish, one std chicken dish, two rice selection of nasi lemak n fried rice , one noodle, one red bean, one potato. It...

 Report
Helpful?
Thank swlpll
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.Swlpll, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Singapore, Singapore
Reviewed 13 December 2016

I was on 3d2n on 19nov, took 03 rooms. Suite, Premier suite & Apartment. I'm very honoured that i get to c/in early certain staff was alright but some were just moody and they show us grumpy faces when enquire about something. Rooms was big very beautiful. well this was not my first time stayed here. I love Bcc hotel...

 Report
Helpful?
Thank SarinaAzri
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Ms.SarinaAzri, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your inconvenience...

Reviewed 28 November 2016 via mobile

Stay 2D1N for 3 adults, upgraded free to 2 bedroom apartment. Pros Staff are friendly Good location, walking distance to BCS mall, indoor foodcourt near hotel and outdoor foodstreet operating from 5pm to 2am Hotel massage around SGD26 for 60mins 15mins taxi to nagoya hill mall and golden city area Breakfast reasonable Room is spacious Cons Lift too slow, few...

 Report
Helpful?
Thank ggng
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about...

Reviewed 27 November 2016 via mobile

-hotel abit run down -room was ok everything is fine except for the fridge (the bottom part was not cold) -breakfast buffet.. Hmm.. I cld give 4/10 as there are some food that doesn't goes along like the nasi lemak. There are no sambal to go along with the nasi lemak or any sausages served as what we know what...

 Report
Helpful?
Thank 945kayk
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about...

Reviewed 24 November 2016 via mobile

We are meeting on the M floor, low ceiling, the room was hot and stuffy (air conditioner was broken, was repaired after lunch), the internet connection is slow and often disconnected, vehicle parking area is limited.

 Report
Helpful?
Thank Edwin M
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Edwin M., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

Singapore, Singapore
Reviewed 24 November 2016 via mobile

1st time checking in to bcc hotel and the reviews was wrutten too good to be true. Booked an executive deluxe room and was given the highest floor. Room was nice and big, bedding and pillow were good but bedsheet not truly white. Had some stains on 1 side. Pillow casing was not all white which black stains seen all...

 Report
Helpful?
Thank godblessyou23
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Our Valued Guest, Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about...

Reviewed 22 November 2016 via mobile

I have stayed in a few hotels in Batam but I must say BCC Hotel is the best!! It is safe with tight security which means a lot to me and my young children. Strategic location too being next to BCS Mall and close proximity to my favorite First Choice Spa across the street! My children love their Suite spacious...

 Report
Helpful?
Thank Delphine W
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam!! Dear Mr. Delphine W., Thank you for your kind feedback and taking time to share on Tripadvisor.com following recent stay at The BCC Hotel and Residence Batam. We are glad to hear that you had a pleasant experience while staying with us. Our team will continue to strive for the improvement...

Reviewed 19 November 2016 via mobile

the staffs were all polite and serve you with a smile all the time. the aircondition wasn't cold enough, we had to leave it on even after we left the room just to make it colder when we get back in the room. i requested for a queen size since we are a couple, but instead we had 2 single...

 Report
Helpful?
Thank Mariell D
Gigi M, Manager at The BCC Hotel & Residence, responded to this review

Warms Greeting from The BCC Hotel and Residence Batam. Dear Mr.Mariell D., Thank you very much for taking the time to write your feedback regarding your stay at The BCC Hotel & Residences. On behalf of the management, please accept our apologize regarding your unpleasant stay recently at our hotel. We have discussed and investigated with our team about your...

763 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (514)
Viewed
Room/Suite (152)
Viewed
Pool/Beach Area (11)
Viewed
Hotel & Grounds (54)
Viewed
View from Room (29)
Viewed
Bathroom (50)
Viewed
Dining (43)
Viewed
Family/Play Areas (1)
Viewed
Other (174)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (246)
Viewed
Amenities (37)
Viewed
BCC Deluxe (35)
Viewed
BCC Premiere (41)
Viewed
BCC Two Bedroom (62)
Viewed
Pool (23)
Viewed
Dining (27)
Viewed
The Hotel (21)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (3)
Viewed
Hotel & Grounds (3)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Batam hotels
0.1 km away
I Hotel Baloi
I Hotel Baloi
#1 of 22 in Nagoya
287 reviews
1.1 km away
Da Vienna Boutique Hotel
4.4 km away
Harmoni One Convention Hotel and Service Apartments
Show Prices
Show Prices
Show Prices
0.1 km away
Gideon Hotel Batam
Gideon Hotel Batam
#25 of 97 in Batam
189 reviews
1.7 km away
Allium Batam Hotel
Allium Batam Hotel
#3 of 22 in Nagoya
317 reviews
5.0 km away
HARRIS Hotel Batam Center
HARRIS Hotel Batam Center
#1 of 11 in Batam Center
1,368 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge

Additional Information about The BCC Hotel & Residence

Address: Jl. Mawar, Riau Islands Province 29442, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Batam
Price Range: $52 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The BCC Hotel & Residence 4*
Number of rooms: 205
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, Agoda, Travelocity, Hotels.com and Booking.com so you can book your The BCC Hotel & Residence reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#8 Luxury Hotel in Batam
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The BCC Hotel & Residence staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from The BCC Hotel & Residence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large families, choose the apartment style with 2 or 3 rooms.”
 of 5 bubbles 878muhammadh, 18 Jan 2017 | Read review
“There is no good room, too bad.”
 of 5 bubbles iuhnixZ, 18 Jan 2017 | Read review
“2room apartment is very spacious.”
 of 5 bubbles norsharie, 28 Dec 2016 | Read review
“Near to BCS Mall & Reborn massage”
 of 5 bubbles SarinaAzri, 12 Dec 2016 | Read review
“Pick a room away from the elevators”
 of 5 bubbles CayLalita, 13 Nov 2016 | Read review
5 of 5