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Pacific Palace Hotel

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Traveller (202)
Room & Suite (322)
Pool & Beach (48)
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Overview
  • Excellent14%
  • Very good38%
  • Average30%
  • Poor10%
  • Terrible8%
Travellers talk about
“cabin room”(9 reviews)
“swimming pool”(19 reviews)
“unique design”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun.4 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (182)
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Traveller rating
18
53
47
18
15
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LanguageEnglish
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18
53
47
18
15
Show reviews that mention
All reviewscabin roomswimming poolunique designharbour bayvery nice staystar hotellive stationfitness centerfront office staffbreakfast buffetwithin minssea viewdiscothequelobbymassagespachannels
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1 - 5 of 151 reviews
Reviewed 2 days ago via mobile

Interesting layout of a ship for the hotel. Wonderful and accomadating staffs. Rooms don't offer much of a view. Big rooms, balcony and toilet. Massage and pool are family friendly. Not too far from shopping districts.

Thank icebergsti
Reviewed 6 days ago

Overall experience was pleasant, good facilities and good food. Swimming pool and changing room with suana and steam room was a bonus. Will return again to stay again with my friends and family members.More

Review collected in partnership with this hotel
Thank Dracularx
Response from Pacific Palace ... B, Guest Relations Manager at Pacific Palace HotelResponded 4 days ago

Dear Mr. Dracularx Warm greetings from pacific Palace Hotel What a remarkable record! Thanks for taking the time to share your experience with us. I'm glad you left the hotel with fond memories after your last visit. Your special acknowledgment of the services provided by...More

Reviewed 2 January 2018

The Deluxe Room was nice and big except the bed was too soft. Compulsory New Year's Dinner was unappetizing. The main courses were stone cold especially the chicken was hard like rock. Not many facilities in the hotel. The disco was opened to public and...More

Thank Patsy A
Response from Pacific Palace ... B, Guest Relations Manager at Pacific Palace HotelResponded 4 days ago

Dear to Patsy A Warmest greeting from Pacific Palace Hotel Batam, Thank you for taking your time to deliver your review about our hotel even if it seemed that you did not enjoy and have fun with us. Rating us at worst score and giving...More

Reviewed 14 December 2017 via mobile

the 10 of us checked in on Mon, 11 Dec'17 for 3D2N stay at the hotel...check-in was fuss free and the staff were friendly and helpful...upon returning to the hotel after dinner, we returned to our rooms and had wanted to keep some of our...More

Thank mohd nazirin a
Response from Pacific Palace ... B, Guest Relations Manager at Pacific Palace HotelResponded 4 days ago

Dear to Mr. Mohd nazirin a Warmest greeting from Pacific Palace Hotel Batam, Thank you for taking your time to deliver your review about our hotel even if it seemed that you did not enjoy and have fun with us. Rating us at worst score...More

Reviewed 26 September 2017

Upon arrival at Pacific Palace Hotel, I was really amazed with the size and grandeur of the lobby. My room was a Cabin Room, which overlooked the outdoor parking and the entrance of the popular Discotheque. I was surprised that despite some feedback of loud...More

Thank jeffkgy
Response from Monica W, Front Office Manager at Pacific Palace HotelResponded 4 October 2017

Dear Mr Jeffkgy Warmest greeting from pacific Palace Hotel What a wonderful note ! Thank you for taking the time to share your experience with us. I am delighted that you left the hotel with such good memories following your recent stay. Your special recognition...More

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About
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Airport Transportation
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Indoor pool
Details
Price range
USD 36 - USD 92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 36 - USD 92 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in Batam
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (202)
Room & Suite (322)
Pool & Beach (48)
Dining (36)
Amenities (78)
Family and Play Areas (2)
Questions & Answers
Ask a question
kelvinlch
10 December 2015|
Answer
Response from vivienghe23 |
Do u have shutter bus in your hotel to shopping mall at Batam.
0
Votes
Maanboobu
4 June 2015|
Answer
Response from Monica W | Property representative |
Hi Maanboobu.. only Harbour bay Mall shopping centre nearby Pacific Palace Hotel,walking distance about 5 minutes
0
Votes
Room Tips
"Do not choose room 621 because air-con in room is not working."
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"Rooms on higher floor are recommended as there's disco at the ground level and the noise will continue..."
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"Superior Twin Bed with Pool view"
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"Level 8 is good - higher the less noise"
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