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Narita Hotel Surabaya

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Traveller (29)
Room & Suite (20)
Pool & Beach (4)
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Overview
  • Excellent7%
  • Very good39%
  • Average50%
  • Poor3%
  • Terrible1%
11 Aug 2017
“Old hotel”
10 Aug 2017
“Dinner”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Reviews (56)
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1 - 5 of 24 reviews
Reviewed 11 August 2017 via mobile

This was an old hotel in surabaya..the room was unclean and the light less enough..the gym was enough with the standart equipment..the food was poor with less various..the service was poor with slow respons..the air condition didnt work well..noisy and not maintained properly.More

Thank JRudyST
Response from Maindra R, Marketing Manager at Narita Hotel SurabayaResponded 15 August 2017

Dear JRudyST Warm greeetings from Narita Hotel Surabaya Thank you for genuine feedback of our lovely hotel. We will take any action necessary to make some improvement. We really appreciate your time for sharing your experience with TripAdvisor, and looking forward to welcome you back...More

Reviewed 10 August 2017 via mobile

Me and my family of 7 adults and 3 kids had dinner in Narita and left SO disappointed with the sequence of food delivered. We ordered 2 seafood fried rice and yet it came 40 minutes apart! We sat for 1 hour and only 3...More

Thank Savitri R
Response from Maindra R, Marketing Manager at Narita Hotel SurabayaResponded 15 August 2017

Dear Ibu Savitri R, Warm greetings from Narita Hotel Surabaya First I would like to thank you for taking your time and sharing your honest review on TripAdvisor. Also on behalf of the Hotel Management, I would like to give our sincere apology to you...More

Reviewed 6 January 2017 via mobile

the location is good, it's easy to find taxi or ojek. they serve good breakfast. very affordable - you should consider this hotel for long stay in surabaya. but the room is a bit gloomy, I find much obsolete shades there....More

Thank mutiarapertiwi
Response from Maindra R, Marketing Manager at Narita Hotel SurabayaResponded 29 June 2017

Dear mutiarapertiwi, Warm regards from Narita Hotel Surabaya... Thank you for sharing your experience during your stay at Narita Hotel Surabaya through TripAdvisor. We really appreciate your review about our lovely hotel. We do apologize if our room theme somehow gives a gloomy impression. Please...More

Reviewed 23 December 2016

I like the location of the hotel, actually. It is very close to one of my favorite Indonesian fried duck restaurant. The hotel interior itself is not too bad, it is a very simple Javanese style hotel with lots of traditional 'old style' furniture. The...More

Thank keroeni
Reviewed 13 September 2016

A simple hotel with Javanese ethnic interior. The strategic location in the city center. The breakfast menu with lots of variety, but the food is only good at Indonesian food. Area restaurants are too small, it did not seem able to accommodate if the hotel...More

Thank mixfruits
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Breakfast included
Banquet Room
Laundry Service
Concierge
Dry Cleaning
Meeting Rooms
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Spa
Details
Price range
USD 34 - USD 44 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 34 - USD 44 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in Surabaya
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (29)
Room & Suite (20)
Pool & Beach (4)
Dining (3)
Family and Play Areas (2)
Questions & Answers
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Room Tips
"The suit room is a good option"
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"I think third floor is the best because when you need something the staff room is in this floor so they will..."
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"Better to choose rooms on higher floor for a quieter sleep."
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"just a step outdoor you'll find the best "pecel" in surabaya, Pecel Bu Kus. javaness..."
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