We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Mercure Surabaya

    Jl. Darmo 68-78, Surabaya 60264, Indonesia
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          USD 52*
          USD 43*
          USD 52*
          USD 43*
          USD 52*
          USD 43*
          Traveller (242)
          Dining (73)
          Room & Suite (69)
          Grand Darmo Suite by AMITHYA
          325 reviews
          #25 of 131 hotels in Surabaya
           
          Novotel Surabaya Hotel and Suites
          859 reviews
          #37 of 131 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          274 reviews
          #4 of 131 hotels in Surabaya
           
          The Alana Surabaya
          431 reviews
          #9 of 131 hotels in Surabaya
           
          Overview
          • Excellent20%
          • Very good51%
          • Average19%
          • Poor4%
          • Terrible2%
          Travellers talk about
          “pizza hut” (7 reviews)
          “new building” (13 reviews)
          “car free day” (7 reviews)
          Free Wifi
          Free Parking
          Breakfast Buffet
          Air Conditioning
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Babysitting
          4.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Grand Darmo Suite by AMITHYA
          325 reviews
          #25 of 131 hotels in Surabaya
           
          Novotel Surabaya Hotel and Suites
          859 reviews
          #37 of 131 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          274 reviews
          #4 of 131 hotels in Surabaya
           
          The Alana Surabaya
          431 reviews
          #9 of 131 hotels in Surabaya
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from USD 43.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Surabaya hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "8c2a627312ec4affb673d95ebcb18446", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":651431,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[79414405],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":43,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"8c2a627312ec4affb673d95ebcb18446","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":52,"lowestMetaPrice":43,"additionalPartner":false,"highestMetaPriceDisplay":52,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":52,"lowestMetaPrice":43,"highestMetaPriceDisplay":52,"hotelName":"Mercure Surabaya","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjhjMmE2MjczMTJlYzRhZmZiNjczZDk1ZWJjYjE4NDQ2IiwiQUlLIjoiZjJjMmYyMGFhNjU0NGYyYWIxYTBiODYwY2Q0ZTQwMjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "USD 43", "hasDates": true, "hacComplete": false, "contentIdMappings": {"64695022":"AccorIB","109268805":"HotelsCom2IB","53946543":"TravelocityEWS","79414405":"CheapTicketsEWS","79805902":"AgodaIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages
          Reviewed 4 April 2017

          the room had a little weird odor and their choice of side pillow are ridiculous (its pink and make a room a little bit like a kost). the bed sheets also have a stain on it. but after all it was a good room, I...More

          Review collected in partnership with this hotel
          Helpful?
          Response from Sugito A, General Manager at Mercure Surabaya

          Dear Ibu Dea Mufarrihah, May I begin by thanking you for your review on Trip Advisor. We sincerely appreciate you taking the time to send us provide us your feedback. However It is with sincere regret that we note your dissatisfaction with the cleanliness of...More

          Reviewed 30 March 2017

          This hotel location is in Surabaya centre, easy to go to anywhere in Surabaya area Have Delicious Chinese food which serve dimsun in the morning All staff very friendly and helpful have ballroom and suitable for meeting, partry and any activities for many personsMore

          Review collected in partnership with this hotel
          Helpful?
          Response from Sugito A, General Manager at Mercure Surabaya

          Dear Emilanic, May I begin by thanking you for your review on TripAdvisor. We sincerely appreciate you taking the time to send us provide us your feedback. I was delighted to read that you satisfied with our service and its facilities, I will thank the...More

          Reviewed 29 March 2017

          Good: Location, Modern design, Bad: Bad smell of bathroom sewer (especially every day after the room being made up as the door was always open and every morning when I got into the bathroom). No Face or Hand Towel. Tip: Big Shopping Mall is located...More

          Helpful?
          Response from Sugito A, General Manager at Mercure Surabaya

          Dear Bapak Irwan, May I begin by thanking you for your review on Trip Advisor. We sincerely appreciate you taking the time to send us provide us your feedback. I was delighted to read for your impression regarding the design of its building. Sure this...More

          Reviewed 28 March 2017

          what a lovely Hotel and Lovely service!!!! and good food, good price, good meeting room, and good security for business in surabaya this hotel is recommended!! and for family trip too of course for solo trip is the best choice to stay in surabaya!!!More

