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30/07/2017 31/07/2017
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    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
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    Best prices for your stay
    30/07/2017 31/07/2017
    USD 44*
    USD 43*
    SAVE USD 1
    USD 44*
    USD 43*
    SAVE USD 1
    USD 44*
    Traveller (262)
    Dining (76)
    Room & Suite (72)
    Novotel Surabaya Hotel and Suites
    879 reviews
    #36 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    337 reviews
    #23 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    94 reviews
    #18 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
    Overview
    • Excellent20%
    • Very good54%
    • Average19%
    • Poor5%
    • Terrible2%
    Travellers talk about
    “pizza hut” (7 reviews)
    “new building” (13 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Babysitting
    4.0 Star Hotel
    All hotel details
    Novotel Surabaya Hotel and Suites
    879 reviews
    #36 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    337 reviews
    #23 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    94 reviews
    #18 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
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    Rooms
    30 Jul.31 Jul.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (665)
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    There are newer reviews for Mercure Surabaya
    See the most recent reviews

    161 - 165 of 428 reviews

    Reviewed 18 June 2015 via mobile

    for some reason i been in this hotel so many times, the hotel it self it not that superb, but the staff give good service except the security which is not so alert to give some help.the room is abit old, and the bed keep...More

    Thank daniel-malang
    Response from Sugito A, General Manager at Mercure SurabayaResponded 19 June 2015

    Dear Mr/Mrs. Daniel: We very much appreciate your comments regarding your stay at the Mercure Grand Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    Reviewed 11 June 2015 via mobile

    We were placed in the new wing. The elevator for this new wing is not yet connected to the ground floor hence need to make a transit on the 2nd floor, go past some meeting rooms. The room feels unfinished. There is no proper curtain,...More

    Thank scorpiotale
    Response from Sugito A, General Manager at Mercure SurabayaResponded 11 August 2015

    Dear Mr/Mrs. Scorpiontale, Thank you for taking the time to tell us about your experience at the Mercure Surabaya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We address your dissatisfaction experience, hence we...More

    Reviewed 20 May 2015

    i love this hotel so much. its my first time visited surabaya with my friend an we choose this hotel to stay. the room was very clean and comfort. there is smooking room and non smooking room. i choose non smoking room. the bathroom also...More

    Thank intan_momo
    Response from Sugito A, General Manager at Mercure SurabayaResponded 19 June 2015

    Dear Mr/Mrs. Intan Momo, We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    Reviewed 13 May 2015

    An inconvenience on my arrival because I had to wait for my room until 3 o'clock but it was gone when the duty manager approached me with an offer welcome drink with his friendly and full attention, named Mr.Rio or Trio. He offered all the...More

    Thank SalehaRahim
    Response from Sugito A, General Manager at Mercure SurabayaResponded 19 June 2015

    Dear Mr/Mrs. Saleha Rahim: We very much appreciate your comments regarding your stay at the Mercure Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    Reviewed 26 April 2015 via mobile

    I love this hotel so much and my second stay at mercure surabaya.This is surely one of the best places I've ever been. Nice restaurant for breakfast, excellent staff and everyone is asking you if you need help with anything especially front desk staff n...More

    1  Thank georgeg003
    Response from Sugito A, General Manager at Mercure SurabayaResponded 19 June 2015

    Dear Mr/Mrs. George, We very much appreciate your comments regarding your stay at the Mercure Grand Mirama Surabaya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an...More

    Novotel Surabaya Hotel and Suites
    879 reviews
    #36 of 134 hotels in Surabaya
     
    Grand Darmo Suite by AMITHYA
    337 reviews
    #23 of 134 hotels in Surabaya
     
    Fairfield by Marriott Surabaya
    94 reviews
    #18 of 134 hotels in Surabaya
     
    JW Marriott Hotel Surabaya
    783 reviews
    #2 of 134 hotels in Surabaya
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Business Centre with Internet Access
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    Details
    • Price range
    • USD 34 - USD 51 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Business Hotel in Surabaya
    • #16 Spa Hotel in Surabaya
    • #16 Luxury Hotel in Surabaya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Smoking rooms available
    • Number of rooms
    • 257
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Booking.com, ACCOR, Priceline, Expedia, Hotels.com, TripOnline SA, Cancelon, Travelocity, Hotwire and HotelQuickly so you can book your Mercure Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Indonesia >
    • Java >
    • East Java >
    • Surabaya
    • Also Known As
    • Mercure Surabaya Hotel Surabaya
    Add Photo Photos
    Traveller (262)
    Dining (76)
    Room & Suite (72)
    Pool & Beach (16)
    Hotel & Grounds (181)
    Bathroom (13)
    Family and Play Areas (4)
    Business Centre & Event Rooms (3)
    Nearby
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    Grand Darmo Suite by AMITHYA
    337 reviews
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    Nearby Attractions
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    .69 km away
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    Ask a question
    Questions & Answers
    Bayu S
    1 December 2016|
    Answer Show all 7 answers
    Response from Sugito A | Property representative |
    Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
    0
    Votes
    TobyMoeckel
    20 October 2014|
    Answer Show all 4 answers
    Response from Sugito A | Property representative |
    Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
    0
    Votes
    Room Tips
    "Our room was fine and quiet. Not sure about any of the others"
    Read review
    "Ask for their new wing."
    Read review
    "new renovated room (620) exactly at front of the lift. nice view"
    Read review
    "i had a 'please make up my room ' sign on my door from 630am to 3pm but came back to find the room..."
    Read review
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