          Review collected in partnership with this hotel
          Helpful?
          Response from Sugito A, General Manager at Mercure Surabaya

          Dear Bapak Arjunaoktavianus, May I begin by thanking you for your review on TripAdvisor. We sincerely appreciate you taking the time to send us provide us your feedback. I was delighted to read that you satisfied with our service and its facilities, I will thank...More

          Reviewed 27 March 2017

          This was the 2nd time I stayed here in 3 months. Was given the room window facing the chiller fan again and it was noisy throughout the night. Heard that the hotel is upgrading the rooms and hope that the next time I am there...More

          Review collected in partnership with Accorhotels.com
          Helpful?
          Response from Sugito A, General Manager at Mercure Surabaya

          Dear Bapak Ericlim May I begin by thanking you for your review on Trip Advisor. We sincerely appreciate you taking the time to send us provide us your feedback. I was delighted to read that you have been return back to stay in Mercure Surabaya....More

          Grand Darmo Suite by AMITHYA
          325 reviews
          #25 of 131 hotels in Surabaya
           
          Novotel Surabaya Hotel and Suites
          859 reviews
          #37 of 131 hotels in Surabaya
           
          Swiss-Belinn Tunjungan
          274 reviews
          #4 of 131 hotels in Surabaya
           
          The Alana Surabaya
          431 reviews
          #9 of 131 hotels in Surabaya
           
          About
          Amenities
          • Top amenities
          • Pool
          • Restaurant
          • Room Service
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Children Activities (Kid / Family Friendly)
          • Business Centre with Internet Access
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Hot Tub
          Details
          • Price range
          • USD 32 - USD 49 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #11 Business Hotel in Surabaya
          • #12 Spa Hotel in Surabaya
          • #13 Luxury Hotel in Surabaya
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 257
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Priceline, Hotels.com, Hotwire, Agoda, ACCOR, Travelocity, HotelQuickly and HRS so you can book your Mercure Surabaya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Indonesia >
          • Java >
          • East Java >
          • Surabaya
          • Also Known As
          • Mercure Surabaya Hotel Surabaya
          Add Photo Photos
          Traveller (242)
          Dining (73)
          Room & Suite (69)
          Pool & Beach (15)
          Hotel & Grounds (168)
          Bathroom (12)
          Family and Play Areas (4)
          Business Centre & Event Rooms (3)
          Nearby
          Whiz Prime Hotel Darmo Harapan Surabaya
          42 reviews
          .62 km away
           
          Quest Hotel Surabaya
          311 reviews
          .10 km away
           
          Artotel Surabaya
          393 reviews
          .57 km away
           
          Amaris Hotel Bintoro
          .16 km away
           
          Nearby Restaurants
          Ayam Bakar Primarasa
          158 reviews
          .37 km away
          Carpentier Kitchen
          67 reviews
          .33 km away
          Hari Hari Resto
          29 reviews
          .46 km away
          Rawon Kalkulator
          52 reviews
          .30 km away
          Nearby Attractions
          Surabaya Town Square
          428 reviews
          1.48 km away
          Bungkul Park
          657 reviews
          .69 km away
          Suroboyo Monument
          162 reviews
          1.23 km away
          Monumen Perjuangan POLRI
          59 reviews
          .33 km away
          Questions & AnswersAsk a question
          Bayu S
          Do you have room with bathtub?
          1 December 2016|
          Answer Show all 7 answers
          Response from Sugito A | Property representative |
          Dear Bapak Bayu, Yes we do, Our suite room equipped with bathtub.
          0
          Votes
          TobyMoeckel
          Hi,, I just booked a room for next year, but it looks like it does not include breakfast.. May I ask how much is it ??
          20 October 2014|
          Answer Show all 4 answers
          Response from Sugito A | Property representative |
          Dear Mr. Primodpamp, Our breakfast price on 2015 is IDR. 100.000,net/pax ( Incl. 21% gov. tax and service charge. T&R
          0
          Votes
          Room Tips
          "Our room was fine and quiet. Not sure about any of the others"
          Read review
          "Ask for their new wing."
          Read review
          "new renovated room (620) exactly at front of the lift. nice view"
          Read review
          "i had a 'please make up my room ' sign on my door from 630am to 3pm but came back to find the room..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing